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What is the big difference between grumpy team member having a bad day and chronic complainer with perpetual bad mood?

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Riyadh Salih Saskatchewan, Canada
It is important to intervene in order to assess the validity of the complaints to help find solutions and to coach team members on improved communication skills.

Maintaining an open door policy can help create a culture that prevents chronic complaining.
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Joshua Render Product Owner| Cognizant Harrisville, Ny, United States
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1 reply by Riyadh Salih
Jul 09, 2018 11:14 PM
Riyadh Salih
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Thanks
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
The former is normal and I'd expect to see the rest of the team supporting the team member. The latter is toxic and you are likely to see a very low level of support or patience for the behavior from other team members and/or others adopting the same bad behaviors...

Kiron
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1 reply by Riyadh Salih
Jul 09, 2018 11:16 PM
Riyadh Salih
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Kiron, yes thanks for your feedback that's why we should intervene to protect the surrounding from toxic effects.
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Riyadh Salih Saskatchewan, Canada
Jul 09, 2018 2:35 PM
Replying to Joshua Render
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Riyadh Salih Saskatchewan, Canada
Jul 09, 2018 4:30 PM
Replying to Kiron Bondale
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The former is normal and I'd expect to see the rest of the team supporting the team member. The latter is toxic and you are likely to see a very low level of support or patience for the behavior from other team members and/or others adopting the same bad behaviors...

Kiron
Kiron, yes thanks for your feedback that's why we should intervene to protect the surrounding from toxic effects.
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RAJESH K L Project Manager, PMP| Bharat Electronics, Bengaluru, India Bengaluru, Karnataka, India
Agree with Kiron. Team composition is significant.
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Riyadh Salih Saskatchewan, Canada
Rajesh, thanks for your comment
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
In my experience chronic complainer will find problems and mistakes to be threatening, so they try to hide them most of the time. It's not easy to deal with people like this.
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Riyadh Salih Saskatchewan, Canada
Anish, thanks for your comment, I agree with you it is not easy but it is also not much possible you find a place clean from those people.
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Riyadh Salih Saskatchewan, Canada
You might be interested to deliver special courses for your negative employee to help him out reduce some of the negativity energy and turn it to useful positive energy for healthier work environment

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