Project Management

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Have you ever seen the dismissal of a project manager?

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Have you ever seen a project manager fired because the team is not meeting the milestones of the project?
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Sep 29, 2019 8:18 AM
Replying to Mikel Steadman
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Luis -

I have seen this. The most common root-causes have been as follows:
- Excellent soft-skills, promoted to incompetence due to not understanding the big picture or project
- Terrible leadership skills, loses the trust of the team
- Inability to inform and communicate risks, issues, and the headlines without misleading accuracy of health
status and contingency

Mikel
Dear Mikel
Thank you for sharing your opinion and for your list of reasons that may cause the Project Manager to be fired.
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Sep 28, 2019 8:03 PM
Replying to Adrian Carlogea
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I would also like to add that many PMs lack domain knowledge and as such they don't really understand what the team members are doing.

If you don't have good domain knowledge you can't really lead a team as you don't have the knowledge to give direction and work related instructions to the team members. In such cases it is not fair to dismiss a PM for his inability to lead the team since you appointed him without having domain knowledge.

I can give a better example on why a PM should be removed. In a software development project the team did a great job and delivered what the customer wanted but the company that delivered the project suffered a major loss Why? Because the PM did not monitor the requests the customer had made and did not raised change requests for them. The developers did not care an delivered what the customer had asked even if most of the work was off scope.

Many PMs are obsessed with leading the team but in reality they don't lead the team but just track, report and raise issues and escalate as needed. These PMs don't lead teams because they lack domain knowledge.

In my opinion the evaluation of a PM should not be centered on leading the team but more on things such as managing the scope, tracking, reporting, raising issues, facilitating the decision making process at all levels (not just at the team level), etc.

The fact that the team does not deliver does not necessarily mean that the PM is incompetent. Maybe the team members are incompetent and the PM can't replace them. Or the expectations the stakeholders have are unreasonable.
Dear Adrian
Thanks for sharing your opinion
We agree that the Project Manager should have technical project management skills.
Just as the conductor has to know music the project manager has to know the field of project activity
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Sep 28, 2019 4:21 PM
Replying to Keith Novak
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As a PM with only a few years experience, I had to dismiss a team member who was trying to be a PM as well, instead of doing the job they were assigned.

I was leading a set of sub-teams developing technical technical training for new engineering software. The problem individual was supposed to support but was instead trying to manage the individual sub-teams themselves. They were completely incompetent, it was very disruptive to everyone else, and they were all coming to me asking for help.

I asked the disruptive member to help work with me personally coordinating all the teams, but they insisted that they had to lead and couldn't help me do my boring job. After a discussion with both my own manager and theirs, I was instructed that if they would not follow my directions I had to tell them to return back to their home office across town. That is normally a job for the functional manager.

After another attempt to try and get them to play nicely with the others by getting the teams together and clarifying roles, the individual revolted in front of everyone, and I was forced to take them aside and tell them to return.

In retrospect, trying to clarify roles in a group setting so as not to single anyone out had the complete opposite affect I hoped for, but I had no training in this sort of thing. It was an extremely unpleasant situation all around.
Dear Keith
Thanks for sharing your opinion
I was curious to know what was the outcome of the situation?
What happened to you?
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Sep 28, 2019 3:17 PM
Replying to Kiron Bondale
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Luis -

This is unfortunately something I've seen more than once - sometimes it IS a question of incompetent project management, other times incompetent leadership from above the PM who was let go.

Kiron
Dear Kiron
Thank you for sharing your opinion
For technical incompetence and / or leadership, is that it?
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1 reply by Kiron Bondale
Oct 19, 2019 5:47 PM
Kiron Bondale
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I have seen some PMs dismissed due to incompetence, but I've also seen a few who were dismissed as scapegoats when the real issue lay with the sponsor or a functional manager.
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Situation:
Over a period of time the project manager was able to lead and manage the team, achieving the project objectives.
After a while you failed to achieve it, ie the project started to "skid"?
In your opinion, what are the reasons for this happening?
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Antonio Marino Business developer & Governance-PM Competence center leader| CONSEL - Consorzio ELIS per la formazione professionale superiore Roma, Rm, Lazio, Italy
No, never and in this case I consider useless to fire a PM because the responsibilities of not meeting milestones are often depended on many reasons (eg unknowable risks, lack committment of stakeholders, ...)
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dear Antonio Marino
Thanks for your comment and for your contribution to reflection

Situation: A football club signs a new 3-year contract with a new coach.

Will it be a 3 year project?
Can the football coach be considered the project manager for 3 years?

I have watched football coaches being asked to leave (fired) after 2 seasons (2 years) although in the first season they were first in the standings and in the second season they were second in the standings
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Alexandre Costa Scrum Master| Integer Consulting - Pictet technologies Loures, Portugal
I've seen it firsthand, and it wasn't nice to see, the main reason was that he was a very bad leader, was causing divisions and conflicts within the team. The resignation was public in front of the whole team, in order to convey a clear message that such behavior was not tolerated, even the dismissal was deserved the way it was done was not the right one, these things must be done in private avoiding team discomfort and in the end leave a negative impression from the above superior.
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dear Alexandre
It must have been an unpleasant situation
What happened to the project?
What about the team?
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1 reply by Alexandre Costa
Oct 20, 2019 6:09 AM
Alexandre Costa
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Fortunately there were no repercussions for the team and the project. The Project Manager was replaced by someone from the company and ran smoothly to the end within the expected criteria.This are always unpleasant situations we must, use this cases as lessons learned.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Oct 18, 2019 8:01 AM
Replying to Luis Branco
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Dear Kiron
Thank you for sharing your opinion
For technical incompetence and / or leadership, is that it?
I have seen some PMs dismissed due to incompetence, but I've also seen a few who were dismissed as scapegoats when the real issue lay with the sponsor or a functional manager.
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2 replies by Adrian Carlogea and Luis Branco
Oct 19, 2019 7:29 PM
Adrian Carlogea
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The success of a project is not entirely dependent on the actions of the PM. On the contrary many times the PM can't do much to achieve the success. The most important factor of success is represented by the people that are doing the work. You can have a super-PM but if the team is unable to deliver then he can't do much.

But not always the PMs are considered scapegoats.

I know a PM that lost millions on a software development project but he was not dismissed because it was not his fault. He did a very good job on the project management side.

I don't know all the details but what I do know is that during the work the technical experts said that they need at least another year to deliver and in the end it took even longer than that. The customer then said, OK another year but we are not going to pay you any more money. So they had to deliver while loosing money otherwise they would have been sent to court and had lost even more money.

What I don't know is who made the original estimates the technical experts or the sales people. Hope you understand what i mean. :D
Oct 20, 2019 4:05 AM
Luis Branco
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Dear Kiron
Unfortunately, and using a Portuguese expression: "When the sea hits the rock, it is the mussel that is screwed"
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