Project Management

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Whats up or text messager tool for project communication

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DORA LUZ Mejia CEO| IT Explore Envigado, Antioquia, Colombia
I want to ask about using whats up, kaizala or similar for text message communication in projects. Right now I have more than 15 groups in whats up others in kaizala others in teams and prohects are co municating progress status , critical issues in this way. On the other hand team members are using memes an and making fan in the same whats up group. I want to know about somo pmo practices and policies for these tools.
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Matthew Irving President & CEO| Super Easy Tech North Lauderdale, Fl, United States
Hi Dora,

As long as you aren't communicating any PHI or other sensitive information, monday.com is a great tool to use.

Here is a link detailing how they communicate:

https://support.monday.com/hc/en-us/articl...e-with-my-team-

Back to your issue of policing correspondence. With Monday.com, unlike Whats App, you can designate an Admin to monitor communication. If you locate an offender, your standard disciplinary procedures should apply.

For example,

1st offense - verbal warning (document all contact with offender)
2nd offense - written warning
3rd offense - written warning + counseling
4th offense - removal from project and possible termination of employment by functional manager (if applicable)

Hopefully this helps.

Best of luck!
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1 reply by DORA LUZ Mejia
Jul 29, 2019 10:12 PM
DORA LUZ Mejia
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thanks for your feedback. I am going to take a look of this tool
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Jose Luis Gonzalez Rugel Presidente Grupo Gonzalez - Program Manager - Docente- Consultor - ATP Trainner| Dipromacom Guayaquil, Guayas, Ecuador
In our case, we use the whatsapp as a fast but informal way of communication. For operational communication and coordination of development and testing environments we use slack together with the Jira system. Formal communications are made by mail or on the dailys. I believe that social networks help but remain very informal and with little traceability, which is why I do not consider it as an effective operational communication channel.
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1 reply by DORA LUZ Mejia
Jul 28, 2019 6:42 PM
DORA LUZ Mejia
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Thanks Jose!! How do you do for controlling the bunch of communications in whats'up? and the big number of groups talking about the project
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DORA LUZ Mejia CEO| IT Explore Envigado, Antioquia, Colombia
Jul 28, 2019 5:29 PM
Replying to Jose Luis Gonzalez Rugel
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In our case, we use the whatsapp as a fast but informal way of communication. For operational communication and coordination of development and testing environments we use slack together with the Jira system. Formal communications are made by mail or on the dailys. I believe that social networks help but remain very informal and with little traceability, which is why I do not consider it as an effective operational communication channel.
Thanks Jose!! How do you do for controlling the bunch of communications in whats'up? and the big number of groups talking about the project
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Jose Luis Gonzalez Rugel Presidente Grupo Gonzalez - Program Manager - Docente- Consultor - ATP Trainner| Dipromacom Guayaquil, Guayas, Ecuador
There really is no tool for that. Here we make a group per cell and a group of scrum masters. Slack allows working groups and is a bit more controllable since they are all in the same space.
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1 reply by Antonio Louro
Jul 30, 2019 10:27 AM
Antonio Louro
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I agree with Jose the only way you can and must stop informal communication is by allocating the Team in the same office / space!
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Mauricio Corral Functional Manager| AUDINSA Guayaquil, Guayas, Ecuador
We also use whatsapp mostly, but when we have critical projects that require multiple disciplines we use Trello. This tool can provide us with information regarding a project, without affecting our social network.
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1 reply by DORA LUZ Mejia
Jul 29, 2019 10:13 PM
DORA LUZ Mejia
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thanks mauricio.
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Amitabh Pathak Head of Business Operations| BVS Trans Tech India
We just recently started using SocioRAC for communications and content storage/sharing. So far it has been helpful.
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SHADAV MOHAMMAD ANSARI PMO| ITC INFOTECH INDIA PVT. Ltd. New Delhi, Delhi, India
WhatsApp and Skype are good option for text messages as well as audio and video calls too.
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Daling Yu Xiamen, China, Mainland
We just began to use Microsoft Teams together with One Driver. These functions make us be able to build conversation per project & per topic, at the same time we can organize documents in One Driver and link the documents to project either for independent or shared cross projects. And there can also book meetings, write meeting minutes, etc.
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2 replies by DORA LUZ Mejia and Mauricio Corral
Jul 29, 2019 8:37 AM
Mauricio Corral
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According to it is a good product, the work team must be trained for its proper use, requires acquiring business licenses (it depends). This could be a limitation in some economies, but it is a great product.
Jul 29, 2019 10:16 PM
DORA LUZ Mejia
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agrre. I am using as well teams and one drive. I am curious about how to limited using what¿sup in some teams
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Mauricio Corral Functional Manager| AUDINSA Guayaquil, Guayas, Ecuador
Jul 29, 2019 2:24 AM
Replying to Daling Yu
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We just began to use Microsoft Teams together with One Driver. These functions make us be able to build conversation per project & per topic, at the same time we can organize documents in One Driver and link the documents to project either for independent or shared cross projects. And there can also book meetings, write meeting minutes, etc.
According to it is a good product, the work team must be trained for its proper use, requires acquiring business licenses (it depends). This could be a limitation in some economies, but it is a great product.
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Eduard Hernandez
Community Champion
Product Operations Program Manager Barcelona, Cataluña, Spain
Like with any other tool, it requires certain ground rules and/or process to optimize its outcome. If the group is so busy that one has to scroll across hundreds of messages, it does not add value, to the contrary. In my case, we use WhatsApp for the execution of certain activities that occur inside the production plant. The messages are used to provide a real time update on the progress. Otherwise, we do not use WhatsApp to discuss other matters, I prefer f2f or virtual meetings.
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1 reply by DORA LUZ Mejia
Jul 29, 2019 10:15 PM
DORA LUZ Mejia
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Thanks. it is a kind of policy to use what's up. some PMsthink that if they post something in what¿s up team is obligated to answer..
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