Graeme CardSenior Programme Manager - Strategy & Science| Gisborne District CouncilGisborne, Gisborne, New Zealand
Hi All,
since about February I've stopped receiving emails about the up-coming webinars. I've been in touch with PMI customer services and they have the right email address, and that I should be receiving them. I have also been in touch with my IT department and they say they have not received or blocked any emails from PMI.
Anyone else having that issue? When was the last email sent?
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
I receive those frequently, no issues on my end. Saving Changes...
Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
No issues. Are they getting caught up in a filter, rule, sent to junk, or some auto-delete rule? For instance, I have a filter for PDU emails, and the webinar emails usually get caught by that filter. If upgraded Outlook somewhat recently, in the 'other inbox' category as opposed to your focused inbox? Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
I usually get one every week announcing new webinars. Did you check your spam folder? Saving Changes...
Graeme CardSenior Programme Manager - Strategy & Science| Gisborne District CouncilGisborne, Gisborne, New Zealand
I've already had IT check, and they have not received or blocked any emails from PMI.
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2 replies by Heather McLarnon, CSPO and Stéphane Parent
Jul 10, 2019 10:13 AM
Stéphane Parent
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That's different, Graeme. Yes, your system should have administrative services to filter out spam. As well, your system would allow you to control undesirable emails.
Jul 10, 2019 3:11 PM
Heather McLarnon, CSPO
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Hi Graeme - Make sure your IT team is whitelisting *.projectmanagement.com *not* PMI.org. We are PMI but PM.com emails currently come from *.projectmanagement.com.
This should resolve the issue! If it doesn't, please send an email to [email protected]
You could try setting up a new account on projectmanagement.com under a different email address and see if that works. Also you could change your email address to a non work email address such as webmail as sometime email do get caught in a spam filter at the Internet Service Provider level without even the IT department knowing. Anyway you could periodically check the Project Management Institute website to see what up and coming webinars there is. Hopefully one of these solutions will work as webinars are a great way to earn Personal Development Units. Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
Jul 09, 2019 9:08 PM
Replying to Graeme Card
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I've already had IT check, and they have not received or blocked any emails from PMI.
That's different, Graeme. Yes, your system should have administrative services to filter out spam. As well, your system would allow you to control undesirable emails. Saving Changes...
Community Tech Platform Owner| ProjectManagement.comUnited States
Jul 09, 2019 9:08 PM
Replying to Graeme Card
...
I've already had IT check, and they have not received or blocked any emails from PMI.
Hi Graeme - Make sure your IT team is whitelisting *.projectmanagement.com *not* PMI.org. We are PMI but PM.com emails currently come from *.projectmanagement.com.
This should resolve the issue! If it doesn't, please send an email to [email protected] Saving Changes...
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