What is difference between project‘s output and benefits and outcomes? Saving Changes...
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Tamer Zeyad SadiqAssistant Cost Manager| Turner & TownsendRiyadh, Ar Riyad, Saudi Arabia
I think the outcome is the project result or deliverable and benefits are fitness for use or the customer is accepting Saving Changes...
Shilpi GuptaSenior Operations/Project ManagerGurgaon, Haryana, India
Here is my take on these concepts -
Output is the high level project deliverable and benefit will be the success measure against each of these deliverables.
Outcomes define what overall success looks like for the project and it should be directly tied to project objectives. These could be -
Hard Benefits - tangible and usually measured in dollars, can be tied to a recognised revenue or expense.
Soft Benefits - Intangible and harder to measure like customer satisfaction, increased speed etc
Strategic Benefits - Support the company's vision or strategy but may not have a dollar value attached to it, for instance brand recognition etc. Saving Changes...
Majdi N. ElyyanProjects Manager| Zamil Offshore Services CompanyAl-Khobar, Sa, Saudi Arabia
The output result in outcomes & outcomes create the benefits.
Ex: Payroll System software project
Output: Software creation
Outcomes: Less errors, fast, ..etc
Benefits: 10% reduction or save in operating cost.
Hope above is clear..!!! Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
I was part of the group of authors of the new PMI´s BRM Practice Guide. My recommendation is taking a look to the glossary where those terms are defined. Please, my reference to that is just in case you are searching for a definition in the context of PMI. Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
Yes, indeed Sergio, it says (abbreviated)
output = expected deliverable of a project, program, portfolio
outcome = results obtained by using outputs
benefits = intended gain for a beneficiary
value = realized benefits minus cost Saving Changes...
