Project Management

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How do you negotiate costs when you have no leverage?

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Anonymous
I have an item that only four companies in the world manufacture. Management is pushing me to get costs down, but the company I'm working with already has the lowest price and they won't budge. I've been told if the cost doesn't come down by 6%, my project may get cancelled. The company knows they have the best price, so they really don't have a reason to lower their cost any more. What's the solution?
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Call management on their bluff. It's not up to you to screw the manufacturer lower and lower. It sounds like you have the best deal anyway. If management is willing to cancel the project, I would call that a low value project, so move on to the next one.
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Sante, yes this is an option.
As a leader, Bruce, managing without authority or formal power is your one and only competency.
I have seldom seen a project cancelled for not meeting cost constraints, time limits are more powerful, and stakeholder satisfaction is key.
How to lead without authority? Do your stakeholder analysis and engagement to find supporters, create alluances, build a network. As a starter, read project 50 by Tom Peters.
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Michael Brian Fl, United States
To be great at sales, you need to be great at retrieving the right information. You need to dig deeper to find their "pain". Yes they may be getting the cheapest cost, but somewhere they are dissatisfied or feel there's need for improvement. They probably just settle and repeat based on cost factors.

Where can you and your company provide a better service to fit their need at a slightly higher cost? Where can you show them that value? Is there a track record of proof towards solving issues for other clients?

Product value must be compared to service value. Service is the #1 aspect because at the end of the day, we tailor to others - the consumer, client, customer.

Joe shmoe might be getting marble tile at $1.10 per square foot from company A- while Mary pays nearly double for the same exact tile from company B.

Joe often runs in to customer service issues, maybe late arrivals of product hurting cost on contractors and scheduled time frames of when work needs to be done.

Mary on the other hand pays double for the product, but experiences a very pleasing service, product is always on time, maybe occasionally early and she always seems to be prepared when the time matters.

Investigate further, ask the right questions, find the point of pain, and produce the solution.
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Yuriy Fedosov Project manager in construction, property manager| Entrepreneur Saint-Petersburg, Russian Federation
Did you ask for a discount for the delivery volume? Try to ask commercial offers from all suppliers, show smallest from one to another suppliers and ask offers again. You can ask about stock in warehouse and make proposal for suppliers to take away all items with discount,for example. Have they dependences in sales like influence of seasons, for example? You can try to buy items with delay.
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Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada
Bruce,

I would go with Sante if the project is valued it won't be cancelled. If it is cancelled seek another project.

What is the 6% reduction for the item compared to the total project cost?

I worked with a client that made noise with the cost of engineering, it was less than 10% of the project cost. They complain but did not terminate the contract.
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Anonymous
May 22, 2018 7:11 AM
Replying to Sante Delle-Vergini, PhD
...
Call management on their bluff. It's not up to you to screw the manufacturer lower and lower. It sounds like you have the best deal anyway. If management is willing to cancel the project, I would call that a low value project, so move on to the next one.
Thanks Sante.
avatar
Anonymous
May 22, 2018 3:22 PM
Replying to Thomas Walenta
...
Sante, yes this is an option.
As a leader, Bruce, managing without authority or formal power is your one and only competency.
I have seldom seen a project cancelled for not meeting cost constraints, time limits are more powerful, and stakeholder satisfaction is key.
How to lead without authority? Do your stakeholder analysis and engagement to find supporters, create alluances, build a network. As a starter, read project 50 by Tom Peters.
Thanks Thomas.
avatar
Anonymous
May 22, 2018 3:54 PM
Replying to Michael Brian
...
To be great at sales, you need to be great at retrieving the right information. You need to dig deeper to find their "pain". Yes they may be getting the cheapest cost, but somewhere they are dissatisfied or feel there's need for improvement. They probably just settle and repeat based on cost factors.

Where can you and your company provide a better service to fit their need at a slightly higher cost? Where can you show them that value? Is there a track record of proof towards solving issues for other clients?

Product value must be compared to service value. Service is the #1 aspect because at the end of the day, we tailor to others - the consumer, client, customer.

Joe shmoe might be getting marble tile at $1.10 per square foot from company A- while Mary pays nearly double for the same exact tile from company B.

Joe often runs in to customer service issues, maybe late arrivals of product hurting cost on contractors and scheduled time frames of when work needs to be done.

Mary on the other hand pays double for the product, but experiences a very pleasing service, product is always on time, maybe occasionally early and she always seems to be prepared when the time matters.

Investigate further, ask the right questions, find the point of pain, and produce the solution.
Thanks Michael.
avatar
Anonymous
May 22, 2018 4:45 PM
Replying to Yuriy Fedosov
...
Did you ask for a discount for the delivery volume? Try to ask commercial offers from all suppliers, show smallest from one to another suppliers and ask offers again. You can ask about stock in warehouse and make proposal for suppliers to take away all items with discount,for example. Have they dependences in sales like influence of seasons, for example? You can try to buy items with delay.
Thanks for the input Yuriy.
avatar
Anonymous
May 22, 2018 5:25 PM
Replying to Vincent Guerard
...
Bruce,

I would go with Sante if the project is valued it won't be cancelled. If it is cancelled seek another project.

What is the 6% reduction for the item compared to the total project cost?

I worked with a client that made noise with the cost of engineering, it was less than 10% of the project cost. They complain but did not terminate the contract.
Thanks again Vincent.
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