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Why is PMI unprofessional?

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Mohan Kalu Senior production and operations manager| Macma PTY LTD Pretoria, South Africa, South Africa
Can any body out there help please ?

I have just been informed by the PMI institute that I will have to reschedule my exams and this is almost after a whole year.
Firstly this is unfair,unjust,unprofessional,inadequate and mind you totally unethical to inform a candidate on the eleventh hour
on rescheduling exams not to mention in such an inconvenient manner as I have been studying to take the PMP exams for a
year now.

I can not reschedule my exams as I do not have the cancellation fees.Neither can I travel abroad or locally due to the bands on the
corona virus.My expiry date is on the 15 April 2020 and because I can not cancel my exams due to not having the cancellation fees
means that I can not reschedule.

The credibility of the governance and leadership of PMI should be questioned as to why and how do they offer such an exam
globally but put their students through such risk and inconvenience by informing them on the eleventh hour?Furthermoe there
is no contact point with an online agent and neither contact info.on the website.

This is surely inadequate and unfair on the part of PMI.I therefore request that PMI gives me a refund due to extenuating
circumstances as I would have to wait another full year before taking the exams again or give me another date discarding my expiry date
at their discretion on a testing centre near me.

Where do I go and what do I do?
What are my options?
Why has PMI waited this long to put me in such inconvenience?
Do I lose a whole year in my life at the expense and inconvenience of PMI ?
Do I address this in a legal way concerning the corona virus and extenuating circumstance policy?
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
This is on PMI.ORG, for any more doubts contact PMI

For all certification exam candidates who are able to proceed with taking your scheduled exam, please consult test center information to your specific location at PearsonVUE’s Coronavirus Update Page as it is updated regularly. For candidates who already scheduled the exam but are unable to take it due to health restrictions or delayed with training, PMI will offer you to reschedule your exam and we are willing to extend your exam eligibility period for up to six months. All paid fees will be eligible for a refund and you will be able to reschedule without accruing penalty fees.
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Mohan Kalu Senior production and operations manager| Macma PTY LTD Pretoria, South Africa, South Africa
Thank you kindly for the feedback and response ,much appreciated.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Given that PMI's website was last updated on March 13 related to Covid-19 and they are somewhat at the mercy of Pearson VUE and their changes, I'd hope that there will be a meaningful update provided by PMI this week, addressing issues such as:

1. What happens with pilot exam candidates?

2. If someone reschedules the exam due to Covid-19 past July 1 would they still be able to take the current exam?

3. Will the exam cut over date of July 1 remain or is it being pushed back?

4. What is happening as far as the REP - ATP transition currently planned for July 1?

Kiron
...
3 replies by Kimberly McCoy, Mohan Kalu, and Thomas Walenta
Mar 18, 2020 7:56 AM
Thomas Walenta
...
Great questions Kiron, fully support.

This disruption is not only a challenge but also the opportunity to take the lead, I am missing this also.
Mar 18, 2020 9:08 AM
Mohan Kalu
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All well and good but why implement a process which does not work at all on the website?
Mar 18, 2020 1:38 PM
Kimberly McCoy
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Hi Kiron,

On the PMI website, they have announced that the new exam will not be implemented until January 2021. So I think this may answer #2,3. Not sure how recent this is, but wanted to make sure anyone on this post could see the change.
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Mar 18, 2020 7:38 AM
Replying to Kiron Bondale
...
Given that PMI's website was last updated on March 13 related to Covid-19 and they are somewhat at the mercy of Pearson VUE and their changes, I'd hope that there will be a meaningful update provided by PMI this week, addressing issues such as:

1. What happens with pilot exam candidates?

2. If someone reschedules the exam due to Covid-19 past July 1 would they still be able to take the current exam?

3. Will the exam cut over date of July 1 remain or is it being pushed back?

4. What is happening as far as the REP - ATP transition currently planned for July 1?

Kiron
Great questions Kiron, fully support.

This disruption is not only a challenge but also the opportunity to take the lead, I am missing this also.
...
1 reply by Mohan Kalu
Mar 18, 2020 9:45 AM
Mohan Kalu
...
Looks like the challenge had no back up plan so to me we rather face the challenge and then take up the lead(slack) ging forward.
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Mohan Kalu Senior production and operations manager| Macma PTY LTD Pretoria, South Africa, South Africa
Mar 18, 2020 7:38 AM
Replying to Kiron Bondale
...
Given that PMI's website was last updated on March 13 related to Covid-19 and they are somewhat at the mercy of Pearson VUE and their changes, I'd hope that there will be a meaningful update provided by PMI this week, addressing issues such as:

1. What happens with pilot exam candidates?

2. If someone reschedules the exam due to Covid-19 past July 1 would they still be able to take the current exam?

3. Will the exam cut over date of July 1 remain or is it being pushed back?

4. What is happening as far as the REP - ATP transition currently planned for July 1?

Kiron
All well and good but why implement a process which does not work at all on the website?
...
1 reply by Mohan Kalu
Mar 18, 2020 9:46 AM
Mohan Kalu
...
An opportunity to take the lead presents yet another challenge right?
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Mohan Kalu Senior production and operations manager| Macma PTY LTD Pretoria, South Africa, South Africa
Mar 18, 2020 7:56 AM
Replying to Thomas Walenta
...
Great questions Kiron, fully support.

This disruption is not only a challenge but also the opportunity to take the lead, I am missing this also.
Looks like the challenge had no back up plan so to me we rather face the challenge and then take up the lead(slack) ging forward.
avatar
Mohan Kalu Senior production and operations manager| Macma PTY LTD Pretoria, South Africa, South Africa
Mar 18, 2020 9:08 AM
Replying to Mohan Kalu
...
All well and good but why implement a process which does not work at all on the website?
An opportunity to take the lead presents yet another challenge right?
...
1 reply by Thomas Walenta
Mar 18, 2020 9:50 AM
Thomas Walenta
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Yes, if you are risk averse and not agile.
No, if you are open looking for new frontiers and indeed have the slack to experiment.

A mindset question.
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Mar 18, 2020 9:46 AM
Replying to Mohan Kalu
...
An opportunity to take the lead presents yet another challenge right?
Yes, if you are risk averse and not agile.
No, if you are open looking for new frontiers and indeed have the slack to experiment.

A mindset question.
...
1 reply by Mohan Kalu
Mar 18, 2020 9:55 AM
Mohan Kalu
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Agility should be about conquering a challenge initially with every effort on mindset first then right?
And if you are opened into a challenge hope is that you would see a frontier then indeed hope allows you to lead thereby looking at yet another experiment(challenge)to conquer.
But giving up on a challenge doesnt make it very much of a challenge does it?
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Mohan Kalu Senior production and operations manager| Macma PTY LTD Pretoria, South Africa, South Africa
Mar 18, 2020 9:50 AM
Replying to Thomas Walenta
...
Yes, if you are risk averse and not agile.
No, if you are open looking for new frontiers and indeed have the slack to experiment.

A mindset question.
Agility should be about conquering a challenge initially with every effort on mindset first then right?
And if you are opened into a challenge hope is that you would see a frontier then indeed hope allows you to lead thereby looking at yet another experiment(challenge)to conquer.
But giving up on a challenge doesnt make it very much of a challenge does it?
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Eduard Hernandez
Community Champion
Product Operations Program Manager Barcelona, Cataluña, Spain
See below the latest update on this from PMI's CEO.

As you know, PMI is committed to the safety and well-being of our global community, which is why I set up a dedicated PMI Crisis Task Force, that is taking appropriate remedial actions in light of the rapidly developing coronavirus (COVID-19) situation, globally.

Due to these unprecedented times, we have decided to extend access to the current PMP exam until 31 December 2020 and postpone the launch of the new PMP exam until 2 January 2021. We are actively both exploring and expediting solutions to offer alternative PMP exam delivery options, and I will share more information as it becomes available.

Additionally, we will automatically extend all candidates’ exam eligibility periods through 18 January 2021 and are waiving fees for rescheduling exams. For the latest on impacts to our events and certifications, please refer to our COVID-19 Update page, which we are updating regularly.

In these hectic times, we must remain positive, work together, and stay well.

http://ow.ly/aXVb30qqKZI
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