Project Management

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It is all about Communications

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Kevin Drake Perth, Western Australia, Australia
What are the best tips to improve the communications skills of a project manager ?
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Riyadh Salih Saskatchewan, Canada
Kevin, very good question as it takes almost 89.99% of project manager engagement so here are few tips quickly.
1. Be a good listener
2. Know your audience
3. Focus on key concepts (PIP) approach
4. Don't communicate for the purpose of just communication.
5. watch time use pomodoro technique
6. Allow participation to engage your team
7. Insert little sense of humor but don't humiliate any one be respectful
8. Be comfortable to speak extemporaneously
9. Make notes of the preview or questions
10. At start mention the frame. the main topic that you will be orbiting around
11. Be in control don't allow side talk, set ground rules for example to raise hand if want to ask.
12. communicate with your body language
13. Use power point only whenever necessary
14. Ask or get honest feedback to evaluate your next speech
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2 replies by Kevin Drake and Vincent Guerard
Aug 07, 2018 12:10 AM
Kevin Drake
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What a great list mate ... can you prioritise please
Aug 12, 2018 6:16 PM
Vincent Guerard
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Very good list

Honest communication is so important for long term.
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Michael Delaney Partner| Delaney Management LLC West Chester, Pa, United States
I agree the key is to listen
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1 reply by Kevin Drake
Aug 07, 2018 12:10 AM
Kevin Drake
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Listen listen and listen
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Kevin Drake Perth, Western Australia, Australia
Aug 06, 2018 9:53 PM
Replying to Riyadh Salih
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Kevin, very good question as it takes almost 89.99% of project manager engagement so here are few tips quickly.
1. Be a good listener
2. Know your audience
3. Focus on key concepts (PIP) approach
4. Don't communicate for the purpose of just communication.
5. watch time use pomodoro technique
6. Allow participation to engage your team
7. Insert little sense of humor but don't humiliate any one be respectful
8. Be comfortable to speak extemporaneously
9. Make notes of the preview or questions
10. At start mention the frame. the main topic that you will be orbiting around
11. Be in control don't allow side talk, set ground rules for example to raise hand if want to ask.
12. communicate with your body language
13. Use power point only whenever necessary
14. Ask or get honest feedback to evaluate your next speech
What a great list mate ... can you prioritise please
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Kevin Drake Perth, Western Australia, Australia
Aug 06, 2018 11:52 PM
Replying to Michael Delaney
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I agree the key is to listen
Listen listen and listen
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Tamer Zeyad Sadiq Assistant Cost Manager| Turner & Townsend Riyadh, Ar Riyad, Saudi Arabia
Agreed with Riyadh and also he must knows the communication methods and when will be used!!!like formal written, informal written...etc.
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Drew Craig Sr. Agile & Product Coach| Vanguard Philadelphia, Pa, United States
Riyadh, leave some for the rest of us :)

It really starts with listening. Listening is an art that on the surface is easy, but tell me, are you thinking about what you're going to say while you are 'listening'?

https://lonerwolf.com/the-art-of-listening/
https://www.speechmastery.com/art-of-listening.html
https://www.goodreads.com/book/show/30645.The_Art_of_Listening
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2 replies by Kevin Drake and Riyadh Salih
Aug 07, 2018 9:44 AM
Kevin Drake
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Wow... Very good links
Aug 08, 2018 1:36 AM
Riyadh Salih
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Andrew, you're da man, thanks for sharing those great links which reminded me of my initial reading of Sigmund Freud's books in the seventies
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Active listening is key - put aside the smartphone, focus on hearing what is being said (and how) rather than preparing your next retort.

And as Riyadh said, solicit feedback and accept it without getting defensive as perception is reality from the communication recipient's perspective.

Kiron
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1 reply by Kevin Drake
Aug 07, 2018 8:14 AM
Kevin Drake
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Very precise about the smartphone
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Kevin Drake Perth, Western Australia, Australia
Aug 07, 2018 7:40 AM
Replying to Kiron Bondale
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Active listening is key - put aside the smartphone, focus on hearing what is being said (and how) rather than preparing your next retort.

And as Riyadh said, solicit feedback and accept it without getting defensive as perception is reality from the communication recipient's perspective.

Kiron
Very precise about the smartphone
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Dinah Young Project Manager / Software Asset Manager| Prince William County Springfield, Va, United States
Listen to understand, not to respond.
Encourage others to share.
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Kevin Drake Perth, Western Australia, Australia
Aug 07, 2018 6:28 AM
Replying to Drew Craig
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Riyadh, leave some for the rest of us :)

It really starts with listening. Listening is an art that on the surface is easy, but tell me, are you thinking about what you're going to say while you are 'listening'?

https://lonerwolf.com/the-art-of-listening/
https://www.speechmastery.com/art-of-listening.html
https://www.goodreads.com/book/show/30645.The_Art_of_Listening
Wow... Very good links
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