Aaron SmithEditor - ProjectManagement.com | PMI| PMILos Angeles, Ca, United States
In this PM Network case study, the project manager of a $380 million renovation of the Gateway Arch discusses the challenge of working with seven partners——each with its own project culture, expectations, objectives, procedures and regulations:
https://www.projectmanagement.com/articles...ted-to-its-city Saving Changes...
Peter RapinSubject Matter Expect; Project Delivery| Independent ConsultantOntario, Canada
Aaron; Interesting question as it applies to some degree to all projects we participate in. This may be the Project Manager's toughest task with considerable impact throughout the project.
This is what the Project Charter should be about. The effort that goes into the development of the Charter should take the stakeholders from initial discomfort and project ignorance (I don't mean this in a derogatory way only to highlight the lack of understanding) to an agreed course of action. In the initial phases of a project each stakeholder has a different understanding of the expectations and in many cases do not fully understand their own expectations. Same goes with roles and responsibilities as well as preferred direction. Many stakeholders have also not prepared for the necessary discussions nor have they identified their staff.
The project vision or expected deliverable is usually identified during its inception in a general way - we need more efficient space, or we have an opportunity to expand our services, or we need to be more effective to stay competitive. The Charter has to take it from there and define the route to successful delivery. The Charter should be a collaborative effort and ultimately signed by the prime stakeholders - "this is how we agree to deliver the project". The effort may include a number of discussion groups, meetings, working groups, partnering sessions, writing, reviewing, editing and finally a sign-off. Saving Changes...
Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
Dear Aaron
I had the opportunity to read the article you published on the topic
It can only have been a great challenge to be able to build consensus on how the project was going to be managed and, above all, on the concepts
This can only be achieved when:
1. If you have a win-win mindset
2. Stakeholders listen empathetically
3. If you are looking for synergy Saving Changes...
