This isn't a straighforward project question so please bear with me. I'm currently working as part of a team of three PMs each running a portfolio of projects of differing sizes. We rely on a mix of internal and external developemt resource. Our suppliers provide software which we usually need to customize in house to meet our needs.
Unfortunately, the process for allocating internal resources to project work is very much at the discretion of the dev team leader who is usually reluctant to provide a view on the prioritisation of work and who's actually doing what. As such, the team respond in a totally reactive fashion, constantly firefighting and constantly under supposed pressure without really delivering much...
I've been asked to assist the dev team leader (by our mutual line manager) in creating an accurate resource plan so the wider PMO can see who's doing what and when, thereby facilitating some kind of resource demand management.
Have any of you done similar in the past? What tools did you use?