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Are you measuring behaviors ?

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Riyadh Salih Saskatchewan, Canada
Many big organizations measures KPI and economic benefits but not behaviors. The Performance Culture Model measures all the three, in order to survive Organization needs to apply changes, to achieve different organizational culture and different results must sustain changing behaviors
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Riyadh Salih Saskatchewan, Canada
May 11, 2018 6:15 AM
Replying to Drew Craig
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Interesting. I have actually seen the opposite, where the ignorance of negative behaviors was left alone, allowed to flourish, and even rewarded. As a result, the environment was toxic, maturity was stifled, and the organization lost some good people.

Even with the yearly reviews, quantifiable behavior is seemingly not measured. I am aware of some organizations that interview a set of coworkers for what I'd assume is a mix of work ethics and insight to 'daily-life'.
Andrew, yes it depends on overall culture of the organization, it is true this topic needs more research
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Riyadh Salih Saskatchewan, Canada
May 11, 2018 8:39 AM
Replying to Kiron Bondale
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Riyadh -

I've never quantitatively measured behaviors but the impact of behaviors can be measured through tools like team or stakeholder satisfaction surveys.

Kiron
Kiron,
In MBOS system we use performance valuation which contains many questions about attitude--overall numbers and % will form to evaluate the final result.
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Riyadh Salih Saskatchewan, Canada
May 11, 2018 10:22 AM
Replying to Rami Kaibni
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We do but as Kiron said, I never too done it quantitatively.
Rami,

It is little tricky with numbers
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Yes, you can measure behaviors and also morale/mood.

For example,
- which % of projects issue their report in time?
- which % of action items can be closed in time?
- attendance of meetings, ...
For each of these you can (and should) create behavior change, some do it by force (escalation or withdrawal of benefits), some by nudging. There are many tools for behavior change and a leader must add them to the tool box.

As for moods/moral, I saw a team doing a web-based survey every Friday and use a TMI (team morale index) to control project status. Have you ever seen the buttons at Heathrow asking you to give a quick feedback?
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Moloy Chakraborty Principal Project Manager| WSP UK LTD High Wycombe, Buckinghamshire, United Kingdom
It's not measure exactly but definitely monitor by higher management in most of the organization
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