HELP! Unable to place order online

Wan Tang Tokyo, 13, Japan

Has anyone been facing trouble when trying to place an order on https://www.pmi.org?

After selecting payment method as 'Credit Card', I could not proceed to click the 'Place Order' button.
It's been more than 3 weeks, and the problem is still not solved.

Really appreciate your help!

Posted: Jul 29, 2020 12:26 AM

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Rami Kaibni

Community Champion

Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada

Wan, The best people to help is are the customer care. Send them an email.

Posted: Jul 29, 2020 10:05 AM

Keith Novak Tukwila, Wa, United States

The site has problems. I contacted customer care with a similar issue a few months ago. They couldn't fix it themselves and had to have IT sort it out for me.

...

1 reply by Wan Tang

Jul 29, 2020 9:49 PM

Wan Tang

...

Thanks Keith for your info.
I emailed Customer Care, they didn't fix the system failure, but asked me to wire transfer for payment, which is troublesome and costs more as I'm not located in the States.

Do you happen to know where/whom I should asked for a IT fix?

Posted: Jul 29, 2020 12:11 PM

Wan Tang Tokyo, 13, Japan

Jul 29, 2020 12:11 PM

Replying to Keith Novak

...

The site has problems. I contacted customer care with a similar issue a few months ago. They couldn't fix it themselves and had to have IT sort it out for me.

Posted: Jul 29, 2020 9:49 PM (Updated by author: Jul 29, 2020 9:50 PM)

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HELP! Unable to place order online

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