Our company is a manufacturing company. Our projects are based on customer requirements. If we launched a project meet all customer's requirements and got approved, but we didn't order volume (EAU) as customer promised. Should we consider this project succeed? Saving Changes...
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Elizabeth HarrinDirector| RebelsGuideToPM.comLondon, England, United Kingdom
Sorry, just found I missed a word in the second last sentence...
After the project launched, we didn't GET the order volume as customer promised. For example, customer said they would order 50k lbs every year, but after the project launched they only order 20k lbs every year. Someone calls this project is failed, because we didn't capture the market risk during the project launching. Saving Changes...
Elizabeth HarrinDirector| RebelsGuideToPM.comLondon, England, United Kingdom
You could say that you missed a project risk and you could have identified this earlier. But even if you had, what steps would you have taken to mitigate against the fact that the customer might not have ordered the volumes that you were expecting?
It seems harsh to me to consider this project a failure, although obviously I don't know all the details. For me this highlights the fact that if you don't know what success will look like, you can't plan for it and judge accurately at the end. Saving Changes...
