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How do you creatively engage your Project Stakeholders?

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Dr. Ojiugo Ajunwa Executive Director Projects and Training| Ritetrac Consulting Nigeria Ltd Abuja, Fct, Nigeria
Using the PMBOK helps with Engagement strategies but what do you do on your Projects that is out of the box to creatively engage your Project Stakeholders especially the Negative Stakeholders?
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Dinah Young Project Manager / Software Asset Manager| Prince William County Springfield, Va, United States
Taking some time to speak with the stakeholder and just listen to their "issues" can go a long way. I had a stakeholder that people were afraid of. He came off quite gruff and argumentative. I sat down and listened to him. He felt that he had been lied to in the past and that my department had never done anything for him. So I asked what areas did he feel that he needed help in. We focused on those areas and I was able to give him a solution. After that he became a "good" stakeholder. I was able to take my good relationship with him and extend it to others in my department. If I told him they were going to help him, he believed me.
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Abdul Mobeen Khan Advisor Consulting and Delivery| Confidential Dubai Studio City, United Arab Emirates
Resistance from stakeholders mostly surfaces when they view the project as a change. It is a natural propensity to resist change whenever they have not been involved in requesting it, creating the need for it, fail to understand the necessity of the change and are mostly concerned about the impact of the change on them personally. Here you need to understand the agenda of such stakeholders and their attitudes and tailor your approach to them in order to achieve project objectives.
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Paulo Roque Chartered Civil Engineer, PMP| BECHTEL Setubal, Portugal
To spark creativity and generate "out of the box" ideas to deal with stakeholders you need to shift your perspective playing the ‘’If I were…how would I…?” game and break with thought patterns, challenging assumptions and thinking in reverse to turn your stakeholders engagement approach up-side down.
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1 reply by Abdul Mobeen Khan
Oct 24, 2018 1:34 AM
Abdul Mobeen Khan
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Yes empathy is the key. I agree with you Paulo. It is an art and gets ingrained over a period of time, especially when you reach troubled spots in your project life cycle!
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Abdul Mobeen Khan Advisor Consulting and Delivery| Confidential Dubai Studio City, United Arab Emirates
Oct 23, 2018 5:54 PM
Replying to Paulo Roque
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To spark creativity and generate "out of the box" ideas to deal with stakeholders you need to shift your perspective playing the ‘’If I were…how would I…?” game and break with thought patterns, challenging assumptions and thinking in reverse to turn your stakeholders engagement approach up-side down.
Yes empathy is the key. I agree with you Paulo. It is an art and gets ingrained over a period of time, especially when you reach troubled spots in your project life cycle!
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
I think the best way is to try to understand their needs, talk to them and influence their behavior.
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Ojiugo Ajunwa Abuja, Fct, Nigeria
Thanks for your contributions! Really good.
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