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Topics: Benefits Realization, Quality, Risk Management
What is the benchmark for project success?
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I believe that knowing what success will really look like can help the team stay focused and make important decisions throughout the life of the project.

So, in order to be successful, I guess bench-marking should be implemented as a structured, systematic process. What is your opinion?
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Yes, this often ignored task is very critical in terms of measuring success. Also, when you have a clearly defined benchmark, the process of customer acceptance becomes hassle free.
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1 reply by Anish Abraham
Jun 08, 2018 5:17 PM
Anish Abraham
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Thanks Sooraj, and I agree with you on this.
Benchmarking should be included as an integral part of the project process.
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Anish, my measures would be done safe (no injuries), done with quality and done with efficiency.

Rest you know it has to be on time and within budget.
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1 reply by Anish Abraham
Jun 08, 2018 6:48 PM
Anish Abraham
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Good points, and thanks for your feedback Riyadh.
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Well, I see teams work better on projects when they know how much value it will bring to company's results. When you feel like you're making the difference, you engage much more. That's what I experienced. Benchmarking can be a good aproach when you're looking for scenarios, like "company A adopted this process/solution/sofwtare. Will it work for my environment"?
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1 reply by Anish Abraham
Jun 08, 2018 5:45 PM
Anish Abraham
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Thanks for sharing your experience on this, Fernanda.
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Jun 08, 2018 1:01 PM
Replying to Sooraj Bopanna
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Yes, this often ignored task is very critical in terms of measuring success. Also, when you have a clearly defined benchmark, the process of customer acceptance becomes hassle free.
Thanks Sooraj, and I agree with you on this.
Benchmarking should be included as an integral part of the project process.
Network:1562



Jun 08, 2018 1:32 PM
Replying to Fernanda Schweikart
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Well, I see teams work better on projects when they know how much value it will bring to company's results. When you feel like you're making the difference, you engage much more. That's what I experienced. Benchmarking can be a good aproach when you're looking for scenarios, like "company A adopted this process/solution/sofwtare. Will it work for my environment"?
Thanks for sharing your experience on this, Fernanda.
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1 reply by Karen Rowson
Jun 09, 2018 5:38 PM
Karen Rowson
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Totally agree with Fernanda. We actually had problems closing out projects because "done" wasn't clearly defined. In an effort to provide customer service we actually crossed over from project management to operations--great for operations but not so great for the PMO.
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Jun 08, 2018 1:20 PM
Replying to Riyadh Salih
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Anish, my measures would be done safe (no injuries), done with quality and done with efficiency.

Rest you know it has to be on time and within budget.
Good points, and thanks for your feedback Riyadh.
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Defining KPI's will also help to measure achievement.
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1 reply by Anish Abraham
Jun 09, 2018 2:00 PM
Anish Abraham
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Thanks Drake, for your feedback.
Do you use dashboards for your KPI reports?
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For me success is the stakeholders that are happy and sign off the project. I have said before that a project can effectively fail, as long as the stakeholders are happy and sign off.
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1 reply by Anish Abraham
Jun 09, 2018 2:12 PM
Anish Abraham
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If the stakeholders are happy then all is well.
Thanks Sante, for your response.
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Safe, Happy Client, happy stakeholders, on time and within budget.
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1 reply by Anish Abraham
Jun 09, 2018 2:13 PM
Anish Abraham
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Thanks Drake, for your feedback.
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Meeting stakeholders expectations by delivering right product within given time & budget is project success criteria.
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1 reply by Anish Abraham
Jun 09, 2018 2:23 PM
Anish Abraham
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Thanks Alok, for your feedback on this.
It looks like the projects value proposition defines the proposed measures of success.
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