Project Management

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"Do my best" and Project Management

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
What is your opinion about:
- Managing Projects is doing our best
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
The idiom "doing our best" has become a bit of a cliche and essentially meaningless. Everyone claims to having done their best from star athletes, politicians and now project managers. Typically we use this term when we fail to deliver - I did my best. The question persists - did we really do our best?
In a team environment not only do the individuals have to perform but the team as a unit has to deliver. Every one can operate at 100% (best) yet the team fail due to internal forces; lack of communication, collaboration, integration as well as external forces; politics, weather, resource shortages, market conditions. Individuals and teams do not "do their best" unless driven to it through incentive, motivation, organization, leadership and yes, luck.
To me "doing out best" is admitting failure not only for past efforts (failure to deliver) but future efforts (we can't do any better [as we have done our best already]). I think the better idiom is - "we (I) will do better next time!". It's okay to admit weakness as long as you strive for improvement.
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1 reply by Luis Branco
Feb 18, 2020 10:53 AM
Luis Branco
...
Dear Peter
Thank you for participating in this reflection and for your opinion

Interesting what you wrote:
"To me" doing out best "is admitting failure not only for past efforts (failure to deliver) but future efforts (we can't do any better [as we have done our best already]). I think the better idiom is - "we (I) will do better next time!"
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Feb 18, 2020 10:28 AM
Replying to Peter Rapin
...
The idiom "doing our best" has become a bit of a cliche and essentially meaningless. Everyone claims to having done their best from star athletes, politicians and now project managers. Typically we use this term when we fail to deliver - I did my best. The question persists - did we really do our best?
In a team environment not only do the individuals have to perform but the team as a unit has to deliver. Every one can operate at 100% (best) yet the team fail due to internal forces; lack of communication, collaboration, integration as well as external forces; politics, weather, resource shortages, market conditions. Individuals and teams do not "do their best" unless driven to it through incentive, motivation, organization, leadership and yes, luck.
To me "doing out best" is admitting failure not only for past efforts (failure to deliver) but future efforts (we can't do any better [as we have done our best already]). I think the better idiom is - "we (I) will do better next time!". It's okay to admit weakness as long as you strive for improvement.
Dear Peter
Thank you for participating in this reflection and for your opinion

Interesting what you wrote:
"To me" doing out best "is admitting failure not only for past efforts (failure to deliver) but future efforts (we can't do any better [as we have done our best already]). I think the better idiom is - "we (I) will do better next time!"
avatar
Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
In your opinion, as project managers we have to "do our best" or "do what is required"?
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
You are assuming here that "do our best" is not the same as "do what is required". "Do what is required" may be same, more or less than we are capable of.
If one does more than what is required we could be accused of applying too much effort.
If one does less than what is required one could be accused of insufficient effort or even failure to perform.
I would suggest that one applies sufficient effort to achieve what is required - no more, no less.
Quality is measured against requirements, not some concept of "what is best".
I see this problem with provision of professional services where the service providers ignore the clients needs and budgets (scope, cost and time) in order to provide, what is in their mind, the "best" solution. The client may see that delivering on the requirements is the solution that "best" meets their needs.
As I indicated earlier I see "we will do our best" as a set up for failure. If I am interviewing for a position (be it service provider or staff) when I ask "Can you do the job?" an answer such as "I'll do my best" suggest they are not confident in their ability to deliver.
By now you will understand that I do not like the idiom "doing our best".
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2 replies by Luis Branco and Manuel Perez
Feb 19, 2020 10:37 AM
Luis Branco
...
Dear Peter
Thank you for sharing your opinion with us

I created this reflection because:
1. Many people answer me "I do my best"
2. When they answer me like this I remember: "It is not enough that we do our best; sometimes we must do what is required" - Winston S. Churchill
3. I would like to know the opinion of the members of this community on this topic
Feb 19, 2020 3:53 PM
Manuel Perez
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I agree with you. We must be very careful on applying a "do our best" attitude. Projects come with a list of requirements and changing any of the requirements in support of a best solution can only be done if approved by the stakeholders. We must be careful not to inject potential improvements at a time when implementing such improvements will most likely impact schedule and cost. I will always ask myself if there is a more efficient way of completing all processes associated with a project. Collecting lessons learned (positive and negative) is a great way to identify how to "do our best" next time. Is not accepting making a mistake, but rather, identifying things that worked really well for a given project or things that did not go well and should be avoided in future projects. My observation is that lessons learned tend to focus only on what went wrong and misses out on the great ideas that might be implemented so things go as well during the next project.
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Feb 19, 2020 10:25 AM
Replying to Peter Rapin
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You are assuming here that "do our best" is not the same as "do what is required". "Do what is required" may be same, more or less than we are capable of.
If one does more than what is required we could be accused of applying too much effort.
If one does less than what is required one could be accused of insufficient effort or even failure to perform.
I would suggest that one applies sufficient effort to achieve what is required - no more, no less.
Quality is measured against requirements, not some concept of "what is best".
I see this problem with provision of professional services where the service providers ignore the clients needs and budgets (scope, cost and time) in order to provide, what is in their mind, the "best" solution. The client may see that delivering on the requirements is the solution that "best" meets their needs.
As I indicated earlier I see "we will do our best" as a set up for failure. If I am interviewing for a position (be it service provider or staff) when I ask "Can you do the job?" an answer such as "I'll do my best" suggest they are not confident in their ability to deliver.
By now you will understand that I do not like the idiom "doing our best".
Dear Peter
Thank you for sharing your opinion with us

I created this reflection because:
1. Many people answer me "I do my best"
2. When they answer me like this I remember: "It is not enough that we do our best; sometimes we must do what is required" - Winston S. Churchill
3. I would like to know the opinion of the members of this community on this topic
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Gerardo Canavati IT Project Manager| Odevo Raleigh, NC, United States
I'd say Project management is doing our best to:
-Stay informed on what we require for success (Requirements Management),
-Making sure that our budget will be enough for completion.
-Escalating issues and risks promptly.
-Helping our upper management have a high level view of our objectives, timeline, and alignment to company strategy.
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1 reply by Luis Branco
Feb 19, 2020 12:53 PM
Luis Branco
...
Dear Gerardo
Thank you for participating in this reflection and for your opinion
In your opinion, the project managers we have to "do our best" or "do what is required"?
avatar
Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Feb 19, 2020 11:38 AM
Replying to Gerardo Canavati
...
I'd say Project management is doing our best to:
-Stay informed on what we require for success (Requirements Management),
-Making sure that our budget will be enough for completion.
-Escalating issues and risks promptly.
-Helping our upper management have a high level view of our objectives, timeline, and alignment to company strategy.
Dear Gerardo
Thank you for participating in this reflection and for your opinion
In your opinion, the project managers we have to "do our best" or "do what is required"?
avatar
Manuel Perez Project Management Coordinator| Las Vegas Valley Water District North Las Vegas, Nv, United States
Feb 19, 2020 10:25 AM
Replying to Peter Rapin
...
You are assuming here that "do our best" is not the same as "do what is required". "Do what is required" may be same, more or less than we are capable of.
If one does more than what is required we could be accused of applying too much effort.
If one does less than what is required one could be accused of insufficient effort or even failure to perform.
I would suggest that one applies sufficient effort to achieve what is required - no more, no less.
Quality is measured against requirements, not some concept of "what is best".
I see this problem with provision of professional services where the service providers ignore the clients needs and budgets (scope, cost and time) in order to provide, what is in their mind, the "best" solution. The client may see that delivering on the requirements is the solution that "best" meets their needs.
As I indicated earlier I see "we will do our best" as a set up for failure. If I am interviewing for a position (be it service provider or staff) when I ask "Can you do the job?" an answer such as "I'll do my best" suggest they are not confident in their ability to deliver.
By now you will understand that I do not like the idiom "doing our best".
I agree with you. We must be very careful on applying a "do our best" attitude. Projects come with a list of requirements and changing any of the requirements in support of a best solution can only be done if approved by the stakeholders. We must be careful not to inject potential improvements at a time when implementing such improvements will most likely impact schedule and cost. I will always ask myself if there is a more efficient way of completing all processes associated with a project. Collecting lessons learned (positive and negative) is a great way to identify how to "do our best" next time. Is not accepting making a mistake, but rather, identifying things that worked really well for a given project or things that did not go well and should be avoided in future projects. My observation is that lessons learned tend to focus only on what went wrong and misses out on the great ideas that might be implemented so things go as well during the next project.
...
1 reply by Luis Branco
Feb 20, 2020 9:37 AM
Luis Branco
...
Dear Manuel
Thank you for participating in this reflection and for your opinion

Interesting what you wrote: "My observation is that lessons learned tend to focus only on what went wrong and misses out on the great ideas that might be implemented so things go as well during the next project"

That is "do our best" or "do what is required"?
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
I'd put "Doing one's best" in the same bucket as "trying". As Master Yoda said, "Do or do not, there is no try."
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2 replies by Luis Branco and Peter Rapin
Feb 19, 2020 4:10 PM
Peter Rapin
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I like that.

Nike says "Just do it!"
Feb 20, 2020 9:38 AM
Luis Branco
...
Dear Kiron
Thank you for sharing your opinion with us
avatar
Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Feb 19, 2020 4:08 PM
Replying to Kiron Bondale
...
I'd put "Doing one's best" in the same bucket as "trying". As Master Yoda said, "Do or do not, there is no try."
I like that.

Nike says "Just do it!"
...
1 reply by Luis Branco
Feb 20, 2020 9:38 AM
Luis Branco
...
Dear Peter
Thank you for sharing your opinion with us
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