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CCRS showing only squares of webinars. No way to report PDU's.

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Diana E. A. García Sánchez Doctorate in Direction of Organizations, Master in Computer Systems and IT| CFE Ciudad De Mexico, Mexico
CONTEXT:

I have PDU's I've been wanting to report (some as old as 2016 and I'll to use these as extreme example), they are already earned because I did a course accrediting those PDUs (MARCOR Enterprise Advisor, REP ID: 3130, ACTIVITY: DMPP01, Mexico city nov 2016).
Under the old PMI webpage the provider was listed, but there was no option to select it and all the times I tried contacting by mail the PMI I never got a response.

I thought that there would have been issues fixed at least under the new layout redesign but that's not the case.

PROBLEM:

When checking https://www.projectmanagement.com/ there is no option to report PDU's, only 'PDU's awarded' by webinars are shown, and the option to 'report PDU's not gained in the site only shows you basically an image of the education triangle and tells you to go to https://ccrs.pmi.org.

There it only shows 'Course Catalog' for webinars and there is still no option to report PDU's.

Worse. If you check the 'Continuing Certification Requirements (CCR) Handbook', which is basically the only document supposed to have info on how to report the PDU's, it tells you to back to the CCRS site, which again, it only shows the 'Course Catalog'.

So how/where are PDU's reported now?
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Masoud Kashani Vice President, Electrical Engineer, High Voltage Substations| WSP USA North York, Ontario, Canada
I have the same problem. have been trying for hours to report PDUs with no success.
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Justin Fu Senior Systems Engineer| Parsons Bristow, Va, United States
Had this same problem, worked on a different computer
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Laura Virginia Serra Lasa PM I| SEK International Schools Madrid, Madrid, Spain
Delete your cookies on the site! It worked for me!
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Denise Como Senior Project Manager II| Auctane, Inc. Canton, Ga, United States
Unable to add my PDU's. Please don't respond with directions on how to add PDU's, I added several yesterday with no issues. Today... is an endless loop of trying to login and it saying "Welcome, logging in" but then it returns you back to https://ccrs.pmi.org/search?ReturnUrl=%2f to login again.I have the last few to add before my deadline, so it seems very fishy that it's broken for me now.
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Denise Como Senior Project Manager II| Auctane, Inc. Canton, Ga, United States
I think it's a cookie issue, when I tried it with an incognito browser window, I can login now and add pdu's.
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Wahida Mohammed-Garcia Project Manager| Fujitsu Caribbean (Trinidad) Limited N/A, N/A, Trinidad and Tobago
CCRS showing only squares of webinars; no way to report PDU is still happening. Can anyone assist?
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1 reply by Heather McLarnon, CSPO
Mar 30, 2023 10:42 AM
Heather McLarnon, CSPO
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Please reach out to [email protected] and someone will assist you!
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Heather McLarnon, CSPO
PMI Team Member
Community Tech Platform Owner| ProjectManagement.com United States
Mar 28, 2023 7:17 PM
Replying to Wahida Mohammed-Garcia
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CCRS showing only squares of webinars; no way to report PDU is still happening. Can anyone assist?
Please reach out to [email protected] and someone will assist you!
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Latha Thamma reddi Sr Product and Portfolio Management (Automation Innovation)| DXC Technology Mckinney, Tx, United States
Thanks for sharing.
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Rutuja Shirwalkar Toronto, Ontario, Canada
Jan 14, 2020 10:45 AM
Replying to Verónica Elizabeth Pozo Ruiz
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Dear Diana,

You can report PDU'S with these steps:

1. Log in with your credentials at this page: https://authentication.pmi.org/Default.aspx?r=ccrs.pmi.org&s=True
2. In the menu bar from the top, select: PDU's, report PDU's. You will be redirected to this page: https://ccrs.pmi.org/claim
3. Here you can view a list of PDU's categories, like Course or Training, Organization Meetings, Online and Digital Media, etc. Click in the name of the category you can submit a PDU.
4. A form will be displayed, to fill out the data necessary to claim the PDU. After complete all data, click on submit button.

Hope this helps you!

Regards
it does not work
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Sean Sutton Ontario, Canada
Jan 14, 2020 10:45 AM
Replying to Verónica Elizabeth Pozo Ruiz
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Dear Diana,

You can report PDU'S with these steps:

1. Log in with your credentials at this page: https://authentication.pmi.org/Default.aspx?r=ccrs.pmi.org&s=True
2. In the menu bar from the top, select: PDU's, report PDU's. You will be redirected to this page: https://ccrs.pmi.org/claim
3. Here you can view a list of PDU's categories, like Course or Training, Organization Meetings, Online and Digital Media, etc. Click in the name of the category you can submit a PDU.
4. A form will be displayed, to fill out the data necessary to claim the PDU. After complete all data, click on submit button.

Hope this helps you!

Regards
I'm having the same issue. It tell me i must input PDU hours but there is no field to do so in the PDU's claimed section. Just triangles.
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