Project Management

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include a buffer in a web development project

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Nelly Romand Lévis, Quebec, Canada
My company develops web products. On average, 60% of the project represents functional analysis and 40% represents programming and quality assurance.
We add to this a 15% project management. However, at this point no buffer is included. How to estimate a buffer specifically on the programming/quality assurance part? Is it a percentage based on risks? is this an expense item presented separately in the service proposal, is it included in the stories of the specifications? thank you for your advice
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
You have different ways to figure out your buffer, Nelly. On the one hand you can identify it from your estimates. For example, in a three-point estimate, you could build your schedule and plan based solely on the optimistic estimates and create a buffer for the difference between pessimistic and optimistic. (In your scenario, your estimates are portions of a 100% pie. How do we know what is optimistic and pessimistic for each component?)

Alternatively, you could build your buffer through risk management. This is simply a more rigorous approach to the first one described above. Your risk action plans - mitigation, contingency, and fallback - will become your buffers.
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
I don't suggest representing your buffer as a separate expense item. Making it visible invites stakeholders to question it and ask for its removal. That means you will have to build your buffers into your deliverables and/or activities.
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Latha Thamma reddi Sr Product and Portfolio Management (Automation Innovation)| DXC Technology Mckinney, Tx, United States
Good post

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