Project Management

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Do you receive feedback?

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Riyadh Salih Saskatchewan, Canada
At time of school we get the marks and even in university we get the marks but very rare we get a feedback from teacher/ professors and same carried over in professional life with the job having a manager with out feedback!

How do you feel about feedback and how can we make a change to receive feedback to improve further?
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Tamer Zeyad Sadiq Assistant Cost Manager| Turner & Townsend Riyadh, Ar Riyad, Saudi Arabia
If we follow the communications models and process, then we can improve feedback. Also, we should analysis and find any causes if there is any dots to prevent the problem in the future!!!
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1 reply by Riyadh Salih
Dec 18, 2018 8:30 AM
Riyadh Salih
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Tamer, well it has to be followed by everyone, thanks for your feedback
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Ashutosh Trivedi Director - Delivery & Operations| AnakyticsFox Softwares Pvt. Ltd. Kanpur, Uttar Pradesh, India
Feedback system is an important way to find input for Lesson Learned. In some cases, it may have an negative impact.
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1 reply by Riyadh Salih
Dec 18, 2018 8:31 AM
Riyadh Salih
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Ashutosh, well that's the point we should be willing to accept all feedback positive or negative if it is true we have to take it and improve. thanks for your comment
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RAJESH K L Project Manager, PMP| Bharat Electronics, Bengaluru, India Bengaluru, Karnataka, India
Yes we receive feedback daily i.e. every minute. One should be a keen listner to understand
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1 reply by Ruth Marina Lopez Perez
Dec 18, 2018 3:39 PM
Ruth Marina Lopez Perez
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I are accord with Andrew Craig. Sometimes the feedback in all moment, it could be insecurity, manager with corrects idea about you personal. Because always not we can building relationship 1:1 with our managers. But we are professionals and can learn every day with effort so much.
Some manager don't know the value of you keys employees.
As professionals we have the compromise of offers mutual help and sharing of knowledgment.
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Drew Craig Sr. Agile & Product Coach| Vanguard Philadelphia, Pa, United States
Feedback is good and can help to ensure we are satisfying expectations while accelerating. That said, what feedback are we speaking of? Certainly, cannot expect feedback at every turn. We are professionals, with an expectation to have an amount of confidence in our work. One potential medium for feedback is to set up a recurring (monthly) 1:1 with your manager. Great opportunity to build a relationship, ensure efforts are adding the value you think they are or want them to, or learn of new initiatives for possible extracurricular achievements.
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1 reply by Riyadh Salih
Dec 18, 2018 8:34 AM
Riyadh Salih
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Andrew, that's a good way to get 1 on 1 to have a good manager to provide support but unfortunately in reality most of the time I am afraid to say so "we deal with Jerks".
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Jesus Martheyn Project Manager SR Lvl 2| Globant Medellin, Antioquia, Colombia
Hi,

That's really interesting, I remember one of my teachers in the master, she is called Lynda Bourne. I remember we made exercises to coach and manage people. I think the feedback could be considered as an art, the same feedback but in the right way, with the right words, is really difficult to do, but with the right training you can achieve that skill.

In my opinion, I prefer to receive the feedback no matter the way, but with honest. The project managers might be always open to receive feedback and manage their own emotions.
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1 reply by Riyadh Salih
Dec 18, 2018 3:09 PM
Riyadh Salih
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Jesus, good contribution that was really lucky to have teacher like that,
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Riyadh -

We need to separate feedback from formal evaluation. The latter is mechanical, policy-based and usually unpleasant to both manager and direct report. The former should be in the moment, frequent, and comfortable.

Kiron
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1 reply by Riyadh Salih
Dec 18, 2018 3:11 PM
Riyadh Salih
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Kiron, thanks for your contribution any feedback should add value to the PM to look for future corrective action if needed or to improve on one area of concern.
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Riyadh Salih Saskatchewan, Canada
Dec 18, 2018 12:46 AM
Replying to Tamer Zeyad Sadiq
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If we follow the communications models and process, then we can improve feedback. Also, we should analysis and find any causes if there is any dots to prevent the problem in the future!!!
Tamer, well it has to be followed by everyone, thanks for your feedback
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Riyadh Salih Saskatchewan, Canada
Dec 18, 2018 2:05 AM
Replying to Ashutosh Trivedi
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Feedback system is an important way to find input for Lesson Learned. In some cases, it may have an negative impact.
Ashutosh, well that's the point we should be willing to accept all feedback positive or negative if it is true we have to take it and improve. thanks for your comment
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Riyadh Salih Saskatchewan, Canada
Dec 18, 2018 6:12 AM
Replying to Drew Craig
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Feedback is good and can help to ensure we are satisfying expectations while accelerating. That said, what feedback are we speaking of? Certainly, cannot expect feedback at every turn. We are professionals, with an expectation to have an amount of confidence in our work. One potential medium for feedback is to set up a recurring (monthly) 1:1 with your manager. Great opportunity to build a relationship, ensure efforts are adding the value you think they are or want them to, or learn of new initiatives for possible extracurricular achievements.
Andrew, that's a good way to get 1 on 1 to have a good manager to provide support but unfortunately in reality most of the time I am afraid to say so "we deal with Jerks".
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Dinah Young Project Manager / Software Asset Manager| Prince William County Springfield, Va, United States
If you have a Lessons Learned or Sprint Retrospective it can be a good time to give and solicit feedback. It must be in a constructive manner.

I have also felt that there should be a way for employees to submit some feedback to the manager's manager during the formal review process. This can be in the simple format of what does my manager do well, what can they improve. This would not go directly to the manager, but will be filtered by their manager. This is not also a full 360 degree review process, just input.
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2 replies by Drew Craig and Riyadh Salih
Dec 18, 2018 10:31 AM
Drew Craig
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Good points, Dinah. Having the opportunity for a true two-way feedback loop can provide significant alien return to the organization - only if kept professional and constructive. Our team retrospectives are greatly beneficial. A necessary consideration is the importance of creating a safety-zone for individuals to feel able to provide honest feedback.
Dec 18, 2018 3:21 PM
Riyadh Salih
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Dinah, thanks for your feedback this type of thoughts could be dangerous I am afraid unless like Andrew said in a constructive way, because this might open new holes to bypass the manager and go directly to his manager, the chain of command will not be followed, few people are complainer or they just indulge in hearsay will take advantage of that.
I prefer that they discuss it first with the manager and if it is legitimate then just give time for the manager to correct if after that discussion and the promise to change or correct does not happen then escalate to second manager
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