George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
This topic is often left aside...
In today's virtual team environments, with multicultural stakeholders, with increasing number of technical components, the crave for cost reduction, need to minimize the human resource in projects and the use of automation, and seek of perfection in project execution, project managers have to be almost magicians.
To cope with all this it is IMPERATIVE to master our Emotional Intelligence within our Projects. Easy to say, but it's not a gift given to everyone, so it needs to be developed. Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
Jun 09, 2018 8:28 AM
Replying to Dinah Young
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Emotional intelligence involves letting go of your ego and focusing on other people. You need to take time to pay attention to others. It involves empathy and find out what motivates each member of your team.
A project manager who is emotionally intelligent will be able to task the right team member for the job, will be able to see potential conflicts and address them early, and will be able to make team member feel appreciated thereby getting the best work from them.
Dinah - you're right! ego and e-intelligence do not get along. Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
Jun 09, 2018 10:48 AM
Replying to George Freeman
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It’s an interesting problem as just about every PM believes they are Emotionally Intelligent as the contra statement would be, “I lack or need improved e.intelligence”. As you can imagine, such a statement or thought is not likely to be rendered by most as it contains the sacro-saint “I” word (i.e. Intelligence) that we all hold dear to our being. Therefore, we all speak to it as though we have attained its qualities.
Maybe we should consider rebranding the phrase “emotional intelligence” in such a way that removes the “I” word. Any thoughts or ideas?
George Freeman - can you expand your comment a bit, I'm trying to understand... It sounds really interesting...
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1 reply by George Freeman
Jun 09, 2018 12:19 PM
George Freeman
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In order for one to “improve on” or “master” a skill they must first believe they have a deficit. When it comes to the general concept of “intelligence” (or just the appearance of the word) we have a tendency to become rigid as we both inwardly and outwardly do not want to admit to a “lacking of intelligence”.
Obviously, the phrase “emotional intelligence” is not meant to say that you are NOT intelligent if you have a deficit in this area, but the existence of the word has a reasonable likelihood of creating an “emotional block” that will prevent one from self-evaluating.
So, maybe it’s time to rebrand the phrase to something like “emotional acumen or judgement” or something else that takes the sting out of the phrasing. With the sting gone, maybe there would be more movement in this vital area.
Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
Recognizing, understanding, and managing emotions at work is critical to leading effectively, from Harvard Business Review. Saving Changes...
George FreemanThought Leader | Author | Architect| Florida, United States
Jun 09, 2018 11:44 AM
Replying to George Lewis
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George Freeman - can you expand your comment a bit, I'm trying to understand... It sounds really interesting...
In order for one to “improve on” or “master” a skill they must first believe they have a deficit. When it comes to the general concept of “intelligence” (or just the appearance of the word) we have a tendency to become rigid as we both inwardly and outwardly do not want to admit to a “lacking of intelligence”.
Obviously, the phrase “emotional intelligence” is not meant to say that you are NOT intelligent if you have a deficit in this area, but the existence of the word has a reasonable likelihood of creating an “emotional block” that will prevent one from self-evaluating.
So, maybe it’s time to rebrand the phrase to something like “emotional acumen or judgement” or something else that takes the sting out of the phrasing. With the sting gone, maybe there would be more movement in this vital area. Saving Changes...
Georges.
EI is an acquired knowledge. Not just for Project context. Saving Changes...
Anish AbrahamPrivacy Program Manager| University of WashingtonAuburn, Wa, United States
I agree that EI needs to be developed.
So, we should be aware of our own emotions,and when they slip out of grasp is the first step of developing EI. Saving Changes...
Arvind KumarDelivery Manager| IT OrganizationChicago, Il, United States
Emotional Intelligence is something has to be self driven and PMs can't be trained on this skill. Saving Changes...
