Project Management

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Is six sigma knowledge an important asset for Project Managers?

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Ola Abimbola Project Manager| Trimble Oil and Gas Calgary, Alberta, Canada
I notice that in most projects, there tends to be a lot of waste within processes especially when the projects are conducted in functional or weak matrix organizations and quality is measured.

Would you say that a six sigma education would make the PM more effective or it will not make any significant difference?
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dear Ola
Interesting your question
Thanks for sharing

If you want to use six sigma practices in which processes would you use them?
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1 reply by Ola Abimbola
Dec 18, 2019 1:32 PM
Ola Abimbola
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LSS works perfectly well during Quality and Risk Management phases. As a matter of fact, JIT has a strong bedrock in LSS and that helps to eliminate waste a lot in projects.

A lot of people think the waste applies in only production based projects but that is not correct. Even in service based projects a major type of waste is "time waste". This does not necessarily mean schedule variance as defined in project management, but it seeks to collect all requirements that can actually lead to waste within the project.

If for example, there is a waste in cost, the LSSGB or BB will analysis the waste not just from the perspective of root cause, but also from the perspective of the entire project. LSS is a more statistical approach to eliminating wastes, errors and ensuring continuous improvement in the project.

In practice, you will notice that only highly experienced PM actually utilize the statistical tools and techniques to solve project problems. On the other hand, LSS specialist are very mathematical in their approach and results are almost accurate
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dec 18, 2019 3:09 AM
Replying to Casey Day
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I have a question to go along with this.

I have done basic lean six sigma training in the military and the main concept that stuck with me was to reduce the waste of motion. The example to us is the placement of tools or personnel in a work area. Making sure that tools and near by workstations so that personnel doesn't need to walk 10 feet to grab something.

I have tried to apply these principles with the teams I work with. Making sure that the design and concept teams sit near each other (in my situation they work a lot together). Or trying to place my work area between the multiple teams I work with. Having the printer near the teams that use it the most etc.

I have tried to apply this to the tools that we use. How many clicks does it take to create a Jira ticket, assign it to an employee, get it started, approved, and closed? If I am setting up project structure within a tool like Jira how do I ensure it's organized for the team to find tasks in the least amount of clicks?

Since my examples are related to process would they be considered PMO activities I saw mentioned early that LSS is useful for?
Dear Casey
Interesting your reflection
Thanks for sharing

Can 5S be considered a six sigma practice?
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Ola Abimbola Project Manager| Trimble Oil and Gas Calgary, Alberta, Canada
Dec 17, 2019 7:03 PM
Replying to Kiron Bondale
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Ola -

I'd definitely feel there is some benefit in having complementary skill sets. One could say the same thing about a PM who possesses BA or UX skills. However, yellow belt level knowledge might be sufficient - would most PMs really benefit from knowing what a 2 Sample T Test is and when to apply it?

Kiron
Accuracy and Precision tests are most of the time handed over to the quality team, but for organizations who do not have a well rounded quality team or outsource same, you will find out that a green or black belt will come handy.

As a matter of fact, I will recommend that any team member who is managing Quality and Risk aspects of the project should be LSS trained
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Ola Abimbola Project Manager| Trimble Oil and Gas Calgary, Alberta, Canada
Dec 18, 2019 1:36 AM
Replying to Rami Kaibni
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Ola

I hear your concern and I tend to agree with Kiron's feedback which is in line with mine too.

In an industry like construction, for large projects, using Lean Siz Sigma might not be as beneficial as using Agile-Waterfall Hybrid. On the other hand, using LSS in PMO's or Manufacturing, will be more beneficial.

That being said, again, have LSS knowledge will add value to the PM so to second Kiron's recommendation, I trust Yellow Belt will suffice for the PM's, it cover a fairly decent amount of information.

I personally have Black Belt, but I mosetly benefited from Yellow and Green belts due to the nature of the industry I work in.

RK
I don't think that the intention is for LSS to take over the role of PM, rather it should be a complementary effort to improving quality. Even in construction, waste is common. As a civil engineering graduate, I can tell you that LSS will assist a project manager in that sphere to avoid waste (both process and material). JIT principles that we use in PM are more pronounced methodologies birthed from the LSS concepts
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1 reply by Rami Kaibni
Dec 18, 2019 4:33 PM
Rami Kaibni
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I don't disagree with you and I never mentioned that the intention was for the LSS to take over the role of a PM so not sure where that came from.

I've been in the Construction Industry for more than 15 years, and yes, waste is common every were. We also use JIT for our procurement except for long lead items and I, myself do have LSSBB which means, I did find value in it for sure but what I was trying to say is that on Construction on-site jobs, LSS Yellow Belt or Green Belt at most will suffice. LSS BB will be over and above.

This is my professional opinion.

RK
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Ola Abimbola Project Manager| Trimble Oil and Gas Calgary, Alberta, Canada
Dec 17, 2019 9:08 PM
Replying to Mark Price Perry
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Ola, very insightful question. Years ago, I was fortunate to have been selected to attend Six Sigma training as part of our company's executive development program. It completely changed my way of thinking about how best to achieve business objectives, build high performance teams, scale the business, and continuously and relentless seek improvement. Hence, it is my conviction that Six Sigma training will make any business person better, including and maybe especially PMs.
I absolutely agree with you. It is until we dive into LSS true applications that we would see the benefits as PMs
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Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
A former employer of mine would have benefited from the Business Analysts being trained in and using LSS. They typically worked closely with the business and were responsible for developing project proposals and presenting them for approval. Sometimes, it seemed like they were a little too close to the business and were presenting proposals pet projects that didn't have a clear problem definition, didn't have data to support that there was a problem, and proposed solutions that didn't clearly solve the problem.

I don't blame them for doing what they were told, but now that I have received formal training in LSS, I recognize that the BAs, and the company, would have benefited from the discipline.
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1 reply by Ola Abimbola
Dec 18, 2019 1:35 PM
Ola Abimbola
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You are absolutely spot on
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Ola Abimbola Project Manager| Trimble Oil and Gas Calgary, Alberta, Canada
Dec 18, 2019 4:05 AM
Replying to Luis Branco
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Dear Ola
Interesting your question
Thanks for sharing

If you want to use six sigma practices in which processes would you use them?
LSS works perfectly well during Quality and Risk Management phases. As a matter of fact, JIT has a strong bedrock in LSS and that helps to eliminate waste a lot in projects.

A lot of people think the waste applies in only production based projects but that is not correct. Even in service based projects a major type of waste is "time waste". This does not necessarily mean schedule variance as defined in project management, but it seeks to collect all requirements that can actually lead to waste within the project.

If for example, there is a waste in cost, the LSSGB or BB will analysis the waste not just from the perspective of root cause, but also from the perspective of the entire project. LSS is a more statistical approach to eliminating wastes, errors and ensuring continuous improvement in the project.

In practice, you will notice that only highly experienced PM actually utilize the statistical tools and techniques to solve project problems. On the other hand, LSS specialist are very mathematical in their approach and results are almost accurate
avatar
Ola Abimbola Project Manager| Trimble Oil and Gas Calgary, Alberta, Canada
Dec 18, 2019 11:21 AM
Replying to Aaron Porter
...
A former employer of mine would have benefited from the Business Analysts being trained in and using LSS. They typically worked closely with the business and were responsible for developing project proposals and presenting them for approval. Sometimes, it seemed like they were a little too close to the business and were presenting proposals pet projects that didn't have a clear problem definition, didn't have data to support that there was a problem, and proposed solutions that didn't clearly solve the problem.

I don't blame them for doing what they were told, but now that I have received formal training in LSS, I recognize that the BAs, and the company, would have benefited from the discipline.
You are absolutely spot on
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Dec 18, 2019 11:08 AM
Replying to Ola Abimbola
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I don't think that the intention is for LSS to take over the role of PM, rather it should be a complementary effort to improving quality. Even in construction, waste is common. As a civil engineering graduate, I can tell you that LSS will assist a project manager in that sphere to avoid waste (both process and material). JIT principles that we use in PM are more pronounced methodologies birthed from the LSS concepts
I don't disagree with you and I never mentioned that the intention was for the LSS to take over the role of a PM so not sure where that came from.

I've been in the Construction Industry for more than 15 years, and yes, waste is common every were. We also use JIT for our procurement except for long lead items and I, myself do have LSSBB which means, I did find value in it for sure but what I was trying to say is that on Construction on-site jobs, LSS Yellow Belt or Green Belt at most will suffice. LSS BB will be over and above.

This is my professional opinion.

RK
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1 reply by Ola Abimbola
Dec 18, 2019 4:51 PM
Ola Abimbola
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I get where you are coming from now. And yes your position on the GB and YB is valid.

On the general I just feel that this LSS experience has been undermined while in the real sense it can be complementary for project success.

PS: Thanks for clarifying I guess I read you out of context.I understand your perspective
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Ola Abimbola Project Manager| Trimble Oil and Gas Calgary, Alberta, Canada
Dec 18, 2019 4:33 PM
Replying to Rami Kaibni
...
I don't disagree with you and I never mentioned that the intention was for the LSS to take over the role of a PM so not sure where that came from.

I've been in the Construction Industry for more than 15 years, and yes, waste is common every were. We also use JIT for our procurement except for long lead items and I, myself do have LSSBB which means, I did find value in it for sure but what I was trying to say is that on Construction on-site jobs, LSS Yellow Belt or Green Belt at most will suffice. LSS BB will be over and above.

This is my professional opinion.

RK
I get where you are coming from now. And yes your position on the GB and YB is valid.

On the general I just feel that this LSS experience has been undermined while in the real sense it can be complementary for project success.

PS: Thanks for clarifying I guess I read you out of context.I understand your perspective
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1 reply by Rami Kaibni
Dec 18, 2019 5:12 PM
Rami Kaibni
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It might be undermined but I certainly agree with you that it can be complementary to project success, 100%.
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