Rajkumar MouttouDelivery Manaer| ConsultantChennai, Tamil Nadu, India
Hi PM Gurus
What is the role & responsibility between delivery Manager & Project Manager ??? Is it possible to switch over from delivery manager to Project manager and PM to DM ? Saving Changes...
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Elizabeth HarrinDirector| RebelsGuideToPM.comLondon, England, United Kingdom
In my company we don't make the distinction - both titles mean the same thing. Saving Changes...
Jiju NairSenior Manager| Fannie MaeReston, Va, United States
Elizabeth is right. In an organization, a PM can be called a Delivery Manager and vice versa.
However, in one major organization where I had worked, a Delivery Manager was given additional responsibilities like procurement, vendor management and account management. The PM was purely given Project Management responsibilties in managing scope, schedule and budget for the projects they were managing.
I would think that this role assignment still would depend on the way an organization wants to implement these roles.
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Anonymous
It has been my experience that Delivery Managers are also responsible for managing (including assigning) resources for both operations and projects. Saving Changes...
Project Manager and Delivery Manager are different job roles - PM's deliver project solutions where as the Delivery Manager is an operational functional job that does provide resources to projects for example. Agree with Anonymous Saving Changes...
Ian SutherlandIan J Sutherland| Kellian ConsultingBroxbourne, Herts, United Kingdom
As a new twist, I have seen a delivery manager working under/alongside a project manager. The distinction was the PM managed all the project resources and activities, while the delivery managed implementation/adoption into use ie they worked with operations/users to make sure they were ready for when the project delivered.
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Hans RobbersSenior Director| SalesforceVlissingen, Netherlands
In line with what Ana and Vasoula are saying
The delviery manager is often a position in the line organisation where he provides resources and is the entry point for the project manager for resources and operational/contract activities. Often he is also the escalation point and takes the role as senior supplier (PRINCE II ) in the steerco of the project
A PM is responsible for the initiation and delivery of project - If the size of the company and/or business volume requires, a DM/SDM may be introduced for client relations, quote to work/purchase order conversion, resource management, vendor management, quality control and even project sign-offs.
Simply put, when Project Managers have too much on their plate, your company is in need of a DM/SDM to take away anything that keeps the PM's focus away from project completion. Saving Changes...
Anonymous
The primary distinction between the two disciplines in my view is that 1) The PM obviously operates in a project environment. The DM more in an operational environment. Having said that, I was once the PM for a BI delivery solution. The development team assigned to my project were sadly unskilled, lacked intelligence and a grasp for ETL. I followed all the classic processes and problem resolution. I was told the problem is not the team but that a DM was rather required than a PM....... you decide :) Saving Changes...
