Binu SamuelProject Manager | Rosa CarolinaPathanamthitta, Kerala, India
How do you deal with conflicts? Saving Changes...
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Pench BattaEnterprise Lean Agile DevOps Coach /SAFe Program Consultant (SPC6)| Capgemini, Inc.Bentonville, Ar, United States
Improving the soft skills, getting the complete details on the conflict and having discussions with each party will help on dealing with conflicts. Saving Changes...
Anton OosthuizenSenior Business Analyst / Project Manager| Self EmployedPretoria, Gauteng, South Africa
step 1 - understand the conflict. There is always 20 sides to every story and a conflict is not a conflict.
step 2 - define a strategy that best addresses the issues related to the conflict. Saving Changes...
Hi,
1- First , Getting the Whole Story- Understand the reason of conflict.
2- Focus on behavior and events not on personalities .Be neutral .
3- Summarize the areas of agreement and disagreement.
4- Discuss which areas of conflict are most important to each of you to resolve.
5- Maintain a collaborative, “let’s-work-out-a-solution” attitude. Saving Changes...
