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"COLD START as deputy subproject manager in an already running project"

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Ulrike Buettendorf Senior Consultant| CGI Muenchen, Germany
Dear project colleagues,
many know the situation. In the middle of a complex IT project running for several years one receives the sudden order to take over a leading position: initial chaos and overstrain by information overload, disorientation, time pressure due to expectation to keep the project running despite the ongoing orientation phase are the result.
How do you manage this situation? Which individual strategies did you develop despite different project requirements and despite project standards? Do you use checklist, project landscaoe, mind maps or other tools?

It would be nice if you could list up the first five steps you would choose to manage the first weeks and please recommend some checklist or other tools in order to get through the initial complexity.

Thanks a lot for your recommendations!!!
Ulrike
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John Duncan Retired| Retired Lebanon, Tn, United States
Some general guidance -- Assess the situation:
How is progress according to the schedule (what's due, what's late)?
Where are the bottlenecks?
Is there an issue list? Is it prioritized? Who is working it?
Who are the key team members you can rely on to keep things moving while you get up to speed?
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1 reply by Ulrike Buettendorf
Nov 27, 2018 3:06 AM
Ulrike Buettendorf
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Hello John, thanks Duncan for your immediate reply. Yes, an issue list would be a helpful method which currently is still missing.
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Ansar Ali Mechanical Engineer| Orient Irrigation Services Deira, Dubai, United Arab Emirates
Taking the time to understand and apply trusted methods of project management has the power to create more efficiency, organization, and output across your organization. Theories and processes for effective project management abound, but all are based on a few basic tenets. Wherever you’re working on, you need to know:

Where are we going?
How are we going to get there?
Do we have everything we need?
What impediments will we encounter, and how will we remove them?
How are we going to measure our progress?
If every project plan takes into consideration these five questions, success will be much easier to define, measure, and achieve.
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1 reply by Ulrike Buettendorf
Nov 27, 2018 3:08 AM
Ulrike Buettendorf
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Thanks a lot Ansar, yes I think to be flexibel to face different project situation you only can refer to those basic rules you mention. Thanks!!
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Riyadh Salih Saskatchewan, Canada
Ulrike, I would suggest to start with DMAIC approach.
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1 reply by Ulrike Buettendorf
Nov 27, 2018 3:13 AM
Ulrike Buettendorf
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HI Riyadh, i did not think of that but will have a look. Thanks a lot for your input.
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Anton Oosthuizen Senior Business Analyst / Project Manager| Self Employed Pretoria, Gauteng, South Africa
Firstly - Congratulations. The fact that your superiors dump an important project into your lap says that they have confidence in your abilities. My favorite tools would be:

Checklist - use it to determine the overall health of the project. What milestones has been completed, are coming up, were missed, deliverable done/to be done etc.This can all be extracted from a good schedule, if this is not the case the checklist will give you the opportunity to fix it.

Mind maps - use it to get a visual overview of the scope. I like using colors and icons on mine to indicate priority, state etc.

Interviews - talking to team members and stakeholders to get a feel of the general mood and where you are at. It also give you the opportunity to communicate your involvement and approach.

Complexity matrix - for each project I would define a list of parameters that I can use to gauge the complexity nature of the project i.e. skills requirements, technology, # of stakeholders etc. This gives you an indication of where to focus your attention and it is also a living matrix that should change (for the good) though the project life cycle. If it does not then it means we are not learning and adapting.
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1 reply by Ulrike Buettendorf
Nov 27, 2018 3:17 AM
Ulrike Buettendorf
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Hi Anton, Thank you very much. Yes I was thinking the same way. My favorite are Health Check and Mind Mapping but I as well try to get more familiar with drawing a project landscape to keep a visual overview.
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Ulrike Buettendorf Senior Consultant| CGI Muenchen, Germany
Nov 26, 2018 5:38 PM
Replying to John Duncan
...
Some general guidance -- Assess the situation:
How is progress according to the schedule (what's due, what's late)?
Where are the bottlenecks?
Is there an issue list? Is it prioritized? Who is working it?
Who are the key team members you can rely on to keep things moving while you get up to speed?
Hello John, thanks Duncan for your immediate reply. Yes, an issue list would be a helpful method which currently is still missing.
avatar
Ulrike Buettendorf Senior Consultant| CGI Muenchen, Germany
Nov 26, 2018 10:40 PM
Replying to Ansar Ali
...
Taking the time to understand and apply trusted methods of project management has the power to create more efficiency, organization, and output across your organization. Theories and processes for effective project management abound, but all are based on a few basic tenets. Wherever you’re working on, you need to know:

Where are we going?
How are we going to get there?
Do we have everything we need?
What impediments will we encounter, and how will we remove them?
How are we going to measure our progress?
If every project plan takes into consideration these five questions, success will be much easier to define, measure, and achieve.
Thanks a lot Ansar, yes I think to be flexibel to face different project situation you only can refer to those basic rules you mention. Thanks!!
avatar
Ulrike Buettendorf Senior Consultant| CGI Muenchen, Germany
Nov 26, 2018 11:35 PM
Replying to Riyadh Salih
...
Ulrike, I would suggest to start with DMAIC approach.
HI Riyadh, i did not think of that but will have a look. Thanks a lot for your input.
avatar
Ulrike Buettendorf Senior Consultant| CGI Muenchen, Germany
Nov 27, 2018 12:06 AM
Replying to Anton Oosthuizen
...
Firstly - Congratulations. The fact that your superiors dump an important project into your lap says that they have confidence in your abilities. My favorite tools would be:

Checklist - use it to determine the overall health of the project. What milestones has been completed, are coming up, were missed, deliverable done/to be done etc.This can all be extracted from a good schedule, if this is not the case the checklist will give you the opportunity to fix it.

Mind maps - use it to get a visual overview of the scope. I like using colors and icons on mine to indicate priority, state etc.

Interviews - talking to team members and stakeholders to get a feel of the general mood and where you are at. It also give you the opportunity to communicate your involvement and approach.

Complexity matrix - for each project I would define a list of parameters that I can use to gauge the complexity nature of the project i.e. skills requirements, technology, # of stakeholders etc. This gives you an indication of where to focus your attention and it is also a living matrix that should change (for the good) though the project life cycle. If it does not then it means we are not learning and adapting.
Hi Anton, Thank you very much. Yes I was thinking the same way. My favorite are Health Check and Mind Mapping but I as well try to get more familiar with drawing a project landscape to keep a visual overview.
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Markus Kopko AI Enabler for Project & Program Mgmt | Founder PMotion.ai / The PM AI Coach| PMotion.ai Hamburg, Hamburg, Germany
Hello Ulrike -

Congratulations for being announced to that position. You should take this for honor I guess.

You already got some great advice here, and I Do have not so much to add.
I am also a big fan of mind mapping and the use of the MindManager, and so that would be my first choice as a Tool to handle all the chaos, I guess.

Since you have specifically asked for a checklist I would suggest putting the following phrase in Google:

"How To Take Over An Existing Project"

The first result in the list should point you to the "girlsguide" by the great Elizabeth Harrin, and there you will find a great checklist like requested (sorry, for the inconvenience but we are not allowed to post external links here at the board ...).

Hope that is somewhat helpful to you.
All the best for your endeavor and keep us posted (maybe in a blog?) how it went for you.

regards,

Markus
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Delia Mc Lean-Wilson Senior Strategic Project Manager| evoke Norht Lincolnshire, United Kingdom
Hi, Ulrike Buettendorf,
The same thing has just happened to me. I joined a new branch of my company, overseas, a different side of the business, that I do not know. After 3 weeks, I was asked to take over the top priority project. I am now 2 months in to my new job. What I found helped me was to ask the team leaders to go through the structure of the business and their teams. I then went through all the requirements of the project, and drilled down to each deliverable. I set up daily stand up's with the people responsible for these deliverable to find out what issues were being raised and what the blockers were preventing them from moving forward. I then followed up on these blockers to find out who to go to unblock them. In the stand up's I check to see how the team leads feel about meeting the deadline. In this way I was able to start reporting on the status of the project. Being in the middle of the project, I am sure you also aren't sure how much detail has been planned for the end of the project. I have recently started to ask questions about how the product will roll out, working backwards from the deployment teams, so find out what has been planned, what information do they have, what information they would need, and in this way, I am able to fill the gaps of how much detailed planning has been done for the deployment phase. I have an issues list, a risk log, a dependencies list, and a progress page, all of which I am tacking daily. I have just started a deployment plan and a go live strategy.
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