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Ethical decision on a team member performance

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Angelica Larios CEO| ALACONTEC, S.A. de C.V. Mexico Df, Mexico
Which is the ethical way to proceed with a team member assigned to you that suddenly is not responding to your expectations? However, you find out that this person has gone through personal difficulties (a disease, a loss of a closed and dear person, a divorce, own complications, or another type). Do you try to understand it as a humankind approach? Or do you focus only on the goals and performance side?
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Yousaf Khan PM Consultant| City of Toronto Toronto, Ontario, Canada
Being considerate under the circumstances will help the struggling employee. Projects have a way of going sideways, and under these situations, hopefully the risk plan should provide guidance on next steps.

Have a conversation with the team member and try to determine the extent of the impact to the person and how long it may take for them to recover from the many challenges they face. Depending on the duration you expect the issue to last, the next step can be to reduce their work load and have other team members help, or discuss with the functional manager on options.
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LORI WILSON RETIRED - Technical Project Manager| RETIRED - LifePoint Health Clarkston, Wa, United States
I agree with the comments stated above by my respected colleagues. My approach is to treat others the way I would want to be treated, to be respectful especially when others are most vulnerable but this must be balanced against the needs of the project. There may be times when someone who is hurting for personal reasons is no longer the best person for the project. That is when you as the PM and their functional manager and HR work together to best support the individual as well as support the needs of the project.
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Angelica Larios CEO| ALACONTEC, S.A. de C.V. Mexico Df, Mexico
Oct 22, 2019 12:11 PM
Replying to Angelica Larios
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Gracias Sergio. En realidad, este es un caso que yo mismo estoy viviendo pero al revés y en un ambiente de voluntariado. Desafortunadamente, tuve que pasar en carne propia enfermedades y la pérdida de alguien cercano muy querido y lejos de recibir apoyo, he sido satanizada. Entiendo que todos pasamos por circunstancias, pero me parece que lo eticamente correcto es ponerse en lugar del otro antes de atacarlo, y mas cuando no hay remuneracion de por medio. En fin, cada cabeza es un mundo. Gracias por tu respuesta. Saludos
Que tal Sergio, eres brujo!!! Adivinaste! Al momento de tu contestación pensaba que continuaría pero ya me dieron formalmente las gracias, increíble! Pero tienes un buen punto, no es el grupo y no es la calidad humana. Asi no se puede seguir. Gracias por tus palabras.
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1 reply by Sergio Luis Conte
Oct 24, 2019 5:14 PM
Sergio Luis Conte
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jajaja. No me des las gracias por favor. Si pude aportar en algo ya me siento mas que cumplido.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Oct 24, 2019 3:38 PM
Replying to Angelica Larios
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Que tal Sergio, eres brujo!!! Adivinaste! Al momento de tu contestación pensaba que continuaría pero ya me dieron formalmente las gracias, increíble! Pero tienes un buen punto, no es el grupo y no es la calidad humana. Asi no se puede seguir. Gracias por tus palabras.
jajaja. No me des las gracias por favor. Si pude aportar en algo ya me siento mas que cumplido.
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