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Project management skills in a digital era

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Lily Murariu Research Council Officer Program Advisor| National Research Council Canada Cantley, Quebec, Canada
In a digital era, project managers are called to enhance and acquire new skills that will help them manage transformation projects in support of new digital technologies. What skill set and competencies do you think project managers should have? How do you suggest them to acquire these skills and competencies? What role has ethics in these transformative times?
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Lily Murariu Research Council Officer Program Advisor| National Research Council Canada Cantley, Quebec, Canada
@Stephane, thank you for your feedback.
PMI has published as part of the PMI Pulse of the Profession Report a research (Developing Digital-Age Project Management Skills to Thrive in
Disruptive Times) presenting the top six digital-age skills for project delivery, with direct applicability to project managers. These are: (1) data science (data management, analytics, big data), (2) an innovative mindset, (3) security and privacy knowledge, (4) legal and regulatory compliance knowledge, (5) the
ability to make data-driven decisions, and (6) collaborative leadership.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Sep 16, 2019 9:02 PM
Replying to Lily Murariu
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@Sergio, thank you very much for your feedback. An emphasis on the entrepreneurial, collaborative, and innovative skills support project manager effectiveness for digital business.
OECD, Gartner, Forrester present interesting findings on this topic. Thank you,
What´s the difference with 20-30 years ago? None. And by the way, a dgital business does not exists. What exists is a company that must have it enteprise architecture ready just in case one on its architectural layers (business layer) need to change to use digital technology to support it process/functions. When companies do not undertand that then fail.
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1 reply by Graeme Bond
Sep 17, 2019 7:16 AM
Graeme Bond
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Well said Sergio!

We seem to be descending into an era of gibberish where one must precede as many words as possible with terms like 'digital', 'agile' and other buzz-words.

But what does it all mean? Not very much at all.
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Graeme Bond Glen Waverley, Vic, Australia
Sep 17, 2019 6:12 AM
Replying to Sergio Luis Conte
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What´s the difference with 20-30 years ago? None. And by the way, a dgital business does not exists. What exists is a company that must have it enteprise architecture ready just in case one on its architectural layers (business layer) need to change to use digital technology to support it process/functions. When companies do not undertand that then fail.
Well said Sergio!

We seem to be descending into an era of gibberish where one must precede as many words as possible with terms like 'digital', 'agile' and other buzz-words.

But what does it all mean? Not very much at all.
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1 reply by Sergio Luis Conte
Sep 17, 2019 7:30 AM
Sergio Luis Conte
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You know @Graeme, unfortunately we are in an era where if you do not use words like "agile" and others with anything you write or said you are consider bad, ugly, dirty and in my case old fashion man.....My concern is when this type of things go from the PMI itself. I firmly believe that using buzzwords jeopardize the work of lot of people that are working with that from long time ago but most all of people that are trying to find a job and are facing things like "are you a digital project manger?" "are you an agile project manager?" etc. etc. God, or any other force that people believe governs the Universe, Save Us....
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Sep 17, 2019 7:16 AM
Replying to Graeme Bond
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Well said Sergio!

We seem to be descending into an era of gibberish where one must precede as many words as possible with terms like 'digital', 'agile' and other buzz-words.

But what does it all mean? Not very much at all.
You know @Graeme, unfortunately we are in an era where if you do not use words like "agile" and others with anything you write or said you are consider bad, ugly, dirty and in my case old fashion man.....My concern is when this type of things go from the PMI itself. I firmly believe that using buzzwords jeopardize the work of lot of people that are working with that from long time ago but most all of people that are trying to find a job and are facing things like "are you a digital project manger?" "are you an agile project manager?" etc. etc. God, or any other force that people believe governs the Universe, Save Us....
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1 reply by George Freeman
Sep 17, 2019 8:37 AM
George Freeman
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Hi Sergio,

As usual, you are a voice of reason! I love expressive words (oh, by the way, I can’t go to my “basement” without thinking of you), but like you, I recognize that marketing infused buzzwords often create a false historical narrative regarding the subject matter.

However, I recognize the need for our profession to leverage the hype surrounding the buzzwords of our time (e.g., transformation, disruptive, digital, strategy, AI, etc.) as it promotes our profession in the context of what the C-Suite is consuming. With that said, we must balance that with the “historical basement-level” perspective, otherwise, we are likely to misstep when we enter the dimensions of what a given buzzword describes.

So, thank you for the balance and perspective you provide - we need it!
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George Freeman Thought Leader | Author | Architect| Florida, United States
Sep 17, 2019 7:30 AM
Replying to Sergio Luis Conte
...
You know @Graeme, unfortunately we are in an era where if you do not use words like "agile" and others with anything you write or said you are consider bad, ugly, dirty and in my case old fashion man.....My concern is when this type of things go from the PMI itself. I firmly believe that using buzzwords jeopardize the work of lot of people that are working with that from long time ago but most all of people that are trying to find a job and are facing things like "are you a digital project manger?" "are you an agile project manager?" etc. etc. God, or any other force that people believe governs the Universe, Save Us....
Hi Sergio,

As usual, you are a voice of reason! I love expressive words (oh, by the way, I can’t go to my “basement” without thinking of you), but like you, I recognize that marketing infused buzzwords often create a false historical narrative regarding the subject matter.

However, I recognize the need for our profession to leverage the hype surrounding the buzzwords of our time (e.g., transformation, disruptive, digital, strategy, AI, etc.) as it promotes our profession in the context of what the C-Suite is consuming. With that said, we must balance that with the “historical basement-level” perspective, otherwise, we are likely to misstep when we enter the dimensions of what a given buzzword describes.

So, thank you for the balance and perspective you provide - we need it!
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1 reply by Sergio Luis Conte
Sep 17, 2019 9:01 AM
Sergio Luis Conte
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Thank you very much for your words. Sorry but I disagree about buzzwords is an opportunity for us. I think exactly the opposite.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Sep 17, 2019 8:37 AM
Replying to George Freeman
...
Hi Sergio,

As usual, you are a voice of reason! I love expressive words (oh, by the way, I can’t go to my “basement” without thinking of you), but like you, I recognize that marketing infused buzzwords often create a false historical narrative regarding the subject matter.

However, I recognize the need for our profession to leverage the hype surrounding the buzzwords of our time (e.g., transformation, disruptive, digital, strategy, AI, etc.) as it promotes our profession in the context of what the C-Suite is consuming. With that said, we must balance that with the “historical basement-level” perspective, otherwise, we are likely to misstep when we enter the dimensions of what a given buzzword describes.

So, thank you for the balance and perspective you provide - we need it!
Thank you very much for your words. Sorry but I disagree about buzzwords is an opportunity for us. I think exactly the opposite.
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Graeme Bond Glen Waverley, Vic, Australia
I have to agree with Sergio on this.

I was always taught and encouraged to use plain English. What is wrong with plain English?

All the buzz-words are just a descent into meaningless gibberish and I doubt that many of those most prone to use them have any idea what they are talking about. They are used to mask their ignorance.
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1 reply by Sergio Luis Conte
Sep 17, 2019 9:32 AM
Sergio Luis Conte
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And beyond the plain English is the problem to use those without knowledge. For example, while I understand I can make a mistake in my next comment due to English is not my first language, whay to use something like "agile project manager"?. You are not something project manager. You are a project manager that follow an estandard or guide (PMI´s PMBOK for example) in quit diferent environments. So, when you calify the role in this way you are shrinking the market using a fallacy. Something from my personal experience. Each time an organization hire me to help in implementing things like agile I spend my time explaning what agile realy is which is not what they think or expect it is. I prefer to take the risk about they say to me "ok, we will not follow with you" instead or being DOA (dead on arrive).
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Sep 17, 2019 9:20 AM
Replying to Graeme Bond
...
I have to agree with Sergio on this.

I was always taught and encouraged to use plain English. What is wrong with plain English?

All the buzz-words are just a descent into meaningless gibberish and I doubt that many of those most prone to use them have any idea what they are talking about. They are used to mask their ignorance.
And beyond the plain English is the problem to use those without knowledge. For example, while I understand I can make a mistake in my next comment due to English is not my first language, whay to use something like "agile project manager"?. You are not something project manager. You are a project manager that follow an estandard or guide (PMI´s PMBOK for example) in quit diferent environments. So, when you calify the role in this way you are shrinking the market using a fallacy. Something from my personal experience. Each time an organization hire me to help in implementing things like agile I spend my time explaning what agile realy is which is not what they think or expect it is. I prefer to take the risk about they say to me "ok, we will not follow with you" instead or being DOA (dead on arrive).
avatar
George Freeman Thought Leader | Author | Architect| Florida, United States
This is a good conversation!

I have a strong dislike for buzzwords as well. For instance, in my first post on this thread, I used the adjective “so-called” when referring to digital transformation to show my concern regarding the phrase. Also, I understand there are undermining elements to the blanket acceptance of “hype notions,” but there is (in my opinion) an additional perspective that needs consideration.

This perspective relates to the “economy of project management.” For instance, as much as I dislike “corporate politics” and “buzzwords,” I recognize both of these elements have a synergy relationship with the life-blood of project management, that is, the creation of projects. Therefore, I continue to educate regarding both, but at the same time, I recognize their relationship to my continued employment.

This perspective (at a personal level) helps me accept the dialectic truth presented by these elements. However, that doesn’t stop me from speaking my opinion on the consequences of corporate politics and buzzwords and the like - it just helps in moderating my perspective. Please recognize that I’m not preaching here, just speaking to my personal journey in this regard. I understand there is lots of room for disagreement on this perspective.
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Steve Ratkaj Ontario, Canada
Interesting question. We just last year stood up a "data analytics division". I'm not sure, and I'm sure I'm not alone, as to what the purpose and objectives of this division is or will be. Addtionally, I was told that we are beginning to launch a "new" project to replace our existing SAP based enterprise resource system. I believe that the PM is not in any way experienced with such IT enabled projects. It will be interesting to see what the outcome will be considering the disastrous launch of our "new" Phoenix payroll system a couple of years ago that was supposed to be revolutionary digital transformation type project. For more info on the Phoenix project see link below:

https://www.theglobeandmail.com/politics/a...r-general-says/
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