DR in remote services

Anonymous

Has anyone implmented a remote service such as a call center?
If so what are the standard Disaster Recovery requirements that the customer will have and that I should take into consideration.

Posted: Nov 20, 2000 7:02 AM

Linda Hill Program Manager| Microsoft Renton, Wa, United States

Hi Ian,
I notice you sent this email in November 2000, what information did you receive? I began working on BCP in July 2001 so I still have a lot of questions. Disaster Recovery is the biggest part of our BCP program.
Thanks,
Linda

Posted: Oct 31, 2001 10:11 AM

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DR in remote services

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