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Any issues with PDU's not auto-reporting?

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John Wetzler Project Manager| N/A Brooklyn, Ny, United States
Anyone else having issues with webinars not reporting automatically to PMI? I can't find any system downtime announcements.

I can manually report them, of course, but usually they show up as submitted within an hour of watching. With the holidays, I finally have enough free time to watch a bunch of videos.
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Mahesh Swaminathan Head of Technical Project Management| TED Conferences Elmsford, Ny, United States
Thanks for the update Heather. Much appreciated.
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Rene Krauss Germany
Any current status on this topic. I know it's November now, but my PDUs from watching webinars seem not get auto-reported. It used to be quite fast I remember, within 48 hours in my case.
Just a heads up if there are "holiday" "server downtimes" would be nice. Thank you.
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Cathrin Prahl Project Manager| 360T Trading Networks Frankfurt Am Main, Germany
I have the same problem it seems. While I enjoy the content, it would be good to have the processing working or a note stating that only manual reporting is available at the moment / future. While still in good standing, time sometimes runs out faster than expected. ;-)
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2 replies by Anthony Hickey and Cathrin Prahl
Nov 13, 2025 5:01 PM
Anthony Hickey
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I am having the same problem. I have watched 2 PMI webinars last week, and they have yet to be auto-reported
Nov 17, 2025 2:41 PM
Cathrin Prahl
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Maybe helpful to others as well.

I was using Mozilla Firefox and experienced the problems. The videos either did not register at all or have been listed a 0%. After switching to Chrome it seems to problems no longer occur. Not note if this is really just a browser issue or if other problems have been corrected in the meantime. Cheers Cathrin
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Anthony Hickey Agile Decision Sciences East Greenbush, Ny, United States
Nov 12, 2025 3:15 PM
Replying to Cathrin Prahl
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I have the same problem it seems. While I enjoy the content, it would be good to have the processing working or a note stating that only manual reporting is available at the moment / future. While still in good standing, time sometimes runs out faster than expected. ;-)
I am having the same problem. I have watched 2 PMI webinars last week, and they have yet to be auto-reported
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1 reply by Laura Schofield
Nov 14, 2025 6:59 AM
Laura Schofield
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Hi Anthony, thanks for raising this issue! Could you please contact [email protected] with the names of the webinars that you haven't received PDUs for so that we can best assist you?
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Laura Schofield
PMI Team Member
Community Specialist| Project Management Institute Newtown Square, PA, United States
Nov 13, 2025 5:01 PM
Replying to Anthony Hickey
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I am having the same problem. I have watched 2 PMI webinars last week, and they have yet to be auto-reported
Hi Anthony, thanks for raising this issue! Could you please contact [email protected] with the names of the webinars that you haven't received PDUs for so that we can best assist you?
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1 reply by Anthony Hickey
Nov 15, 2025 7:05 AM
Anthony Hickey
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Hi Laura:

Thank you for your reply.. I just sent an email to that address about this issue..
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Brittney LaClair Performance Excellence Manager| USF FCU Tampa Bay , United States
Hello!

my PDU’s have been reporting and updating as fast as the next day. However, they did say it could take up to 7 days to post.

Hope this helps!
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1 reply by Rene Krauss
Nov 15, 2025 5:05 AM
Rene Krauss
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Yes, of course I am quite aware of that. However, I watched webinars ~20 days ago which have not been registered, yet. While I am eager to learn new things and therefore it's not wasted time in any case, it is still a time investment I'd like to get registered.
I still have time 200 days left so I am not in a hurry. It's more like making PMI aware of a topic which might eventually turn out to be a technical issue....maybe.
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Rene Krauss Germany
Nov 14, 2025 9:20 PM
Replying to Brittney LaClair
...
Hello!

my PDU’s have been reporting and updating as fast as the next day. However, they did say it could take up to 7 days to post.

Hope this helps!
Yes, of course I am quite aware of that. However, I watched webinars ~20 days ago which have not been registered, yet. While I am eager to learn new things and therefore it's not wasted time in any case, it is still a time investment I'd like to get registered.
I still have time 200 days left so I am not in a hurry. It's more like making PMI aware of a topic which might eventually turn out to be a technical issue....maybe.
avatar
Anthony Hickey Agile Decision Sciences East Greenbush, Ny, United States
Nov 14, 2025 6:59 AM
Replying to Laura Schofield
...
Hi Anthony, thanks for raising this issue! Could you please contact [email protected] with the names of the webinars that you haven't received PDUs for so that we can best assist you?
Hi Laura:

Thank you for your reply.. I just sent an email to that address about this issue..
avatar
Cathrin Prahl Project Manager| 360T Trading Networks Frankfurt Am Main, Germany
Nov 12, 2025 3:15 PM
Replying to Cathrin Prahl
...
I have the same problem it seems. While I enjoy the content, it would be good to have the processing working or a note stating that only manual reporting is available at the moment / future. While still in good standing, time sometimes runs out faster than expected. ;-)
Maybe helpful to others as well.

I was using Mozilla Firefox and experienced the problems. The videos either did not register at all or have been listed a 0%. After switching to Chrome it seems to problems no longer occur. Not note if this is really just a browser issue or if other problems have been corrected in the meantime. Cheers Cathrin
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Rene Krauss Germany
Yes I just came here again to post the exact same solution. Chrome worked for me as well. I figure that my adblocker extension under firefox is to hard on the pmi.org website.
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