Product Operations Program ManagerBarcelona, Cataluña, Spain
I am interested in learning on the type of feedback, format (survey, f2f...), periodicity, follow up on points for improvement, link - if any - to additional compensation / bonus, etc. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
In my actual work place we have a review each 3 month take feedback from our stakeholders. The feedback is structured or composed by a predefined framework first and then a free of use component. That´s helps us a lot to our continue improvement. Saving Changes...
There are two measures which can be used for this:
1. Surveys with qualitative or quantitative feedback
2. Repeat business
#1 works well as an input into performance evaluations but #2 is the real measure of how well your stakeholders liked the team's work.
Kiron
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1 reply by Eduard Hernandez
Nov 26, 2019 3:36 AM
Eduard Hernandez
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Thanks, Kiron. In case of internal projects, I assume that #1 would be then the only way to receive feedback.
Saving Changes...
Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
Dear Eduard
Interesting your question
Thanks for sharing
It raises 4 types of questions:
- Frequency for data collection
- Method of collecting information
- Universe, sample and statistical validity
- Transformation of data into information Saving Changes...
Aside from end of project surveys, I catch up with stakeholders throughout the project to receive feedback. Better than nasty little surprises at the end of the project.
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1 reply by Eduard Hernandez
Nov 26, 2019 3:40 AM
Eduard Hernandez
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Thanks, Sante, it's a good tip. Similarly to lessons learned, which some PM do post-mortem, I am keen on performing sessions at certain gates during project execution, to avoid capturing them too late!
Product Operations Program ManagerBarcelona, Cataluña, Spain
Nov 25, 2019 3:13 PM
Replying to Kiron Bondale
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Eduard -
There are two measures which can be used for this:
1. Surveys with qualitative or quantitative feedback
2. Repeat business
#1 works well as an input into performance evaluations but #2 is the real measure of how well your stakeholders liked the team's work.
Kiron
Thanks, Kiron. In case of internal projects, I assume that #1 would be then the only way to receive feedback.
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1 reply by Kiron Bondale
Nov 26, 2019 6:52 AM
Kiron Bondale
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One way to combine #2 with #1 for internal projects is to have a question which asks "If you had another project, would you want this team or this PM to deliver it?".
Product Operations Program ManagerBarcelona, Cataluña, Spain
Nov 25, 2019 4:02 PM
Replying to Sante Delle-Vergini, PhD
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Aside from end of project surveys, I catch up with stakeholders throughout the project to receive feedback. Better than nasty little surprises at the end of the project.
Thanks, Sante, it's a good tip. Similarly to lessons learned, which some PM do post-mortem, I am keen on performing sessions at certain gates during project execution, to avoid capturing them too late! Saving Changes...
Thanks, Kiron. In case of internal projects, I assume that #1 would be then the only way to receive feedback.
One way to combine #2 with #1 for internal projects is to have a question which asks "If you had another project, would you want this team or this PM to deliver it?".
Kiron Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
360 degrees evaluations are useful tools to get feedback from everyone with whom you interact. Don't forget to do your own self-assessment. You may find that you are harder on yourself than your stakeholders.
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1 reply by Eduard Hernandez
Dec 10, 2019 3:41 AM
Eduard Hernandez
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Stéphane, this is indeed a great tool. I did one this year in the context of a Leadership program, collecting feedback from managers to whom I report, peers and people that reported to me on the basis of projects (not organically). It was a good exercice to see how others see you and how this compares to how one sees himself. Some other participants (it was a group session) broke down in tears when they learned about this feedback.
Saving Changes...
Deepesh RammoorthyICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood ServiceTarneit, Vic, Australia
Just ask them " how do you think I am going?" Saving Changes...
I think somebody should come up with a way to breed a very large shrimp. That way, you could ride him, then, after you camped at night, you could eat him. How about it, science?
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