What do i do when a teammate is purposely reporting wrong progress data? Should i confront him personaly about the problem, or simply contact the manager about it?
Just hypothetically wondering. Being new in this area of knowledge, i think i should find out first of all how to deal with small but problematic situation, like team trust issues, after that, i will learn all by myself how manage almost all kind of circumstances. Saving Changes...
You better approach the person first and give him/her the chance to correct the data. Finding the reasons behind this. Calling the manager is the last approach, not the first one. Saving Changes...
Damian PereraMonitoring & Evaluation Specialist| ChrysalisMellawagedara, Western Province, Sri Lanka
The best thing is to first understand what made him to report wrong progress data intentionally. It's also possible for someone to influence or instruct him to report wrong data. There can be many other reasons as well. It's better to understand the situation and address it based on the reasons behind reporting wrong progress data. Saving Changes...
Ivo EssenbergSenior Program Manager| IDEXXHoofddorp, Netherlands
Like most others, you do need to discuss it with the team member first. There may be a misunderstanding, or a different definition being used, which could be easily corrected. By doing this in a 1-to-1 meeting, you can avoid any negative perception being generated with other project team members.
Escalating to the resource's manager should only be the second step, if the behavior continues. Saving Changes...
Mark StewardDirector| Arrow Zee AustraliaSydney, Nsw, Australia
I agree with the others that it is best to approach them directly first and get them to explain what they are reporting. Are you sure they are doing that intentionally or could it be a mistake because they lack the skills or do not understand the process? They may not know they are doing the wrong thing.
Is this behaviour being more of an organisational issue, for example; I think traffic lights are a key offender in incorrect reporting and I have often seen people report lights green when clearly, they are not.
The cause of this problem can be twofold: 1] It is not clearly defined what the parameters for each colour are, or; 2] it can be due to organisational culture driving the wrong behaviour. This is where stakeholders do not want to see any other colour than green, as red/orange is viewed as poor performance and failure by senior management. Saving Changes...
