Need an SLA template

Wayne Broich Enterprise IT Strategy and Planning - GPMO| General Motors Pinckney, Mi, United States

Compatriots; Have been asked to assist the technical people to get their act together. First line of business a SLA for installed applications. Can anyone help with a template? thanks for making my life a little easier.

Posted: Sep 13, 2000 6:40 AM

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John Chelikuzhiyil George Project Coordinator| Cameron/Onesubsea ,a Schlumberger company Macae, Rio De Janeiro, Brazil

Jul 27, 2019 5:34 AM

Replying to Muhammad Arif Nurrohman

...

Honestly, I already have a template for the SLA (Service Level Agreement) & OLA (Organization Level Agreement). But I need to compare than others. And also testing whether it is appropriate or not? I would be very grateful if someone could send a copy to [email protected]

Regards,
By Arif

Hi Muhammad,

could you please share the template if you don't mind .

Thanks John

Posted: Aug 12, 2020 8:30 PM

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Need an SLA template

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