Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
After reading the PMBOK Guide carefully, I have come to the conclusion that it is recommended that Project Manager have the following capabilities:
* Personal Organization
* Delegation
* Communication
* Conflict resolution
* Decision making process
* Work as a team
* Negotiation
* Conducting meetings
* Facilitation
* Emotional intelligence
* Motivation
* Critical Thinking
* Give feedback Saving Changes...
These would all fall under the general description of "interpersonal skills" which are also considered soft skills. While excellence at the hard/technical skills can make someone an efficient PM, competency with these soft skills is what makes a PM effective. Saving Changes...
Alexandre CostaScrum Master| Integer Consulting - Pictet technologiesLoures, Portugal
Soft skills also know as people skills or interpersonal skills are subjective capabilities hard to evaluate. So I think all this capabilities are soft skills, nevertheless most of this capabilities can be thought and trained. Imagine that you enter in a negotiation process, for me is not enough that the person has a natural talent for that , it is necessary also study about the negotiation phases, negotiation technique's aside having enough knowledge of the business that is the basis of negotiation. I almost venture to say that some soft skills are taking the path of becoming hard skills, as situations such as negotiation, feedback are being taught in schools may also be considered technical skills, because the bases should be thought and trained when this happens they represent the result of the training and not a intrinsic personal skill. It may be controversial i know but it's my opinion Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
There is a comprehensive list of 17 interpersonal and team skills in appendix X6 of the PMBoK. It slightly differs from your list. I would say they not only apply for a project manager but potentially for every team member.
In Chapter 3, Project Manager Leadership Skills are listed, about 14.
Both these lists indeed would fall under soft skills.
ECO June 2019 lists other 14 leadership competencies and this will be the benchmark for the PMP exam from July 2020.
So, it is kind of a mess, and I do not know about a definitive authority to list leadership/soft skills.
A good book I found was Leadership 2.0 by Bradbury/Greaves. Saving Changes...
Hi,
Expressing appreciation, resolving disputes, and listening well are all interpersonal skills .
Interpersonal skills refers to an employee's ability to work well with others. Interpersonal skills range from communication and listening to attitude and deportment .
On the other hand , Soft skills are character traits and interpersonal skills that characterize relationships with other people and complement hard skills in the workplace .
So yes, we can consider above listed skills under Soft Skills . Saving Changes...
LORI WILSONRETIRED - Technical Project Manager| RETIRED - LifePoint HealthClarkston, Wa, United States
Hello Luis: yes, I would say your list falls under soft skills. They are people skills - how we as project managers communicate and work with others. Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
A good place to learn and practice these soft skills is Toastmasters. Even after twelve years as a member, I still find it useful to hone my leadership and communication skills. Saving Changes...
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