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Wimbledon Lessons on Risk Management

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Joao Sarmento Senior Project/Program Manager| UNITEL Luanda, Luanda, Angola
Wimbledon tournament reportedly paid $2 million a year for pandemic insurance for the last 17 years (Total: $34 Million)

For this year's cancellation as a result of the Coronavirus, Wimbledon will reportedly receive $141 million from the policy.

The All England Club reportedly updated its Wimbledon insurance policy years ago to include the infectious disease clause following the worldwide SARS outbreak in 2002.

All England Club’s Risk and Finance Sub-Committee have long since insisted on a clause covering epidemics, and the policy has been accordingly upgraded in recent years. The Club’s risk and finance subcommittee is charged with assessing all potential risks to the annual tournament, including global pandemics, terrorist attacks and even the death of a monarch, which would thrust the country into a time of national mourning.

What are your thoughts on this?
Why many organizations (e.g. French, US and Australia Opens) neglected these risks while Wimbledon made sure it was covered?
What can we all learn from this example?
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Joao Sarmento Senior Project/Program Manager| UNITEL Luanda, Luanda, Angola
May 13, 2020 7:36 AM
Replying to Stéphane Parent
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A threat will be assessed differently by every organization, João. On top of that, each organization has a different risk appetite and threshold. You also have to assess whether the monetary compensation for a realized risk makes sense.

All England Club got money that covered the loss of their revenue. (I'm sure a lot of other organizations will suffer from the cancellation.) But what about all other losses? If their supply chain is gone, what will they do next year? If the sports fans stop attending next year, how will this year's money help them?

It will be interesting to see what the All England Club's insurance premium will be for next year.
Hi Stéphane,

Thanks for your inputs.

I'm interested in knowing that as well.
I'm betting on it sky rocketing :(
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Joao Sarmento Senior Project/Program Manager| UNITEL Luanda, Luanda, Angola
May 13, 2020 4:50 PM
Replying to Babita Ram
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Thank you for sharing this news.
I am listening to the perspective of all the experts. COVID19 has definitely shaken the world big time, to keep the lesson learned in the forefront of our risk assessment attitude. Question is whether the business, government, and scientist will see the issue or risk with the same lense?

Global pandemic was predicted many years ago, but still, the business & politics did not give enough weightage to prepare itself ahead of time. Similarly, the case for climate change, even with so many markers across the globe because of climate change, all the nations are acting individually rather than seeing it as a global issue.

Coming back to your question the risk management will definitely be the core agenda for the coming years, but how it will impact the risk mitigation plan will depend on who has internalized the current issue to what extent.
Hi Babita,

Most people seem to be looking at this for its own fixed point of view, instead of looking through the multiple perspectives.

Future will tell us what are the lessons learned due to the way we dealt with these direct and indirect risks...

Thanks for your inputs!
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Joao Sarmento Senior Project/Program Manager| UNITEL Luanda, Luanda, Angola
May 14, 2020 1:49 AM
Replying to Ashleigh Kennett-Smith
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It would be interesting to have been privy to the risk discussions on this, and the framing arguments.

My back of envelope calculations suggest 50-60 years (total) before the insurance benefit was outweighed by the cost (assuming the money was "banked"). Would a board approve having that much sitting in the bank (opportunity cost)? Is that part of the discussion? Kiron's idea of being responsive enough to invest in opportunities that benefit from the black elephant (gee - I like that image) was interesting.

What I also find interesting is that there was a certainty it would happen at some point (perhaps the black elephant in the corner getting ornery?) as opposed to black swan (no data to even recognise a risk). Is it that organisations that manage "discretionary" events are more attuned to this type of thing? Think religious organisations that insure against rain for a fund raising fete?

I am sure some organisations were/are struggling just to stay afloat from day to day, and longer term expensive risk management is just not an option (even big organisations like Virgin Australia).
Hi Ashleigh,

I would also love watching the arguments/debate regarding risks. Maybe the All England Club will share something in the future...

Opportunity cost should definitely be discussed. I don't imagine the money just sitting there waiting for a Black Elephant...

Capitalizing on opportunities/turning risks into opportunities is easier and harder depending your organizations' core activities or for individuals, being agile/flexible enough to adapt to such big changes is not easy.

I agree with you. Most organizations depend on working everyday to generate cash flow in order to survive, otherwise their reserves won't cope with such a big impact.

Thanks for your inputs!
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Joao Sarmento Senior Project/Program Manager| UNITEL Luanda, Luanda, Angola
May 13, 2020 7:07 AM
Replying to Thomas Walenta
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What about other low probability / high impact risks like the meteor falling on London, the tsunami from north sea underwater slides or just plain consequences from global warming?

They might get some insurance money to cover lost income for some time. But there are indirect impacts on them from Corona, like the coming cultural changes in society, economic downfall, or just the compression in their industry of sports events.

If you have low probability / high impact risks which are prone to be mitigated by insurance, it is still possible that the risk event is lethal as consequences go beyond money.
Hi Thomas,

Definitely these kinds of risks go beyond money... I believe we are just scratching the surface of the true impact of the current pandemic. You've identified some nice ones...

Mitigation by insurance is very nice, but in most cases is like a first-aid care you provide in an accident, in order for the person involved to have a fighting change to recover afterwards.

Thanks for your inputs.
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Joao Sarmento Senior Project/Program Manager| UNITEL Luanda, Luanda, Angola
May 13, 2020 8:04 AM
Replying to Kiron Bondale
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Joao -

I believe that for a short while at least, risk management spending may increase across industries, but remember that this will also be at a time when companies are trying to recover financially, so they may not have sufficient reserves to do enough.

Where companies need to do a better job is:

1. Harvesting as many of these black elephant risks as possible during identification.
2. Before putting them on watchlists, identify the early warning signs where possible for these.
3. If those signs emerge, be willing to have an open conversation about how to respond to them.

For example, companies in North America could have monitored the news regarding the growing dangers of the pandemic in late December and early January and pre-emptively taken some steps to protect themselves in advance of government actions. Insurance is just one possible response. Others might have been proactively buying shares in companies likely to benefit from a pandemic such as Amazon or Shopify.

Kiron
Hi Kiron,

Great list and great examples.
Thanks for your inputs!
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Joao Sarmento Senior Project/Program Manager| UNITEL Luanda, Luanda, Angola
May 13, 2020 8:19 AM
Replying to Sergio Luis Conte
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You are wellcome. Just to comment, I am ATP/ITF/USPTA Professional Level I Tennis Coach including it I was a professional tennis player so I have to learn a lot about all related tournaments to get my certification (it is hard to get it because it is not enough had been a player. There is a lot to learn from years and take theorical practical exams including it things that are science related to tennis like physic). Then, I am a passionate about this type of topics. In the past when I started with it I interacted with people that were in charge to plan the tornaments like Winbledon, Rolland Garros, Australia, etc. At this time, between other things, there is not tv and the money price was close to "simbolic" so it was possible to talk with them. All this people lived the second world war, time that impacted in very different way to all this tournaments from things like Rolland Garros was a concentration camp to Wimbledon was bombed. This, adding the different way of thinking and behave between French people and British/Australian people, make perceived things in different ways. The same for the owners of the tournaments where some of them are private and others are belonging to government. Wimbledon has an insurance that covers not only pandemic. It covers other things mostly related to all players security and health no matter they are juniors for example. A different way to make things. No one are matter of judment in my personal opinion. Is the same than in companies and organizations. They can select to be ready for unpredictable and unplanned things (like those which did not were impacted because people have to work from home) or not.
Thanks for your inputs, Sergio!

Nice to know about your tennis career. It's a very enthusiastic sport :)

I agree that culture plays a very big part in the way you behave. The same goes to the fact that the tournament is public or private...
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