Project Management

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'Risk-Driven' project management

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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
My interest is in risk-driven project management vs process driven. The objective of project management is to mitigate risk and enhance benefits as is the role of the project manager and the entire project staff. Yet we seem to forget that and immediately focus on process. In my opinion a project, once contemplated, should start with a risk management plan including a risk/benefit analysis (typically detailed in a risk/benefit register). Every action, process, decision from that point on is then to be based on the risk analysis. The prime element of project management is risk management, all other project elements are subservient to the risk management plan. I see risk-driven project management as the basis of a successful project delivery. It takes us from the Traditional (bureaucratic) construction delivery model to Lean construction delivery and beyond.
Can anyone direct me to discussion papers, blogs or groups that can help me define, debunk or advance my hypotheses?
I should mention that my interest is with delivering infrastructure projects involving design and construction.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Dec 06, 2019 5:48 AM
Replying to Kiron Bondale
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Peter -

I would generally agree that a greater emphasis on risk management will provide good returns, but we do want to ensure that the level of effort spent is commensurate with the outcomes.

I'd also agree with Sergio that one of the key tenets of an agile mindset & approach are to tackle the key risks in a project effectively at an early stage so that if a critical risk is to be realized, the team has time to implement workarounds or change their direction.

I wouldn't say that the primary focus or element of PM is risk management - by itself, that doesn't deliver value to customers or stakeholders. I'd rather use the analogy of insurance - we need to be effectively insured to achieve a certain set of outcomes.

I'd recommend reviewing Dr. David Hillson's articles on his website (The Risk Doctor) as this area is his passion and I'm sure he's covered similar ground over the past few decades...

Kiron
Kiron: Thanks for the response. One of the observations you make "... doesn't deliver value to customers or stakeholders." caught my attention. It has been my experience that many owners/customers don't see the value in planning - it doesn't build walls or pour floor slabs. However, planning can save considerable time and money and improves the probability of achieving the objective. The question really is "How much planning is sufficient?" That is why risk analysis should include costing of proposed mitigation compared with benefit.
Thanks for the reference to Dr. Hillson's website, my next stop
Peter
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Steve Ratkaj Ontario, Canada
The amount of planning must be commensurate with the risk tolerance level(s) of the project sponsor and other key stakeholders. Schedules must be resource, risk, and cost loaded. Ideally, they would be probabilistic and then with some degree of certainty, levels of confidence could be identified. As such, the sponsor or others would articulate their 'risk" acceptance level. i.e. I only wish to see schedules that have a 95% confidence level; anything less than 95% is too "risky", and I'm not willing to accept that level of risk. So, I would then ask you - what is the risk tolerance level of your project sponsor as it relates to schedule cost, time, and scope?
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1 reply by Peter Rapin
Dec 06, 2019 12:09 PM
Peter Rapin
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Thanks for the response Steve; Once you have mitigated a risk to the point of no return with further effort (cost of mitigation exceeds the benefit of mitigation) you have to decide: 1) tolerate, 2) transfer or 3) eliminate (find another way or cancel). In many cases 2) and 3) are not available or acceptable and the tolerance level has to be adjusted.
Keeping in mind that the higher the tolerance level (95% confidence level versus 75%) the greater the cost (time, money or both) to get there if it is even possible to get there. From a schedule perspective, you may want to use probability theory to determine the duration for the 95% confidence. (there may be a 75% probability to complete in 90 days whereas 120 days will provide 95% probability. It does not mean the project will take 120 days it just means its more probable.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Dec 06, 2019 11:30 AM
Replying to Steve Ratkaj
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The amount of planning must be commensurate with the risk tolerance level(s) of the project sponsor and other key stakeholders. Schedules must be resource, risk, and cost loaded. Ideally, they would be probabilistic and then with some degree of certainty, levels of confidence could be identified. As such, the sponsor or others would articulate their 'risk" acceptance level. i.e. I only wish to see schedules that have a 95% confidence level; anything less than 95% is too "risky", and I'm not willing to accept that level of risk. So, I would then ask you - what is the risk tolerance level of your project sponsor as it relates to schedule cost, time, and scope?
Thanks for the response Steve; Once you have mitigated a risk to the point of no return with further effort (cost of mitigation exceeds the benefit of mitigation) you have to decide: 1) tolerate, 2) transfer or 3) eliminate (find another way or cancel). In many cases 2) and 3) are not available or acceptable and the tolerance level has to be adjusted.
Keeping in mind that the higher the tolerance level (95% confidence level versus 75%) the greater the cost (time, money or both) to get there if it is even possible to get there. From a schedule perspective, you may want to use probability theory to determine the duration for the 95% confidence. (there may be a 75% probability to complete in 90 days whereas 120 days will provide 95% probability. It does not mean the project will take 120 days it just means its more probable.
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Steve Ratkaj Ontario, Canada
To expand a little further on the subject of planning, and risk, I just met with a PM yesterday as we are working on helping them develop their schedule. They are beginning to provide us with durations for certain tasks. The PM is very keen to adopt a risk-driven approach to scheduling, but I asked if she had considered any "risks" as it relates to the "accuracy" of the estimated durations. I mentioned that all estimates by definition are prone to error. The probability that any one estimate is "accurate" is a risk that most overlook, and the level of "error" can be linked back to the level of experience of those being asked to provide the estimates in the first place. So that in itself should be identified as a risk, and as such, the appropriate mitigation strategies need to be employed.
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1 reply by Peter Rapin
Dec 06, 2019 1:40 PM
Peter Rapin
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I think you have to look at this at the macro level - establish a best case, worst case, most likely total project duration - on the overall schedule rather than individual tasks. Unless you have unlimited resources, are not concerned with effective application of effort and can analyze each task independently. Once you have established the 'range' of completion dates you can get into the details to narrow it down as necessary through fine tuning tasks, looking at resource allocations and parallel tasks versus sequential. Make sure that the first impulse to reduce float is resisted. The available experience can narrow the range between worst and best case scenarios.
In cost estimates it is normal and acceptable to recognize inaccuracies thus allowing estimating contingencies as appropriate based on the Class of the estimate. Same concept should be applied to time estimates (schedules).
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Risk management is a balancing act. We try to manage risks that are known and identified. This involves in planning mitigation, contingency and even fallback activities. At the end of the project, all that risk management may be moot if none of the risks were triggered. (Your mitigation activities may, or may not, have been a reason.) How is that Lean?

That's the reason we only do qualitative analysis on the most important - usually high/high - risks.

And then you have all the risks that are unknown and, therefore, unmanaged.

We have to balance our time and money spent on project management activities, like risk management, against the opportunities that could be achieved with that time and money.
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1 reply by Peter Rapin
Dec 06, 2019 1:50 PM
Peter Rapin
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Thanks for the response Stephane; This brings me to my earlier comment as to recognizing value in project planning. Risk management is part of project planning. the Lean concept does not call for no planning but for just the right amount of planning. Only do what needs to be done to deliver the project. The question is, "How Much planning is just enough?". The project dictates that. Can I refer you to Scott Amblers papers: Planning, When Have We Done Enough and The Efficiency Zone.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Dec 06, 2019 12:58 PM
Replying to Steve Ratkaj
...
To expand a little further on the subject of planning, and risk, I just met with a PM yesterday as we are working on helping them develop their schedule. They are beginning to provide us with durations for certain tasks. The PM is very keen to adopt a risk-driven approach to scheduling, but I asked if she had considered any "risks" as it relates to the "accuracy" of the estimated durations. I mentioned that all estimates by definition are prone to error. The probability that any one estimate is "accurate" is a risk that most overlook, and the level of "error" can be linked back to the level of experience of those being asked to provide the estimates in the first place. So that in itself should be identified as a risk, and as such, the appropriate mitigation strategies need to be employed.
I think you have to look at this at the macro level - establish a best case, worst case, most likely total project duration - on the overall schedule rather than individual tasks. Unless you have unlimited resources, are not concerned with effective application of effort and can analyze each task independently. Once you have established the 'range' of completion dates you can get into the details to narrow it down as necessary through fine tuning tasks, looking at resource allocations and parallel tasks versus sequential. Make sure that the first impulse to reduce float is resisted. The available experience can narrow the range between worst and best case scenarios.
In cost estimates it is normal and acceptable to recognize inaccuracies thus allowing estimating contingencies as appropriate based on the Class of the estimate. Same concept should be applied to time estimates (schedules).
avatar
Steve Ratkaj Ontario, Canada
From my perspective, and based on my 3 decades of experience, "we" in North America, typically spend very little time in actual project planning. We create "macro" plans based on very little detail, and usually work "backwards" based on an unrealistic imposed completion date, and then seem surprised when projects are behind schedule, and over budget. I've been told for instance, that the Japanese are at the opposite end of the spectrum, and spend most of their time planning. I personally believe that if project staff actually spent a reasonable amount of their time planning, most projects would be much closer to their planned dates than the actual dates.
When it comes to costing our governance/ approval process is such that prior to contract award, our costs must be substantive.
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1 reply by Peter Rapin
Dec 07, 2019 12:12 PM
Peter Rapin
...
In many cases we plan for the wrong reasons, even when we apply significant effort. The project management plans are developed as a result of process and procedural requirements, attached to funding requests, bound in impressive binders and placed on the shelf. Little effort is applied to updating and adjusting plans to reflect the reality of project implementation. When planning is the result of risk and benefit analysis there is a greater probability that that it will be a living document, that the plan will be used as a tool rather than taking up shelf space.
Working backwards in the development of schedule and cost details is not a bad thing. "This is what we want and these are the steps (tasks) necessary for us to get there." versus "These are the steps we are going to take and hopefully it will get us were we want to be."
Another key to establishing a realistic schedule is to apply the calendar only after the duration is agreed. Target dates too early in the process tends to bring in emotions rather than logic.
As a further note, budgets and times are not always solely based on scope and necessary effort, and are sometimes influenced by politics or management preferences - what can be approve. The full financial and time impact of the project may not be authorized - it may be considered more convenient to augment later. "Its easier to beg forgiveness than get approval".
avatar
Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Dec 06, 2019 1:15 PM
Replying to Stéphane Parent
...
Risk management is a balancing act. We try to manage risks that are known and identified. This involves in planning mitigation, contingency and even fallback activities. At the end of the project, all that risk management may be moot if none of the risks were triggered. (Your mitigation activities may, or may not, have been a reason.) How is that Lean?

That's the reason we only do qualitative analysis on the most important - usually high/high - risks.

And then you have all the risks that are unknown and, therefore, unmanaged.

We have to balance our time and money spent on project management activities, like risk management, against the opportunities that could be achieved with that time and money.
Thanks for the response Stephane; This brings me to my earlier comment as to recognizing value in project planning. Risk management is part of project planning. the Lean concept does not call for no planning but for just the right amount of planning. Only do what needs to be done to deliver the project. The question is, "How Much planning is just enough?". The project dictates that. Can I refer you to Scott Amblers papers: Planning, When Have We Done Enough and The Efficiency Zone.
avatar
Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Dec 06, 2019 1:49 PM
Replying to Steve Ratkaj
...
From my perspective, and based on my 3 decades of experience, "we" in North America, typically spend very little time in actual project planning. We create "macro" plans based on very little detail, and usually work "backwards" based on an unrealistic imposed completion date, and then seem surprised when projects are behind schedule, and over budget. I've been told for instance, that the Japanese are at the opposite end of the spectrum, and spend most of their time planning. I personally believe that if project staff actually spent a reasonable amount of their time planning, most projects would be much closer to their planned dates than the actual dates.
When it comes to costing our governance/ approval process is such that prior to contract award, our costs must be substantive.
In many cases we plan for the wrong reasons, even when we apply significant effort. The project management plans are developed as a result of process and procedural requirements, attached to funding requests, bound in impressive binders and placed on the shelf. Little effort is applied to updating and adjusting plans to reflect the reality of project implementation. When planning is the result of risk and benefit analysis there is a greater probability that that it will be a living document, that the plan will be used as a tool rather than taking up shelf space.
Working backwards in the development of schedule and cost details is not a bad thing. "This is what we want and these are the steps (tasks) necessary for us to get there." versus "These are the steps we are going to take and hopefully it will get us were we want to be."
Another key to establishing a realistic schedule is to apply the calendar only after the duration is agreed. Target dates too early in the process tends to bring in emotions rather than logic.
As a further note, budgets and times are not always solely based on scope and necessary effort, and are sometimes influenced by politics or management preferences - what can be approve. The full financial and time impact of the project may not be authorized - it may be considered more convenient to augment later. "Its easier to beg forgiveness than get approval".
...
1 reply by Steve Ratkaj
Dec 09, 2019 9:11 AM
Steve Ratkaj
...
I agree whole hardly with your comments about project plans. Project plans in themselves should only concentrate on the "ground rules" so to speak about how various aspects of project management will be managed. For us, since we have a phased approach, our "phase" plans will speak to what it is we need to achieve to get to the next phase. It is to provide some substantiation for senior management that gives them confidence in what it is you are doing in each of the phases. For myself, the schedule for the most part is the "plan".
I also agree there is nothing wrong with working backwards, however problems arise when one quickly realizes after some detailed planning that those initial dates/ budgets are not achievable. It then gets really bad, when the sponsor refuses to change the dates and/ or the budget. At this point, logic does not apply in its truest sense. The logic being applied is by those, who themselves do not understand the timelines involved, but instead have made commitments (usually finance related) without consulting with those that must execute the projects. It is a lose-lose scenario that I have seem time and time again. This all goes back to proper planning IMHO.
Your last comment is particularly relevant, as for us in the government, this is often the case of much angst.
avatar
Steve Ratkaj Ontario, Canada
Dec 07, 2019 12:12 PM
Replying to Peter Rapin
...
In many cases we plan for the wrong reasons, even when we apply significant effort. The project management plans are developed as a result of process and procedural requirements, attached to funding requests, bound in impressive binders and placed on the shelf. Little effort is applied to updating and adjusting plans to reflect the reality of project implementation. When planning is the result of risk and benefit analysis there is a greater probability that that it will be a living document, that the plan will be used as a tool rather than taking up shelf space.
Working backwards in the development of schedule and cost details is not a bad thing. "This is what we want and these are the steps (tasks) necessary for us to get there." versus "These are the steps we are going to take and hopefully it will get us were we want to be."
Another key to establishing a realistic schedule is to apply the calendar only after the duration is agreed. Target dates too early in the process tends to bring in emotions rather than logic.
As a further note, budgets and times are not always solely based on scope and necessary effort, and are sometimes influenced by politics or management preferences - what can be approve. The full financial and time impact of the project may not be authorized - it may be considered more convenient to augment later. "Its easier to beg forgiveness than get approval".
I agree whole hardly with your comments about project plans. Project plans in themselves should only concentrate on the "ground rules" so to speak about how various aspects of project management will be managed. For us, since we have a phased approach, our "phase" plans will speak to what it is we need to achieve to get to the next phase. It is to provide some substantiation for senior management that gives them confidence in what it is you are doing in each of the phases. For myself, the schedule for the most part is the "plan".
I also agree there is nothing wrong with working backwards, however problems arise when one quickly realizes after some detailed planning that those initial dates/ budgets are not achievable. It then gets really bad, when the sponsor refuses to change the dates and/ or the budget. At this point, logic does not apply in its truest sense. The logic being applied is by those, who themselves do not understand the timelines involved, but instead have made commitments (usually finance related) without consulting with those that must execute the projects. It is a lose-lose scenario that I have seem time and time again. This all goes back to proper planning IMHO.
Your last comment is particularly relevant, as for us in the government, this is often the case of much angst.
...
1 reply by Peter Rapin
Dec 09, 2019 9:53 AM
Peter Rapin
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This is when the risk or probability of achieving the decided result kicks in. You don't tell the client/owner that their objectives can't be achieved - you explain that the probability is low with a high risk of failure. Then you explain what failure may mean in terms of cost and time. You may also wish to advise what can be done to mitigate the failure within the imposed constraints. I know its not easy, and may be hazardous to your job as PM, however nobody said it was going to be easy. In my experience too many PMs accept the impossible task afraid to push back or don't see it as worthwhile. Ultimately it will come to roost and the client/owner will have to pay.
I've seen owner/clients that have suffered numerous project failures and look to change the project delivery process - say from traditional to Lean or Agile - without looking at the root problem. Doesn't really help.
Note, project failure does not mean total collapse, to me it means failure to one key objective, client satisfaction.
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