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What are the best techniques to engage technical teams in commercial matters ?

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Kevin Drake Perth, Western Australia, Australia
I am sure all of us we go through that challenge, so what are your tips?
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Well Kevin, the hardest thing is to keep them awake, because they get bored so easily with such "trivial" matters. Motivation is all about knowing what the other person wants. Give them that, and you can slip in what you want them to understand. Maybe a session mapping how commercial interests map to their technical domain or job function.
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1 reply by Eric Simms
Jun 27, 2018 1:53 PM
Eric Simms
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"Maybe a session mapping how commercial interests map to their technical domain or job function."
I've found that to be the best way to engage technical people. Unless they understand the correlations between their technical activities and commercial interests they simply won't care.
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Tamer Zeyad Sadiq Assistant Cost Manager| Turner & Townsend Riyadh, Ar Riyad, Saudi Arabia
Well, I think it's related to procurement issues
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1 reply by Kevin Drake
Jun 27, 2018 6:19 AM
Kevin Drake
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I meant technical people and engaging them with profitability
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Kevin Drake Perth, Western Australia, Australia
Jun 27, 2018 5:05 AM
Replying to Tamer Zeyad Sadiq
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Well, I think it's related to procurement issues
I meant technical people and engaging them with profitability
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Salem M. Alanzi Riyadh, Saudi Arabia
usually, technical people do not like to be engaged in business or commercial issues. For real involvement, people need to see the value. Communicate clearly, effectively, and with consistency
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
In my opinion we have to excite them about the commercial aspects , give them the opportunity to see through, and show them how much value they can bring to the business.
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1 reply by Kevin Drake
Jun 27, 2018 6:13 PM
Kevin Drake
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The challenge I beleive to create a value for them and not to drag it to financial reward.
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Dinah Young Project Manager / Software Asset Manager| Prince William County Springfield, Va, United States
I think it is about showing them successes. Say you are trying to release a product that will be marketed nationwide to all XYZ industries. The technical people are focused on the pieces. Show them what the outcome will be. Show them how using this product will allow Susie Q to feed 10 times the number of children. Show them the children's face. Something like that. One thing my boss used to joke about was hiding an Easter Egg in our code that will pop up a picture of the development team. It is not about related the team to the commerce side of it. You need to relate to the human side of commerce.
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1 reply by Kevin Drake
Jun 27, 2018 6:10 PM
Kevin Drake
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Very interesting
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Eric Simms Senior Program Manager Baltimore, Maryland, United States
Jun 26, 2018 9:11 PM
Replying to Sante Delle-Vergini, PhD
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Well Kevin, the hardest thing is to keep them awake, because they get bored so easily with such "trivial" matters. Motivation is all about knowing what the other person wants. Give them that, and you can slip in what you want them to understand. Maybe a session mapping how commercial interests map to their technical domain or job function.
"Maybe a session mapping how commercial interests map to their technical domain or job function."
I've found that to be the best way to engage technical people. Unless they understand the correlations between their technical activities and commercial interests they simply won't care.
avatar
Kevin Drake Perth, Western Australia, Australia
Jun 27, 2018 1:07 PM
Replying to Dinah Young
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I think it is about showing them successes. Say you are trying to release a product that will be marketed nationwide to all XYZ industries. The technical people are focused on the pieces. Show them what the outcome will be. Show them how using this product will allow Susie Q to feed 10 times the number of children. Show them the children's face. Something like that. One thing my boss used to joke about was hiding an Easter Egg in our code that will pop up a picture of the development team. It is not about related the team to the commerce side of it. You need to relate to the human side of commerce.
Very interesting
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Kevin Drake Perth, Western Australia, Australia
Jun 27, 2018 12:21 PM
Replying to Anish Abraham
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In my opinion we have to excite them about the commercial aspects , give them the opportunity to see through, and show them how much value they can bring to the business.
The challenge I beleive to create a value for them and not to drag it to financial reward.
avatar
TAMECA MILES PM Specialist| DC WATER Washington, Dc, United States
Excitement = Fun! My leadership style is creative and I like to create spaces and opportunities to connect the dots through smiles and laughter. Something that has been a huge success for me is videos. I currently work in a utility safety department and answering the whys via video has been a major success at my job.

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