Moloy ChakrabortyPrincipal Project Manager| WSP UK LTDHigh Wycombe, Buckinghamshire, United Kingdom
You are conducting a product analysis in scope planning by prioritizing spoken and unspoken customer wows, wants and needs; translating these needs into technical characteristics and specification to build and deliver a quality product or service by focusing everybody toward customer satisfaction. This process is called
a. Analysis system engineering
b. Value engineering
c. Quality function development
d. Function analysis Saving Changes...
Moloy ChakrabortyPrincipal Project Manager| WSP UK LTDHigh Wycombe, Buckinghamshire, United Kingdom
Quality function development starts with customer needs and then project team prioritize them and how to achieve them in order to provide customer satisfaction. I think the correct answer is ''Quality function development'' Saving Changes...