George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
In theory, most people would agree with this statement, however, it seems to happen differently in the practice is something different.
In the ITworld Tips, ITworld of Nov 4th, 2010 they state that In the heat of the moment, it's difficult for decision-makers to step back and ask the tough question, "Will this drive-by project provide enough value that someone should drop what he or she is doing to work on it?" Sometimes the answer is definitely yes, but often the answer is no. And, saying no can be difficult when you are facing a powerful internal stakeholder who wants his or her project done. Saving Changes...
Alok PriyadarshiProject Manager| Tata Consulting Engineers LimitedJamshedpur, Jharkhand, India
I am with Sante. PM should express it positively by using his "EI"
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1 reply by George Lewis
May 10, 2018 8:28 AM
George Lewis
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Alok - I agree also! What do you mean by his "El"?
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George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
May 10, 2018 7:54 AM
Replying to Sante Delle-Vergini, PhD
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"No" needs to exist in the PM's vocabulary.
Sante - I agree Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
May 10, 2018 8:06 AM
Replying to Alok Priyadarshi
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I am with Sante. PM should express it positively by using his "EI"
Alok - I agree also! What do you mean by his "El"? Saving Changes...
Dinah YoungProject Manager / Software Asset Manager| Prince William CountySpringfield, Va, United States
I often say that we will review your request and get back to you. This way I do not say yes or no in the heat of the moment. I also try to caveat any yes's with we will need to review the team's schedule to see when we can do the project. So many customers want something now even if they are not ready to use it.
EI = Emotional Intelligence by the way.
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2 replies by George Lewis and Kevin Drake
May 10, 2018 10:20 AM
George Lewis
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Dinah - Agree! And thanks for the term clarification.
May 10, 2018 10:34 AM
Kevin Drake
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I use the same manner as well,
Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
May 10, 2018 10:06 AM
Replying to Dinah Young
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I often say that we will review your request and get back to you. This way I do not say yes or no in the heat of the moment. I also try to caveat any yes's with we will need to review the team's schedule to see when we can do the project. So many customers want something now even if they are not ready to use it.
EI = Emotional Intelligence by the way.
Dinah - Agree! And thanks for the term clarification. Saving Changes...
I often say that we will review your request and get back to you. This way I do not say yes or no in the heat of the moment. I also try to caveat any yes's with we will need to review the team's schedule to see when we can do the project. So many customers want something now even if they are not ready to use it.
EI = Emotional Intelligence by the way.
In general, There are three places where project manager should say "NO". First, NO to marginal projects. Second, NO to scope creep. And third, NO to nurturing projects that have become irrelevant.
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