A project is in the final stages of testing when it receives a major change request from the customer which would delay the final delivery of the project by 2 weeks. What should the Project Manager d
Moloy ChakrabortyPrincipal Project Manager| WSP UK LTDHigh Wycombe, Buckinghamshire, United Kingdom
A project is in the final stages of testing when it receives a major change request from the customer which would delay the final delivery of the project by 2 weeks. What should the Project Manager do NEXT?
a) Create a change request and go through the change management process
b) Evaluate the impact of the change
c) Communicate the implication of the change to the customer
d) Adjust the project management plan and baseline Saving Changes...
In my view, create a detailed plan on how the change request will impact the project and present it to client. If possible include cost of expediting the change and communicate it to the client.
Hirdesh SinghalChief Executive Officer| Center for Electronic Systems Research Education and IncubationHyderabad, Ranga Reddy District, Telangana, India
Irrespective of the stage in which the project is, you need to follow the change management process. Initiate the change process. Once you follow the change management management process, rest of the things like analyzing the change, approval or rejection of change, rebaselining of plan will follow.... Saving Changes...
Anish AbrahamPrivacy Program Manager| University of WashingtonAuburn, Wa, United States
C - Communicate the implication of the change to the customer Saving Changes...
John DuncanRetired| RetiredLebanon, Tn, United States
Based on the phrasing of the question, I'm going to assume there has been some initial evaluation of the impact. "would delay the final delivery of the project by 2 weeks"
A quick communication of the implication of the change may be needed ahead of starting the formal change management process. In particular if delivery is expected next week, initiating a change request without communicating the expected two week delay would practically be "withholding information".
From an agile perspective, if the needed change is high urgency/importance, the change management process may need to be expedited.
If the product/result will not deliver the needed value, or worse yet be in violation of some law or create a hazard, then somebody needs to be putting on the brakes right now and figuring out next steps... Saving Changes...
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