Best way to present project issues to client

Susan Rodriguez Burbank, Ca, United States

I have an issues list, that is more PM focused. I wanted to put the issues list in a manner that causes our client to take action, and really understand the issues and why it is important to resolve them. Does anyone have a good client focused template/sample for presenting issues. My goal is, once they look over the issues list, they will be able to resolve or at least discuss ways to resolve the issues that are at hand. The reason why the PM focused issues list will not work is our client is very much non-tech.

Thanks for your help!

Posted: Nov 3, 2007 1:20 PM

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Dave Garrett

PMI Team Member

Senior Advisor to the CEO| PMI Sterling, Va, United States

Hi Susan,

Have you seen these deliverable templates?

How to Handle Issue Management in a PMO setting.

Project Impact and Recommendations Report

Saving Changes...

Posted: Nov 3, 2007 3:44 PM

Donald Hennington New York, Ny, United States

File attached

Susan - try the attached status at a glance. I've used this format in previous lives with success. The key to filling it out is keeping it simple. Top 5 issues, problems, activities, etc.

Posted: Nov 8, 2007 1:32 PM

Jim Black CEO| OnePager Centennial, Co, United States

Susan,
When I faced similar needs to communicate to clients or other important stakeholders, I used some tools that put all the issues in context along the project timeline. You might check these out at http://www.chroniclegraphics.com.
...Jim

Posted: Nov 22, 2007 9:29 AM

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Best way to present project issues to client

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