Project Management

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Integrated PM Tool/Process

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Paul Merrill Senior Project Manager| Charter Mason Forestville, Nsw, Australia
We were just talking at work and wondered whether there are any large companies out there using an integrated PM suite of tools across the WHOLE organisation. For example, Niku, Primavera, etc. I'm not speaking one business unit but a whole company > 1000 people.

The ideal as we saw it was everyone using the same tool, the same PM process, collaborating using the tool, wikis, timesheets, issues/risk register, document repository, etc. I guess it's the promise that the package providers offer but we couldn't think of one company that's made it work, end to end and company wide?
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Anonymous
Good afternoon. Yes, the ideal would be one process one application. But when reality sinks in, the answer is you will probably not get everyone on deck with the concept.

The closest I’ve seen with companies using one process one application is in the professional services sector, such as Microsoft, IBM etc. Again, just on the pro services side, not the entire orgs.

On flip side, does it matter if a vertical calls a requirements document “BRD” and another vertical calls the same doc a “BRS”? Or, does it matter if one vertical captures risks in a spreadsheet and another vertical uses Project Server.

My partner works in the Financial Services Sector (one of the biggies), they have 10 PMO’s, try and get 10 PMO’s to follow the same process and use the same suites of applications. Sure the applications can handle it………..but could even the best processes handle it?
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Mark Price Perry Business Driven PMO Evangelist| BOT International Orlando, Fl, United States

Paul, great post..! And your question was a topic of much discussion in IQPC's 2007 PMO Summit held earlier this year in Miami, Florida. The format of the IQPC PMO Summit primarily featured two conference days of "large company" PMO manager presentations. The topics were very insightful and all of the PMO managers did an outstanding job relating the business drivers, problems, and challenges they faced and, in particular, the PMO strategies that worked best for them.


One of many take-away points that seemed to resonate at the end of the conference was that these large company PMOs tended to have an emerging PMO architecture that consisted of a couple of key components to the PMO architecture as opposed to the approach of trying to provision all of these "PMO things" into a single component such as a PPM vendor application suite:



  • Project Management Tooling

    • PPM Application Tool Suites (ITG, Clarity, Planview, Project Server, etc.)

    • Desktop (Project Professional, Open Workbench, etc.)



  • Collaboration and Document Management

    • Collaboration Application (Lotus, SharePoint, Documentum, etc.)

    • Teamsites (PMO, Programs, Large Projects, etc.)



  • PMO Content Assets (Vendor and/or in-house developed)
    • Processes and templates (PM, SDLC, Agile, Change Management)

    • Policies, Compliance

    • PMO Dashboards and Scorecards, etc.

    • Knowledge Assets (Training, Mentoring, Presentations, Podcasts, Wikis, etc.)




For those PMOs represented in the conference, it seemed that a key part of the PMO strategy was to establish the overall architecture and that the PMO architecture, in essence, represented the ideal "best fit" environment for PM within the organization. Some of the presenters also suggested that this whole concept of "PMO Content Assets" was all about PMO 2.0. PMO guru Terry Doescher, of Planview, who happened to be in attendance gave some very good insights into PMO 2.0 and discussed how many PMOs are transitioning and evolving from a PM Center of Excellence (PMCoE) mindset to a process oriented PMO 2.0 mindset bringing together all of those things into a single PMO "execution" instance where the PPM tool is no doubt the core component of the PMO architecture along with other components as, or if, needed.


Great post, I hope we hear from others on this topic..!


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