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What is the biggest challenge you have faced on your projects?

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Sajeev Kumar Menon Singapore, Singapore
Project Managers have to juggle projects, multi-task, listen to stakeholders, gather requirements, coach/motivate a team, facilitate meetings and handle various other tasks.
What do you consider are some of the biggest challenges on your projects?
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Peter Contreras Senior Project Manager| TheBash.com/Peter Houston, Tx, United States
Getting folks that do not report to you to deliver items, when they have a full time job outside your project.
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1 reply by Sajeev Kumar Menon
Aug 07, 2019 11:39 AM
Sajeev Kumar Menon
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Hi Peter - Agree that with 'part-time' resources in a matrix setup, it is a problem. Thanks for your input
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Deepesh Rammoorthy ICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood Service Tarneit, Vic, Australia
agree with Peter Contreras and that has been my pain-point too. Matrix organisation with the PM not being in control of Team members .

Another Pain-Point has been incompetent Subject Matter experts or people assigned by the Vendors who cannot communicate with you effectively thereby leading to scope creep, budget or schedule blow-outs

A third one has been the resistance to change . If the team member does not buy in to the "new" way of working within the project , for example trying to adapt to "Agile" practices rather than the waterfall way of working , your project will struggle to meet it's tolerances set by your sponsors.
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1 reply by Sajeev Kumar Menon
Aug 07, 2019 11:34 AM
Sajeev Kumar Menon
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Hi Deepesh - thanks for your input. Agree that getting full commitment from members in a matrix setup is a problem.
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Adrian Carlogea Australia
@Peter Contreras and @Deepesh Rammoorthy

For employees, working on projects is a work assignment part of their job. Performing the project work is a job duty for the employee and as such it is an obligation. PMs don't have to get the employees to do the work as they already have the obligation to do it.

What bothers the PMs is the fact the overwhelming majority of them can't punish the team members that are not doing their work properly and can't threaten the employees with sanctions. This however doesn't meant that a low performing employee can get away with doing a poor job on a project.

As far as I have seen many companies however don't expect their PMs to manage the staff doing the work on the projects. Project management and people management are different things.

PMs can be in control of team members only if they come from the same line of work as they do. PMs that don't come from the same line of work as the team members can't understand the difficulties of the work being performed and would be unable to evaluate if the worker is really doing a bad job or not. Such PMs may end up asking the team members to do impossible things just because they don't understand what is possible and what is not.
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1 reply by Deepesh Rammoorthy
Aug 07, 2019 6:58 PM
Deepesh Rammoorthy
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PMs don't have to get the employees to do the work as they already have the obligation to do it.

NOPE ....Disagree with this . They absolutely sometimes have to cajole and beg and behave with them like children. Because they wave the big "oh I have operational issues" flag.

"This however doesn't meant that a low performing employee can get away with doing a poor job on a project."

They Absolutely CAN .....unless they report to the Project Manager as their Line Manager.


"PMs can be in control of team members only if they come from the same line of work as they do. PMs that don't come from the same line of work as the team members can't understand the difficulties of the work being performed and would be unable to evaluate if the worker is really doing a bad job or not. Such PMs may end up asking the team members to do impossible things just because they don't understand what is possible and what is not."

Disagree again . PM is more of an influencer , servant leader , orchestrator and has to look out for other job responsibilities outside of managing the technical deliverable on the project , like Risks , Stakeholders, Communications , Timelines and Scope . If they have a Good Technical lead in charge of managing the technical deliverable , they don't need to go too much deeper into the specifics as long as they have a high level understanding of the project . PM's don't need to CONTROL team members . They need to CONTROL the delivery of the project and all the tolerances set up by the Sponsor and Business Owners.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Sajeev -

The primary challenge for most PMs is that their companies take on too much concurrent work which results in unpredictable team member availability and PMs taking on more projects at a time than they can successfully deliver.

Kiron
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1 reply by Sajeev Kumar Menon
Aug 07, 2019 11:37 AM
Sajeev Kumar Menon
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Hi Kiron - The management sometimes thinks that PMs are supermen and can produce magical results. In many cases, the PMs are overwhelmed due to lack of resources and because of a failure to be assertive and say 'No' when needed to 'added projects' or workload. Thanks for your input
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Daire Guiney Dublin, Dublin, Ireland
The biggest challenge I have faced on a project is selling the idea to the stakeholders after the clients and sponsors have agreed to the project. This tends to happen a lot on projects where the employees will think that the client is disjointed from the business and not in touch with the business needs and as a result have a "we don't need this" products/services/software/application to do are jobs, what we have works perfectly fine attitude. As a result this will have a knock on effect with how these stakeholders interact with the project and their commitment to the project. This attitude needs to be dealt with quickly as it is a self destruct attitude and will only contribute negatively to the project. A normally approach is to reiterate the business case, but this rarely works. Dealing with the ring leaders individually who are disparaging to the project is one effective way of dealing with this attitude.
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2 replies by Daire Guiney and Sajeev Kumar Menon
Aug 07, 2019 11:40 AM
Sajeev Kumar Menon
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Hi Daire - So the big hurdle that you face is in Stakeholder management. Thanks for your input
Aug 09, 2019 8:55 AM
Daire Guiney
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I would say stakeholders and the people that they manage. Its the negative feedback from the people who are not directly involved in the project but who's work practises may change as a result of the implementation of the projects if the objectives of the project are realised. The are people who are somewhat resistant to any change in their work practises.
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Khaled Othman Senior IT Project Manager| Alfanar Digital Solutions Riyadh, Ar Riyad, Saudi Arabia
1- In government project the main issue payments delay and cash flow.
2- Team availability.
3- Distributed teams and lack of communications.
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1 reply by Sajeev Kumar Menon
Aug 07, 2019 11:42 AM
Sajeev Kumar Menon
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Hi Khaled - The first 2 problems can happen in other projects too. For distributed teams, a clear communication plan that can bring all members in sync with project goals is a good starting point. Thanks for your inputs
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Sajeev Kumar Menon Singapore, Singapore
Aug 05, 2019 9:06 PM
Replying to Deepesh Rammoorthy
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agree with Peter Contreras and that has been my pain-point too. Matrix organisation with the PM not being in control of Team members .

Another Pain-Point has been incompetent Subject Matter experts or people assigned by the Vendors who cannot communicate with you effectively thereby leading to scope creep, budget or schedule blow-outs

A third one has been the resistance to change . If the team member does not buy in to the "new" way of working within the project , for example trying to adapt to "Agile" practices rather than the waterfall way of working , your project will struggle to meet it's tolerances set by your sponsors.
Hi Deepesh - thanks for your input. Agree that getting full commitment from members in a matrix setup is a problem.
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1 reply by Adrian Carlogea
Aug 07, 2019 4:37 PM
Adrian Carlogea
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I don't understand why this can be a problem. An employee that is assigned to work on a project must work on that project you don't have to get any commitment from him/her. He/she can't choose not to work on the project. You don't have to ask him/her nicely to do his/her duties for which he/she is already paid.

I understand that it could be a problem if the employee works on more than one project and he does not have time for all of them but management should decide the priorities and if you project is considered lower priority then you have to accept that.

The only issue in my opinion is when the employee is also doing operational work and his manager only appraises him for the operational work. This indeed could be a big problem but this is management's fault. You should raise this as a risk and you are safe. :)
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Sajeev Kumar Menon Singapore, Singapore
Aug 07, 2019 6:40 AM
Replying to Kiron Bondale
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Sajeev -

The primary challenge for most PMs is that their companies take on too much concurrent work which results in unpredictable team member availability and PMs taking on more projects at a time than they can successfully deliver.

Kiron
Hi Kiron - The management sometimes thinks that PMs are supermen and can produce magical results. In many cases, the PMs are overwhelmed due to lack of resources and because of a failure to be assertive and say 'No' when needed to 'added projects' or workload. Thanks for your input
avatar
Sajeev Kumar Menon Singapore, Singapore
Aug 05, 2019 3:01 PM
Replying to Peter Contreras
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Getting folks that do not report to you to deliver items, when they have a full time job outside your project.
Hi Peter - Agree that with 'part-time' resources in a matrix setup, it is a problem. Thanks for your input
avatar
Sajeev Kumar Menon Singapore, Singapore
Aug 07, 2019 8:06 AM
Replying to Daire Guiney
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The biggest challenge I have faced on a project is selling the idea to the stakeholders after the clients and sponsors have agreed to the project. This tends to happen a lot on projects where the employees will think that the client is disjointed from the business and not in touch with the business needs and as a result have a "we don't need this" products/services/software/application to do are jobs, what we have works perfectly fine attitude. As a result this will have a knock on effect with how these stakeholders interact with the project and their commitment to the project. This attitude needs to be dealt with quickly as it is a self destruct attitude and will only contribute negatively to the project. A normally approach is to reiterate the business case, but this rarely works. Dealing with the ring leaders individually who are disparaging to the project is one effective way of dealing with this attitude.
Hi Daire - So the big hurdle that you face is in Stakeholder management. Thanks for your input
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