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It is difficult not to become involved in gossip at work because mostly people like gossip and whispers about others. It wastes time, damages reputations, promotes divisiveness, creates anxiety, and

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SHADAV MOHAMMAD ANSARI PMO| ITC INFOTECH INDIA PVT. Ltd. New Delhi, Delhi, India
It is difficult not to become involved in gossip at work because mostly people like gossip and whispers about others. It wastes time, damages reputations, promotes divisiveness, creates anxiety, and destroys morale. What should PM do to stop it?
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Daud Nasir Director Project Management| GetxInstitute Woodbridge, Ontario, Canada
Great question. Here's my take on this. Gossip also called grapevine has always existed and will continue to exist. There are few things that can be done to use it to the project's advantage. One, a well-developed communication plan along with stakeholder management plan will cater to the communication needs of stakeholders. Lack of clarity creates a gap which is filled by the grapevine. Second, a channel of communication that runs from team members to the project manager is essential. In other words, team members must be given an opportunity to openly express their concerns. When that does not happen, grapevine takes a damaging role. And third, empathetic behavior by the project manager to develop a personal relationship with team members supported with an honest down-to-earth approach.

I believe these three things can turn that gossip factory into a supporting lobby.
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1 reply by SHADAV MOHAMMAD ANSARI
Mar 18, 2019 11:01 AM
SHADAV MOHAMMAD ANSARI
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Well explained. Thanks for your point of views
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Shadav -

1. Model the behaviors which you want others to follow

2. Help the team develop a working agreement about how they will interact with one another and encourage direct, face-to-face communication over "the watercooler".

Kiron
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1 reply by SHADAV MOHAMMAD ANSARI
Mar 18, 2019 11:04 AM
SHADAV MOHAMMAD ANSARI
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Hi Kiron,
Noted with thanks.
Yes. Work agreement about how they will interact with one another is good option.
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
1) transparency
2) sharing information in a timely manner
3) being a good role model for others
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1 reply by SHADAV MOHAMMAD ANSARI
Mar 18, 2019 11:05 AM
SHADAV MOHAMMAD ANSARI
...
Hi Abolfazi,
Yes. Transparency & sharing the information at timely and be role model are good points.
Thanks.
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LORI WILSON RETIRED - Technical Project Manager| RETIRED - LifePoint Health Clarkston, Wa, United States
Hello Shadav: I believe gossip is a subtle form of bullying and should not be tolerated. As project managers and leaders, we should take a stand to not gossip, promote or tolerate gossip.
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1 reply by SHADAV MOHAMMAD ANSARI
Mar 18, 2019 11:01 AM
SHADAV MOHAMMAD ANSARI
...
Hi Lori,
I agree with you. sometimes , it takes the form of bullying. PM should take strong step to stop it.
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SHADAV MOHAMMAD ANSARI PMO| ITC INFOTECH INDIA PVT. Ltd. New Delhi, Delhi, India
Mar 18, 2019 10:29 AM
Replying to LORI WILSON
...
Hello Shadav: I believe gossip is a subtle form of bullying and should not be tolerated. As project managers and leaders, we should take a stand to not gossip, promote or tolerate gossip.
Hi Lori,
I agree with you. sometimes , it takes the form of bullying. PM should take strong step to stop it.
avatar
SHADAV MOHAMMAD ANSARI PMO| ITC INFOTECH INDIA PVT. Ltd. New Delhi, Delhi, India
Mar 18, 2019 3:33 AM
Replying to Daud Nasir
...
Great question. Here's my take on this. Gossip also called grapevine has always existed and will continue to exist. There are few things that can be done to use it to the project's advantage. One, a well-developed communication plan along with stakeholder management plan will cater to the communication needs of stakeholders. Lack of clarity creates a gap which is filled by the grapevine. Second, a channel of communication that runs from team members to the project manager is essential. In other words, team members must be given an opportunity to openly express their concerns. When that does not happen, grapevine takes a damaging role. And third, empathetic behavior by the project manager to develop a personal relationship with team members supported with an honest down-to-earth approach.

I believe these three things can turn that gossip factory into a supporting lobby.
Well explained. Thanks for your point of views
avatar
SHADAV MOHAMMAD ANSARI PMO| ITC INFOTECH INDIA PVT. Ltd. New Delhi, Delhi, India
Mar 18, 2019 6:52 AM
Replying to Kiron Bondale
...
Shadav -

1. Model the behaviors which you want others to follow

2. Help the team develop a working agreement about how they will interact with one another and encourage direct, face-to-face communication over "the watercooler".

Kiron
Hi Kiron,
Noted with thanks.
Yes. Work agreement about how they will interact with one another is good option.
avatar
SHADAV MOHAMMAD ANSARI PMO| ITC INFOTECH INDIA PVT. Ltd. New Delhi, Delhi, India
Mar 18, 2019 7:58 AM
Replying to Abolfazl Yousefi Darestani
...
1) transparency
2) sharing information in a timely manner
3) being a good role model for others
Hi Abolfazi,
Yes. Transparency & sharing the information at timely and be role model are good points.
Thanks.

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