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If the customer is not happy with the result and does not accept the product. What would you as a project manager do?

RK J Hyderabad, Telangana, India

If the customer is not happy with the result and does not accept the product. What would you as a project manager do?

Posted: Aug 3, 2019 2:28 AM

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Wade Harshman Scrum Master| GDIT Indianapolis, In, United States

This scenario can be avoided by delivering incrementally. If your customer is unhappy with the direction your team is taking, it's better to find out early before the entire project is finished. Then you can make the needed adjustments to ensure your customer is pleased with the final deliverable.

Posted: Aug 19, 2019 8:21 AM

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