Whats up or text messager tool for project communication

Hi Dora,

As long as you aren't communicating any PHI or other sensitive information, monday.com is a great tool to use.

Here is a link detailing how they communicate:

https://support.monday.com/hc/en-us/articl...e-with-my-team-

Back to your issue of policing correspondence. With Monday.com, unlike Whats App, you can designate an Admin to monitor communication. If you locate an offender, your standard disciplinary procedures should apply.

For example,

1st offense - verbal warning (document all contact with offender)
2nd offense - written warning
3rd offense - written warning + counseling
4th offense - removal from project and possible termination of employment by functional manager (if applicable)

Hopefully this helps.

Best of luck!

We also use whatsapp mostly, but when we have critical projects that require multiple disciplines we use Trello. This tool can provide us with information regarding a project, without affecting our social network.

Like with any other tool, it requires certain ground rules and/or process to optimize its outcome. If the group is so busy that one has to scroll across hundreds of messages, it does not add value, to the contrary. In my case, we use WhatsApp for the execution of certain activities that occur inside the production plant. The messages are used to provide a real time update on the progress. Otherwise, we do not use WhatsApp to discuss other matters, I prefer f2f or virtual meetings.

We just began to use Microsoft Teams together with One Driver. These functions make us be able to build conversation per project & per topic, at the same time we can organize documents in One Driver and link the documents to project either for independent or shared cross projects. And there can also book meetings, write meeting minutes, etc.

There really is no tool for that. Here we make a group per cell and a group of scrum masters. Slack allows working groups and is a bit more controllable since they are all in the same space.

I've had the same problems with all of these (WhatsApp, Slack, Teams, etc.).

1) First, I'm expected or required to sync it with my phone. It's convenient at first, but soon I'm expected to be available 24/7.

2) Next, team members will start using it for casual conversation. This is fun at first and supports team morale, but eventually starts to crowd out the actual business conversations we need to have. Combine it with #1, and I'm eventually getting messages after midnight from 2 drunk team members. I can ignore that channel, but then I miss out on business conversations.

3) In order to contain the casual conversation, new channels are created. And more new channels. And maybe a channel for the team without the project sponsor, because some team members aren't comfortable with her listening in on everything we say. But we'll eventually have an important conversation in that channel and when the project sponsor finds out about it a week later, she'll want to be invited to it, so someone will create another channel to continue unsupervised team conversations. Eventually, we have so many channels for the same team that important messages and files are lost. We'll hear conversations like "Where is that document?" "I put it in Teams." "Where?" "It's in one of our channels, you'll just have to search for it."

4) Because the tool isn't proving effective in coordinating our team communication, someone asks management to approve yet another team chat tool.


As someone said earlier, you have to set the ground rules for team chats up front. And you have to enforce those rules, or it quickly becomes uncontrollable.

I've had the same problems with all of these (WhatsApp, Slack, Teams, etc.).

1) First, I'm expected or required to sync it with my phone. It's convenient at first, but soon I'm expected to be available 24/7.

2) Next, team members will start using it for casual conversation. This is fun at first and supports team morale, but eventually starts to crowd out the actual business conversations we need to have. Combine it with #1, and I'm eventually getting messages after midnight from 2 drunk team members. I can ignore that channel, but then I miss out on business conversations.

3) In order to contain the casual conversation, new channels are created. And more new channels. And maybe a channel for the team without the project sponsor, because some team members aren't comfortable with her listening in on everything we say. But we'll eventually have an important conversation in that channel and when the project sponsor finds out about it a week later, she'll want to be invited to it, so someone will create another channel to continue unsupervised team conversations. Eventually, we have so many channels for the same team that important messages and files are lost. We'll hear conversations like "Where is that document?" "I put it in Teams." "Where?" "It's in one of our channels, you'll just have to search for it."

4) Because the tool isn't proving effective in coordinating our team communication, someone asks management to approve yet another team chat tool.


As someone said earlier, you have to set the ground rules for team chats up front. And you have to enforce those rules, or it quickly becomes uncontrollable.