Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
I do not seem to be getting emails for the content I'm subscribed to. Is anyone else noticing the same? The issue seems to have started after the maintenance period Friday night.
Note: I have checked all the usual suspects; email removed from profile, spam, not subscribed, etc. Saving Changes...
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Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
Issue seems to have been resolved.
I had also submitted a note via support. Whatever the issue was, must have recently resolved. I began to get a slew of old emails come through in quick succession. Saving Changes...
Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
Dear Andrew
Interesting your question
Thanks for sharing
Do you refer to email notification when someone writes in a post we created and / or where we participated?
I'm receiving these emails Saving Changes...
Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
It seemed to have affected both. Around 1430 today, looks like the email clog was cleared. I was receiving from Saturday morning to current
Seems to be all cleared up now!
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1 reply by Heather McLarnon, CSPO
Mar 16, 2020 4:05 PM
Heather McLarnon, CSPO
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Yes, the backlog was due to the maintenance that was performed Friday-Saturday morning. Should be clear now, but if you see any additional issues, please let us know!
Community Tech Platform Owner| ProjectManagement.comUnited States
Mar 15, 2020 4:20 PM
Replying to Drew Craig
...
It seemed to have affected both. Around 1430 today, looks like the email clog was cleared. I was receiving from Saturday morning to current
Seems to be all cleared up now!
Yes, the backlog was due to the maintenance that was performed Friday-Saturday morning. Should be clear now, but if you see any additional issues, please let us know!
...
1 reply by Drew Craig
Mar 16, 2020 7:35 PM
Drew Craig
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Thanks, Heather! Yes, it seems all good now. Really appreciate the follow-up!
Saving Changes...
Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
Mar 16, 2020 4:05 PM
Replying to Heather McLarnon, CSPO
...
Yes, the backlog was due to the maintenance that was performed Friday-Saturday morning. Should be clear now, but if you see any additional issues, please let us know!
Thanks, Heather! Yes, it seems all good now. Really appreciate the follow-up! Saving Changes...
Perhaps I just don't correctly understand the subscriptions. I find that if I subscribe to a "thread" (like this one) I get notifications just fine. If I subscribe to a community I get nothing. Is that normal.
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1 reply by Laura Coscarelli
Nov 02, 2023 1:03 PM
Laura Coscarelli
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Roy - Thanks for reaching out to clarify the subscription functionality.
The best way to ensure that you're able to receive ongoing updates about a specific discussion post is the discussion thread-level subscription. So happy to hear that's delivering the experience you expected!
Our product team is currently developing the functionality for topic-level subscriptions, tentatively scheduled for release later this month (November 2023), so community members can receive updates via email on specific topics (ex: AI) in the community discussions.
As a next step, we will post an announcement here on the community as soon as the feature is released and I'll also send you a personal email to make sure you're the first to know, as soon as it's live.
Perhaps I just don't correctly understand the subscriptions. I find that if I subscribe to a "thread" (like this one) I get notifications just fine. If I subscribe to a community I get nothing. Is that normal.
Roy - Thanks for reaching out to clarify the subscription functionality.
The best way to ensure that you're able to receive ongoing updates about a specific discussion post is the discussion thread-level subscription. So happy to hear that's delivering the experience you expected!
Our product team is currently developing the functionality for topic-level subscriptions, tentatively scheduled for release later this month (November 2023), so community members can receive updates via email on specific topics (ex: AI) in the community discussions.
As a next step, we will post an announcement here on the community as soon as the feature is released and I'll also send you a personal email to make sure you're the first to know, as soon as it's live. Saving Changes...
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