Michael Aubrey
Project Manager| Corporate Express/Staples
Tampa, Fl, United States
Position: Project Manager
Location: New York, NY
Job Description
The Project Manager role is a critical element in delivering our services to clients and ensuring successful client experiences that are consistent with Venda's high standards.
Project Manager responsibilities include managing US project implementations to ensure successful delivery (on-time, on-budget), as well as ownership and continual improvement of the implementation process. Project management is frequently involved in the proposal and contract stage of Venda's sales process, but becomes wholly responsible for the client and the project throughout the full project lifecycle from planning and design through launch of the e-commerce site.
The Project Manager’s responsibilities include:
· Obtaining functional requirements for client site implementations
· Coordinating creative and usability design for new client sites
· Managing all client communications
· Administrating all tasks, timetables, budgets, deliverables documentation
· Coordinating development, integration and production tasks with London- and Bangkok-based technology resources
· Managing client and management expectations
· Providing quality control across all projects
Experience Required
· At least 2 years’ commercial project management experience, gained in the eCommerce or Retail sector.
· Successfully managed the external customer during the development and delivery of software development projects (at least one man-year in size).
· Successfully delivered concurrent software development projects.
· Experience of managing customers through the implementation of a system with restricted functionality (i.e. package implementation, not custom software development).
· Created and delivered effective, pragmatic, timely and cost-effective solutions to business issues and user requirements.
· A track record of successfully managing difficult and demanding customers, and turning unhappy customers to satisfied ones.
· Knowledge of project life cycles and strategies.
· Educated to degree level or equivalent.
Skills Required
· Formal project management process and methodology
· Project management and customer support/management in a fast-paced and intense environment
· Proven ability to manage multiple projects start to conclusion on-time/on-budget
· Extremely organized, diligent, detail-oriented and self-motivated
· Excellent administrative skills
· Able to understand and work with both the ‘big picture’ and the low-level of detail
· Willing to work hard and put extra effort forth to meet deadlines and exceed client and management expectations
· Possess process-oriented thinking and execution
· Exceptional interpersonal skills with client and internal resources
· Excellent writing and communications skills
This position will be based in the Venda's headquarters in midtown Manhattan. Regular office hours are 8:30am to 5:30pm and off-hour work may be required in the normal course of projects. The responsibilities of the role will require periodic travel to customer sites, conferences, and other Venda facilities in the US, UK and Thailand, as well as to additional destinations the Company may designate from time to time.
Interested? Please email your resume, salary requirements and a brief cover letter telling us why you would be a great fit for the position to: [email protected] . Please note: Submissions without salary requirements will not be considered. We regret that only candidates that meet our stringent hiring criteria will be considered. Due to the high volume of anticipated responses, only candidates that qualify for an in person interview will be contacted. Please, no phone calls.
Venda is an equal opportunity employer (M/F/D/V).
About Venda
Venda is the market leader in providing eCommerce solutions to customers as a service rather than as a product. We design, build, manage, host, support and maintain the transactional websites of many of the largest manufacturers, retailers and wholesalers in Europe and we are rapidly growing our presence in the United States.
As we are essentially a service company, everything we do must be customer centric and our success will be measured both by the success of our customers’ sites and the referrals and references they provide to new prospects and opportunities.
We offer a challenging, creative, team-oriented environment where employees develop innovative solutions, make immediate impact, and receive recognition for accomplishments. The Venda team is comprised of expertise from a multitude of areas: business development, sales, marketing, application development, technical architecture, data management, security, project management, customer support, and more. Our company is led by a management team with deep experience in delivering software services and that is highly customer and market focused. We hire talented and motivated individuals who will push the boundaries while contributing to a rewarding work environment.
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