Project Management

Please login or join to subscribe to this thread

Has anyone experienced technical problem during PMP exam?

linkedin twitter facebook  
avatar
HANWEI WANG Project Manager| IT services Halmstad, Sweden
I booked my PMP exam and arrived on site on time but was told by the test center that I could not take the exam because of technical problem. The test center said it's Pearson VUE's responsibility and refused to provide any support. Then I contacted both Pearson VUE and PMI and was told that they will investigate into the situation. So now I still don't know how things will go on.

I wonder if anyone has experienced the same issue and how it's solved in the end?
Sort By:
< 1 2 3 >
avatar
Dishi Joshi Project Management| India International Depository IFSC Gift city, gandhinagar, Gujarat, India
I have booked slot of 1.15pm on 28-09-2025 and was ready with all the preparation by 12.45pm. While trying to check in exam, after equipment check, nothing was working and faced glitches. I contacted pearson customer support call and they told me to contact after 3 hours. What will I do after 3 Hours when my exam time goes away? Then I contacted pmi customer support, they raised ticket and requested for review time of 3 business days. Can anyone help me am I able to reschedule it?
avatar
Sachiben Patel Brampton, ONTARIO, Canada
Hi, I was taking my PMP online exam today through OnVUE. During the exam, my internet connection suddenly disconnected and the screen showed "Connection Lost".
After a few minutes my internet connection was restored, but the exam session did not resume and I was unable to re-enter the exam. What will happened next? Will PMP allow me to retake the exam without paying additional fees?
avatar
Akin Fadare
Community Champion
Ontario, Canada
Yes. I experienced a technical problem during the virtual exam for both the PMP and the Technical Exam for Engineers. After the horrible experience where I was unable to join the examination platform because of a minor issue, I was forced to do a 9-hour drive to the nearest testing centre. Unfortunately, I still failed the exam. I was heartbroken while driving back. The longest trip of my life.
< 1 2 3 >

Please login or join to reply

Content ID:
ADVERTISEMENTS
ADVERTISEMENT

Sponsors