Project Management

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Decision Making and Project Management

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
All project managers have to make decisions

Do you systematically follow a decision-making process?

Want to share with us your insight on the subject?

If you use a decision-making process, what steps do you consider?
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Jan 03, 2020 5:58 AM
Replying to Luis Branco
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Dear Thomas
Thank you for participating in this reflection and for your opinion.

I agree with you.
The decision making process may be "defined in the project management plan"

Want to share what we can use from the "change management process"?
Luis,

I meant that the project management plan contains multiple processes how to make decisions during the project, e.g. for reporting, planning, risk management and also for how to decide on changes.
Another example is in Scrum the DoD and DoR agreements.

All the time you standardize something it is to support decisions in a pre-planned way and not to have repeat all the rationalizations. Some of these processes might even be automated (computers making decisions).
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1 reply by Luis Branco
Jan 03, 2020 1:02 PM
Luis Branco
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Dear Thomas
Thank you for your opinion

Project management processes may serve as a "background" in the decision-making process, but in my opinion they are different
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Jan 03, 2020 10:50 AM
Replying to Aaron Porter
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I'd like to say that I always follow the 7 steps @Rajon listed, but since we're talking about projects, and I'm not always the one making the decision, I'd have to say that these steps are not always followed on my projects, by all involved. I do my best to influence good decision making, but there are times when the rush to execute overrides caution.

I also find that step 4 - develop options - is sometimes loosely followed, if at all. That same drive to execute can lead to driving to a foregone conclusion, i.e. the decision is made before any analysis is performed.

I'm not sure this is always a bad thing, but there may have been luck involved when it was successful.
Dear Aaron
Thank you for participating in this reflection and for your opinion.

When your decision can affect your team member, what process do you use to decide?
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1 reply by Aaron Porter
Jan 03, 2020 2:05 PM
Aaron Porter
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Nominal group technique?

Without context it is difficult to give a concise answer. Decisions that affect other people on a project are rarely mine to make, alone. If I'm not the one responsible for making sure that others have the information they need to make a decision, I make sure that I have the information I need to contribute to the decision. I might facilitate the decision, I might not. The same goes for communicating the decision.

When I ran a mobile development team, at my last employer, I facilitated team decision making between the developers and product owners. I sometimes gave input or offered guidance, but my role was to drive the decision making process and hold them accountable for their decisions and any resulting tasks.
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Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada
Luis,

I think the PM need to base the decision on the information available. If the decision gives enough time to gather more pieces of information good. If you have time to make a full analysis of all the options use it. But you should not delay a decision just to get all the information. Each decision requires a different level of information.

If you require soil study to build a bridge, that the necessary time.
In other cases, it might not necessary to get more information to make a timely decision.
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1 reply by Luis Branco
Jan 03, 2020 1:41 PM
Luis Branco
...
Dear Vincent
Thank you for participating in this reflection and for your opinion.

And when does your decision affect people?
What do you recommend to do?
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Arash Max Ghorbandaei, PMP,RMP,ACP,LSSBB Senior Project Manager| Associa Toronto, Ontario, Canada
Jan 03, 2020 10:43 AM
Replying to Luis Branco
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Dear Arash
Thank you for participating in this reflection and for your opinion.

When do the decisions you make affect some people, proceed differently?

Do you check if the decision you made is being implemented?
I think all decisions will directly or indirectly effect people. There is a huge Change Management component to Project Management that the PM needs to take into consideration.

Also, in my opinion you should always check to see if the decision you have made is being implemented. After the change has been applied, managing and reinforcing the change is also critical.
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1 reply by Luis Branco
Jan 03, 2020 2:16 PM
Luis Branco
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Dear Arash
Thanks for your feedback

If our decision directly or indirectly affects people, what is your opinion about involving them (consulting them) in the decision-making process?

Do you see any advantage in this?
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Wade Harshman Scrum Master| GDIT Indianapolis, In, United States
In a project manager role, I'm rarely the decision-maker. More often, I'm doing everything I can to get other people to make decisions. That's more difficult, in my opinion.

If the decisions were mine to make, they'd get made much quicker. (Perhaps not the right decisions, but at least they'd be fast.) There are many good decision-making models out there, and if all else fails, I always keep a large coin in my pocket that I can flip.
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2 replies by Luis Branco
Jan 04, 2020 7:03 AM
Luis Branco
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Dear Wade
Thank you for participating in this reflection and for your opinion.

I am convinced that if we do a google search we will find several templates we can use in the decision making

This topic was created to reflect on the use of the models and especially on the results we obtained with their use.
Jan 04, 2020 2:30 PM
Luis Branco
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Dear Wade
I was reflecting a little better on what I wrote: "In a project manager role, I'm rarely the decision-maker. More often, I'm doing everything I can to get other people to make decisions. That's more difficult, in my opinion. "

You mean, who makes the decisions are your team members? (Correct me if I misunderstood what you wrote)

If you are a facilitator in the decision making process, would you like to share your experience with us?
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Jan 03, 2020 10:51 AM
Replying to Thomas Walenta
...
Luis,

I meant that the project management plan contains multiple processes how to make decisions during the project, e.g. for reporting, planning, risk management and also for how to decide on changes.
Another example is in Scrum the DoD and DoR agreements.

All the time you standardize something it is to support decisions in a pre-planned way and not to have repeat all the rationalizations. Some of these processes might even be automated (computers making decisions).
Dear Thomas
Thank you for your opinion

Project management processes may serve as a "background" in the decision-making process, but in my opinion they are different
avatar
Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Jan 03, 2020 11:57 AM
Replying to Vincent Guerard
...
Luis,

I think the PM need to base the decision on the information available. If the decision gives enough time to gather more pieces of information good. If you have time to make a full analysis of all the options use it. But you should not delay a decision just to get all the information. Each decision requires a different level of information.

If you require soil study to build a bridge, that the necessary time.
In other cases, it might not necessary to get more information to make a timely decision.
Dear Vincent
Thank you for participating in this reflection and for your opinion.

And when does your decision affect people?
What do you recommend to do?
...
1 reply by Vincent Guerard
Jan 03, 2020 2:10 PM
Vincent Guerard
...
Luis,

Every decision affects some people. So it doesn't change the process.
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Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
Jan 03, 2020 11:22 AM
Replying to Luis Branco
...
Dear Aaron
Thank you for participating in this reflection and for your opinion.

When your decision can affect your team member, what process do you use to decide?
Nominal group technique?

Without context it is difficult to give a concise answer. Decisions that affect other people on a project are rarely mine to make, alone. If I'm not the one responsible for making sure that others have the information they need to make a decision, I make sure that I have the information I need to contribute to the decision. I might facilitate the decision, I might not. The same goes for communicating the decision.

When I ran a mobile development team, at my last employer, I facilitated team decision making between the developers and product owners. I sometimes gave input or offered guidance, but my role was to drive the decision making process and hold them accountable for their decisions and any resulting tasks.
...
1 reply by Luis Branco
Jan 04, 2020 7:08 AM
Luis Branco
...
Dear Aaron
Thank you for your reflection on the topic.

What will be the benefit of involving people in the decision making process?

Regarding the communication of the decision, would you make any recommendations?
avatar
Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada
Jan 03, 2020 1:41 PM
Replying to Luis Branco
...
Dear Vincent
Thank you for participating in this reflection and for your opinion.

And when does your decision affect people?
What do you recommend to do?
Luis,

Every decision affects some people. So it doesn't change the process.
...
1 reply by Luis Branco
Jan 04, 2020 7:10 AM
Luis Branco
...
Dear Vincent
Thanks for this opinion

We agree: "Every decision affects some people. So it doesn't change the process."

And in the process includes consulting people?
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Jan 03, 2020 12:01 PM
Replying to Arash Max Ghorbandaei, PMP,RMP,ACP,LSSBB
...
I think all decisions will directly or indirectly effect people. There is a huge Change Management component to Project Management that the PM needs to take into consideration.

Also, in my opinion you should always check to see if the decision you have made is being implemented. After the change has been applied, managing and reinforcing the change is also critical.
Dear Arash
Thanks for your feedback

If our decision directly or indirectly affects people, what is your opinion about involving them (consulting them) in the decision-making process?

Do you see any advantage in this?
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