Asif GulConsultant Project Manager| Energoprojekt EntelMuscat, Oman
I know most of us are very well aware of such situations and experienced these on day to day basis.But i would like to know what such situations you faced and how did you resolved these.By politics i mean here, where Projects teams are divided in groups, each group strings are being pulled by different manager and every manager have their own agenda (hidden or apparent). Hence Projects suffers.... Saving Changes...
Deepesh RammoorthyICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood ServiceTarneit, Vic, Australia
It's a typical Matrix structure that has been defined with the Project resources reporting to their respective line managers and the Project Manager having the responsibility for the overall project execution without being the line manager for the project resources.
There is nothing revolutionary that the PM can do in this instance rather than using influence and focusing the team's participation towards the achievement of the common project goal - which is to ensure project success and a product that meets the stakeholder's expectations. The PM can inspire and keep reminding the team of the Project's business case and how important their individual contributions are towards that big picture and also be appreciative of the efforts of each team member in the project.
The PM can be a servant leader and get "out of the way" of team members , let them do their jobs to the best of their abilities and encourage team members to take the "lead" on particular work packages and to promptly inform them where there are blockers to progress.
I have come across such politics and situations before and the best approach I can suggest is to request team members to stick to schedules and tasks under their realm of responsibilities and to encourage them to escalate if they are unable to achieve those within the stipulated time. I then either have a conversation with their line manager on how to tackle the problem at hand without blaming anyone and failing that, I approach my project sponsor.
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1 reply by Asif Gul
Nov 13, 2019 11:08 PM
Asif Gul
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I agree Deepesh, very limited choices we have in such situations. thanks for Input.
Saving Changes...
Greg FabianRetired IT Project/Program Manager and Technology Strategist| RetiredFairfax Station, Va, United States
I worked on a project that became very political. The product owner was a manager and an end user of the system we were building, but didn't work in our organization and had no accountability for budget. They soon began treating the project team members not like colleagues, but as underlings. They insisted that we add several user reps to the project team to help with software testing. Soon, the expanded team began behaving more like a clique than a professional project team. I resolved the situation for me by retiring (the time was ripe). But the project has been trundling on for over a year and a half, over budget and failing to deliver.
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1 reply by Asif Gul
Nov 13, 2019 11:06 PM
Asif Gul
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Such situations are sometimes out of control, even to an extend where you have to withdraw and let the time do strike to let the management realize. thanks for Input Greg.
Saving Changes...
Asif GulConsultant Project Manager| Energoprojekt EntelMuscat, Oman
Nov 13, 2019 5:14 PM
Replying to Greg Fabian
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I worked on a project that became very political. The product owner was a manager and an end user of the system we were building, but didn't work in our organization and had no accountability for budget. They soon began treating the project team members not like colleagues, but as underlings. They insisted that we add several user reps to the project team to help with software testing. Soon, the expanded team began behaving more like a clique than a professional project team. I resolved the situation for me by retiring (the time was ripe). But the project has been trundling on for over a year and a half, over budget and failing to deliver.
Such situations are sometimes out of control, even to an extend where you have to withdraw and let the time do strike to let the management realize. thanks for Input Greg. Saving Changes...
Asif GulConsultant Project Manager| Energoprojekt EntelMuscat, Oman
Nov 13, 2019 5:08 PM
Replying to Deepesh Rammoorthy
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It's a typical Matrix structure that has been defined with the Project resources reporting to their respective line managers and the Project Manager having the responsibility for the overall project execution without being the line manager for the project resources.
There is nothing revolutionary that the PM can do in this instance rather than using influence and focusing the team's participation towards the achievement of the common project goal - which is to ensure project success and a product that meets the stakeholder's expectations. The PM can inspire and keep reminding the team of the Project's business case and how important their individual contributions are towards that big picture and also be appreciative of the efforts of each team member in the project.
The PM can be a servant leader and get "out of the way" of team members , let them do their jobs to the best of their abilities and encourage team members to take the "lead" on particular work packages and to promptly inform them where there are blockers to progress.
I have come across such politics and situations before and the best approach I can suggest is to request team members to stick to schedules and tasks under their realm of responsibilities and to encourage them to escalate if they are unable to achieve those within the stipulated time. I then either have a conversation with their line manager on how to tackle the problem at hand without blaming anyone and failing that, I approach my project sponsor.
I agree Deepesh, very limited choices we have in such situations. thanks for Input. Saving Changes...
Asif GulConsultant Project Manager| Energoprojekt EntelMuscat, Oman
Nov 13, 2019 4:45 PM
Replying to Sergio Luis Conte
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For me is simple to manager this type of situations. The project is to create a solution they need to achieve an organizational objective/goal. So, if they do not think that I help them to understand the reasons and I help them to go to their managers to find explanations or alignement. I put all clear at project kickoff no matter I worked before from the very moment I create the project stakeholder analysis.
Thanks Sergio,Stakeholder Analysis and defining Strategic importance of Project success surely can help. Saving Changes...
Victor GinobaBusiness Analyst| HarmoniaDumfries, Va, United States
Hello Asif,
I agree with Luis. Governance or a mission statement needs to be clearly defined within an organization. Otherwise, when things get chaotic or "Political", you won't have anything to refer back to. In which case, there not much you can do. Saving Changes...
Sometimes the strategic aspect of project management is the wisdom to know when we can resolve issues involving office politics, and when we should accept the situation and do the best we can in light of it.
There are often higher level strategic agendas that influence our projects. Unfortunately, they might include sacrificing the health of one project to raise some underlying issue spanning multiple projects so that it has enough stakeholder attention to force a solution. We may know the ulterior motive, but often we don’t. Despite not being given all the information we would like, we might be able to read into the message and the behaviors of the leaders, what they are saying and what they are specifically NOT saying, and conclude that there is something else going on that is dictating the decisions.
When we have limited influence, we must pick our battles wisely. In cases where we may be unable to resolve some political issue, the best we can do is “practice emotional resilience”, accept that the inevitable outcome will not be ideal, and save our energy for the next battle were we can affect a better outcome. Leadership skills are important in that case, because it is very easy for our team members to become de-motivated when our team is "taking the hit" for the benefit of the larger team. Saving Changes...