One of my colleagues taught a PMP Prep course in early April, and one of the candidates in her class took and passed the online exam.
Here is the un-edited feedback from that individual:
"First of all, I learned that if you have an in-person exam scheduled, you will not see the online option. In order to see it, you need to cancel your exam (Fees are waved for now), and then re-apply and you will see the option.
I will do a quick bullet list of things that are good to know:
• you require a working webcam and microphone
• you can not have your phone near you during the test
• the test is open 30 minutes before to allow you to do the check-in process, which I will detail below
o it performs a systems test to ensure your internet speed is sufficient, and that you have a working microphone and webcam.
o they make you take pictures of your face, your ID (drivers license, etc) and 4 pictures of your desk area (front, back, left, right)
o you sign disclaimers about not sharing details of the test,etc.
• there is a tutorial at the beginning that lets you get used to the provided calculator and whiteboard (YOU ARE NOT ALLOWED A PHYSICAL CALCULATOR OR SCRATCH PAD/PEN)
o the whiteboard has plenty of functionality, and allows you to use text, which would allow the “brain dump”
o here’s an overview of the feature https://home.pearsonvue.com/op/online-proc...eboard-overview o unfortunately the calculator must be operated with the mouse. It does not interact with your keyboard
• they make you download and install an application (OnVue) which, once the test begins takes over your full screen
• highlight/strike through options are available, but the application makes you highlight the text, and then choose strikeout or highlight (there are keyboard functions, but they are not very intuitive. I think highlight was Alt+J for example)
• There is a chat function at the top. If you click it, it calls a proctor (they won’t be immediate). I did this at the beginning just to see the feature, not realizing how it worked. They just wished me luck, and I proceeded??. This function would be used by the proctor in case of technical issues. If they could not reach you there, they would reach out via phone (this is your only exception to the phone rule)
• just a tidbit, because I was unsure – I had snacks beside me on my desk and ate them along the way, as well as water of course. They did not raise any concerns.
• The 10 minute break allowed me to use the restroom and stretch a bit. I only used around 4 minutes.
Aside from that, the interface is pretty intuitive. Everything I explained above is walked through in the tutorial.
For more information on it, here’s a link. In fact, this is where you need to go to take the test when it’s time!
https://home.pearsonvue.com/pmi/onvue"
It would be great if others who have taken the PMP exam online in the near term could share their experiences! Saving Changes...
Just a few additional notes from my online ACP exam: * You cannot have multiple monitors on your exam-taking computer * If working from a laptop, plug/pair a mouse * The pictures around the test area are to show that you don't have close access to prohibited items (phone, calculator, books,...) * Nobody else is allowed in the exam area while the exam is underway. * Your cam and mic will be on for the duration of the exam. * Do not cover your face with your hands. * Make sure you have layers of clothing. (I was in the basement and started getting cold after an hour.)
One of the members who took the PMP exam reported that he was given a break of 10 minutes in the middle of exam. Is there any such facility for ACP exam as well ??
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1 reply by Stéphane Parent
May 11, 2020 9:07 AM
Stéphane Parent
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I was done two hours into the ACP exam. No breaks were offered.
I made an attempt to take my test last Friday. I made it through taking photos and as far as I was aware, my details were being reviewed. On this screen, there's no chat or customer service number to contact. I waited the time mentioned on the screen then began to reach out to customer service. Unfortunately, wait times are extremely long (I waited 30 minutes to speak to someone who only transfered me to another person, then another 20 minutes after that). By the time they were able to help me, I was an hour and a half into the test time and there was nothing they could do for me. I was notified it would be 2-3 days before I was contacted. I ended up calling Pearson on Monday and found out that Pearson had my status as cancelled, but PMI had my status as skipped. I spoke to PMI today and they notified me it would take 5 days to resolve this issue.
Long story short, I hope you don't have the technical problems I had (not completely sure I've figured them out either) or your test will be delayed at least a week if not more...
I am so sorry to hear about your unpleasant experience. Can you kindly share the contact numbers for technical help, Pearson and PMI from where you got reply. God forbids but one of us might also need these numbers in case of any trouble. Many thanks. Saving Changes...
Adeel AnsariDirector, Programme Manager| Spiritech ConsultingReading, Berkshire, United Kingdom
May 10, 2020 12:02 AM
Replying to Howard Jan
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As of right now, the rescheduling fee is waived through 1 July 2020. This is the answer I got from emailing PMI.
Thanks, i need to reschedule mine so will give it a go. Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
May 10, 2020 5:20 AM
Replying to Tayyab Hussain
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One of the members who took the PMP exam reported that he was given a break of 10 minutes in the middle of exam. Is there any such facility for ACP exam as well ??
I was done two hours into the ACP exam. No breaks were offered. Saving Changes...
Pierre-Marie FABINCapital Contracts Projects Manager| ANDRITZ ASSELIN THIBEAUSotteville-Les-Rouen, Normandie, France
Apr 27, 2020 7:58 PM
Replying to Mohit Joshi
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I passed my online PMP exam today.
Here's my experience:
1. The check-in process was smooth. You download the onVue software - Perform system test - Take pictures of yourself, ID and the room/desk where you plan to take the exam.
2. Next you confirm that you are ready to begin the exam and wait until the proctor initiates the exam (your laptop is locked at this point & all actions recorded).
3. There is a 10-minute in-built break after 90 questions. You can wish to skip it but I choose to take it. It's important to note that you can't review the first 90 questions afterwards...so make sure to review them before starting the break.
4. I didn't use the whiteboard, so can't say if it is good or bad.
5. The only problem I faced was with the calculator (I couldn't find it on the screen toolbar). I contacted the proctor via chat but she wasn't sure either. So I managed without it since I only had 5-6 questions involving calculations.
Overall, I think it is a very good workable channel to take PMP exam as long as you can have a distraction free environment. Try not to move your hands often or touch your face or move away from the screen.
Thanks,
Mohit
Thx for such information. I have a company laptop only, with webcame and everything needed, do you think it needs to be administrator to install onVue sofware ? this would cause me a problem. Saving Changes...
Pierre-Marie FABINCapital Contracts Projects Manager| ANDRITZ ASSELIN THIBEAUSotteville-Les-Rouen, Normandie, France
Apr 28, 2020 9:25 AM
Replying to Stéphane Parent
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Just a few additional notes from my online ACP exam: * You cannot have multiple monitors on your exam-taking computer * If working from a laptop, plug/pair a mouse * The pictures around the test area are to show that you don't have close access to prohibited items (phone, calculator, books,...) * Nobody else is allowed in the exam area while the exam is underway. * Your cam and mic will be on for the duration of the exam. * Do not cover your face with your hands. * Make sure you have layers of clothing. (I was in the basement and started getting cold after an hour.)
Thx for such information. I have a company laptop only, with webcame and everything needed, do you think it needs to be administrator to install onVue sofware ? this would cause me a problem.
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1 reply by Stéphane Parent
May 11, 2020 9:37 AM
Stéphane Parent
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Given that you have permission to use your company laptop, I would talk to a system administrator about options: install OnVue for you, give you admin privileges, remote into the laptop, ...
Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
May 11, 2020 9:10 AM
Replying to Pierre-Marie FABIN
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Thx for such information. I have a company laptop only, with webcame and everything needed, do you think it needs to be administrator to install onVue sofware ? this would cause me a problem.
Given that you have permission to use your company laptop, I would talk to a system administrator about options: install OnVue for you, give you admin privileges, remote into the laptop, ...
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1 reply by Pierre-Marie FABIN
May 11, 2020 11:40 AM
Pierre-Marie FABIN
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Thx Stéphane, I just called them and they promised to do it the day of the exam.